Mayo Clinic
The Mayo Clinic app gives you valuable health insights, regardless of whether you’re a Mayo Clinic patient. You’ll get instant access to Mayo Clinic expertise, including daily health topics, fitness videos, recipes and wellness tips. The app also simplifies the process to request an appointment; you can click to call for immediate assistance or submit an online request form.
When visiting Mayo Clinic, this app is your ideal onsite tool, giving you ready access to your itinerary, appointment reminders, campus maps and your personal medical record.
Favorite features:
- Daily health insights, fitness videos, recipes, and wellness tips
- Streamlined ability to request an appointment.
- View and manage details of your appointment itinerary
- View test results in real time.
- Secure communication with your care team.
- View radiology images and exams.
Learn more about the Mayo Clinic app: http://www.mayoclinic.org/apps
Category : Health & Fitness
Reviews (26)
The app use to be a lifesaver in terms of managing my families medical appointments. Since the last update, I'm unable to sign in half the time due to bogus error messages. When I am able to log in, the app is quite laggy. Especially when it comes to joining a telehealth appointment. Sadly, I've had to go back to using the website which is MAJORLY inconvenient since even it attempts to direct you to use the app
Almost never able to use anything on this app. Constantly a server error when I try to look at messages or try to complete my pre check in for a virtual visit. Only really works once in a great while. Considering when I am using this app I'm at home with no one else here, next to my modem, no other electronics on, I don't even own a microwave, full 5 bar service and full wi fi reception with great internet. What gives?
Just before the new update I couldn't use the app to view my account and with the update, I still can't! It takes me to a website, I enter my info and then I get an error. I don't know what the error means, it's not for an invalid username or password. This is super frustrating as I have to call in to make a payment instead and the phone system is not user friendly and takes forever and a day to get through all the prompts for info.
It used to be so convenient and useful, but now it's a terrible waste of time. Since the new update, I have only been able to successfully login once via their app and even then it was very lagged and slow.
App crashes when attempting to view patient appointment guides. Have had no other serious issues, mostly minor gripes, and I do like how streamlined it is when it does work. Not being able to see key important documentation is fairly concerning though.
No longer able to use biometric log in. Had to reset password because people with chronic health conditions often have memory issues. FIX IT! Also, it would be nice if we could see lab orders so we know that what the Dr told us was requested was actually requested. Too many times I have had to tell the tech what to do and call my team to get things sent over to be straightened out.
App works when it feels like it. I receive various push notifications that require me to log in and the app won't function. This is unacceptable for something as important as healthcare. Mayo has been pushing this forever and it still functions like an app 20 years ago. What a joke
I do not like the app. It won't open much of the time. Once you read a message, it still shows a notification, as if it was unread. The item you need to see is a pure mystery, as it may say you have a message but when I cannot find one, and waste a ton of time trying to figure it out...I call in and am told check in questionnaires! Many windows won't open, and the app closes out intermittently.
"Message" buffered, showed 1 unread message but I couldn't find it even after looking at all the messages, it still showed 1 unread. Difficult to navigate.
It is much harder to get in to having to use the code number. Looks like all of my communications with the medical staff from last year are lost somewhere because I'm unable to find them. Could not get my pre appointment function to work at all.
Edit 2/28/22: 2days, no connection. Fail when it does. Clearly No testing. 0 stars, it ruins the communication. Edit 10/21: down to 1. CLEARLY an untested app. While a good patient portal, some of the most important parts, messages, preCheck-in, & images are consistently inconsistent. I tried for 20 minutes INSIDE THE MAYO Eau Claire LUTHER CAMPUS buildings, to preCheck-in. Constantly failing, yet says "you're checked in".
When I already have the Mayo app installed on my phone and I get an email telling me to download the app and complete one or more questionairs, I find it disturbing when I go to my app and find that there is no questionar only a multitude of health tips.
The app stinks! I try to use it for appointments and it continuously crashes, I've tried uninstalling and reinstalling the app and it doesn't matter somebody needs to get in there and fix any bugs or make it less prone to crashing it doesn't work as it's supposed to.
Unreliable- sometimes it works, sometimes it crashes. Recently it's been redirecting me to the patient portal website. Frustrating!
I mainly use this for my doctor appointments with Mayo Clinic & Medical records. This is very easy to use & no adds.
Just switched to mayo. App is lacking compared to mychart. Hate not being able to message my care team, can't request script renewals, etc. Very disappointed
Not a good app for seniors . It Doesn't keep your information to where you can get back into portal. Seniors don't always remember their password.
Newest release is so bloated it either will not load or will not connect. Devices Samsung Galaxy S5a & S7a running Android 6 & 8. Making a critical app that barely functions on anything but the latest fastest bleeding edge technology makes it useless for 80% of intended audience. 1 release prior was unable to SEE what I was typing because keyboard covered the available dialog box. Prior to that, app was great. Now, useless. Same problem on my new 10in Samsung tablet and A21 phone
Any and all appointments sould be able to be scheduled though the portal. The app is unnecessarily locked down and limited. The only way to schedule with new care providers is through the phone system, very outdated for such a large establishment.
This app is pointless. Unable to log in half the time, the other half I receive a error with no details or maintenance error. IF able to log in its difficult to find my way through the app to find what I need. Uninstalled the app as final result
App doesn't work. Constantly force closes the moment you login. This has been happening for months now. Tried to uninstall and reinstall but still no luck. Once issues are fixed, I might change my review.
Very glitchy but workable . It will tell you have new messages when they are old, and page you for nothing. It's great for appointments and getting test results. My other complaint is It will only list some religions so if it's not a church that donates to the Mayo or other well known faith..well your out of luck. It would be a 4 once these issues are fixed.
I just searched the app. And apparently when a person has no family and is searching for help with hearing issues, there's only a phone number... If I could hear !!! Better than I m able to o.k. no e mail ?? This isn't any help to me.
Horrible. Was able to sign in, but since the upgrade I'm not even recognized as a user.
Frustrating to have to put sign in every time. Need to have a 4 digit passcode
Continuous problems with this app. I'm an Android user. First I had to keep changing my password and I could get in one time then when I called support they told me not to use a character because they were having problems. Now I have 10 messages I'm supposed to be able to access what can I not because when I click on the message link it goes back to the same page. Very frustrating.