• MBTA See Say 1
  • MBTA See Say 2
  • MBTA See Say 3
  • MBTA See Say 4

MBTA See Say

“See something say something” for smartphones.
The MBTA See Say App offers riders a quick and discreet method for reporting suspicious activity directly and instantaneously to Transit Police. Using this app, riders can send the MBTA Transit Police pictures, text messages, and locations of suspicious activity.

From the App home screen, riders have two easy options for contacting Transit Police:


* The “Report a Problem” button allows riders to send text or photos directly to Transit Police. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, riders can select station locations and report categories to assist transit police.


* The “Call Transit Police” button will connect customers directly to Transit Police.

The application is designed for the T. If you send a report in an area without cellular connectivity, it will be stored and sent when connectivity returns. The system is also design to send text before pictures so that Transit Police get reports as quickly as possible. 
 Additional Features

Riders can sign up to receive MBTA T-Alerts through the app to be notified of service delays and disruptions.

BOLO alerts. (Be On the Look Out) SeeSay may also display alerts from the MBTA. For example, SeeSay may display information about a missing person, such as where they were last seen. If you see this person you may call or send a report to Transit Police.

Category : Travel & Local

Related searches

Reviews (22)

Fai. E. May 17, 2022     

I like the app and I've had to use it once to report something. Someone reached out within minutes and was chatting constantly with me and even had a mbta detective meet me at my stop. However, there is a lot that can be approved. I just wish this was advertised more in the subway and on the bus. I didn't even know it existed until I looked up a way on how to contact the mbta police. Though I wish the "alerts" were grouped together as one conversation. It would be easier to see multiple reports.

Jor. C. Jul 30, 2021     

Have not had any issues. Functionality is great. Response great. And service is awesome.

Edw. O. Oct 9, 2018     

Map in app is wildly outdated, also could use a FAQ with explainations of the report types and maybe some more info on what to report

Eri. V. Apr 15, 2019     

app keeps running in the background, will have to delete app

Sco. T. Sep 18, 2021     

Didn't open post installing.Trying to report st street harasser 🗡️ battery spitting appreciate n the seats wouldn't open.Old fashion way it is

Dav. S. Mar 8, 2017     

Could be really good but images sent don't get recieved in a timely manner. Alerts are from the MBTA are delayed when they come at all.

Ger. L. May 2, 2016     

Although I fortunately haven't needed to send an alert it's comforting to have what promises to be a real-time aid. In the past some idiot in the train would do something awful and all I could do was wish I could report it to police. Now I probably can. Service alerts is not this app's primary purpose. Giving 1 star because it didn't give a service alert makes no sense. It's a perk of the app. Thanks MBTA for this.

Cod. T. Feb 9, 2016     

Will give 5 stars if alerts come at a reasonable time. I did not receive alerts until the afternoon.

Gar. J. May 14, 2015     

Such an important app. The MBTA and transit police can't cover EVERYTHING, so they need the help of the public.

A. G. u. Aug 14, 2015     

I haven't used it and am thinking about uninstalling it. It self starts don't like that.

Ale. H. May 31, 2015     

ammending my previous review -- now, I'm not getting alerts for any service I've checked off. But I am getting ones for a bus that I didn't know existed before the app told me it was stuck in traffic. 😐😧

Ang. T. May 13, 2015     

Have several lines selected for alerts and only receive one bus route. No subway alerts received . nexus 6 user.

Jes. G. Aug 19, 2014     

At least two bus routes are miss hi my in alert setting section: 217 and 230.

A. G. u. Jun 19, 2014     

This app is for Boston MBTA.

Lau. L. Feb 19, 2014     

I am using the samsung gallaxy duscover phone model # sch-s735c. I try to use it, but it keeps going back to the first page, the legal agreement page, I tap agree, then it goes to my info, I fill it out, then it goes to the alerts page I pick bues then route 119. Then it goed back to the legal agreement. And it starts all over again, I get no where with this app. So, I am unibstalling it until you get it fix.

A. G. u. Jul 27, 2012     

Check boxes for T alerts won't stay checked.

A. G. u. Jul 24, 2012     

Well done! Nice and easy to use UI that is far nicer looking than most gov'ment based apps. No obligation to ID oneself, providing anonymity if you want. It also does service alerts for all MBTA busses, rails and boats! This is a great way to allocate resources more efficiently making transit a safer, more enjoyable experience. All T riders with a smart phone should have this app on standby...

A. G. u. Jul 25, 2013     

Force closes every time I open. Samsung Exhibit II using CM9

Bec. Feb 15, 2014     

I don't get alerts anymore, and I don't think that's a good thing. Also, if I could customize the alert sound, that would make it much better when I actually do get them...

A. G. u. Sep 8, 2012     

Very fast and easy to use, very handy. Thanks

A. G. u. Jul 21, 2012     

...However, the true test will be in having to actually use it (which I hope is never the case). Otherwise, a great tool to have on standby. (Pantech Crossover)

A. G. u. Apr 16, 2013     

Use thid to notify authorities if you see anything