Category : Finance
It's difficult to use. It took me 15 minutes, to find my bank account number. I don't like my phone number turn into my bank account number. This app needs to be more simple
The service is always maintenance when I withdraw. Very bad P.s: I went to viettel store to withdraw, so I didn't need support.
Newest update disables my OTP service so I can not do any transfers. App tells me to log out and re login to reactivate the OTP however it freezes up on the pop up screen
Cannot create new account because my number doest not match with DB. How come this happen? I havent created account yet, so my number of course not yet existed in your Data... :(( Why the introduction title is 1 min can complete everythingggg..
reliable & intuitive app
Friendly and easy to use
Forgot my password and now i can't log in. Tried to reset my password many times but can't. Putting my information in and still doesn't work.
Can I really trust your apps to put all my money in?? Kind of scaried I think. There's something that 's gone wrong in some processes and often I have to forcedly close the app to get out of it. May someday when I do some transactions and boom, the app freezes the money might never go back and then there's no evidences that happened
Cannot exit app and back to previous screen by back button on android phone.
Need some fixes here! 1. The notification for fingerprint sensor on Android is wrong, have to be: when I touch to the fingerprint sensor icon, it must show "touch to login" for instance. 2. The app is not full screen operated on my redmi K30 4G. Even when I toggle on to support this app in full screen mode. Not working !
The App is too stupid. Starting time is too long to load.
Good App! The number one!
So bad. This app keep loading and i waited in 30 min
Your app doesn't send account balance notification when i had done the transaction, and i can't check account balance through the timeline, please update it
It is fine, total registry process is automatic. However, the application stil has not much funtions and is not as convenient as applications of BIDV or Vietcombank. Need more effort for further development. At the present I would like to estimate it 4 stars
Need to improve. App UX is bad. Cannot exit app by back button on Android phone. App requests so many permission (e.g: phone and microphone permission while the registration completed). Plz check and improve
It takes me 30 minutes to create an acccount, especially face scanning step which is very hard to finish. One more interesting thing is that you can purchase your account number worthing a hundred million VND.
Can not open the app if you don't grant it permission to access media and phone call history. It should not be working that way at all!
The apps violates privacy of users, automatically takes all information from your phone and accesses data privacy. Do not recommend to use this app. There is no warning, term defines the right of privacy usage of info collected by this app. It can we use for military purposes and against human basic right.
I can't find history bank transfer transaction on this app? It's not a friendly app. Very hard to find a specific function.
Super lag, can't load anything
Scanning face is hard. Took me 5 tries. Turning faces left-right is too hard to complete. But great pioneer of e-KYC. Keep it going MB
While trying to register new account 2 time, the app inform that the entered ID was not matched info on ID card. So waste time. Poor app
Not the best app, but this is quite good service bank in Vietnam
Want to register an account but stuck at scaning face????? After spent 1 hour retry roughly 20 times the results are same :). While other apps KYC work well and fast. No glasses, no hat on, the environment's light was clear enough but why??? I'm speechless please improve your face scanner :)