Category : Food & Drink
Ordered from Mcdelivery, and use credit card payment. The transaction "failed" 4 times, yet 5 minutes later the money was taken all 4 times. Mind that the total bill was 328,000₫ which is a total of 1,312,00₫ taken from the account!!!! As a result of app failure the order was not confirm and therefore our original order was never delivered. Then we were met with empty "sorry"s and no compensation what's so ever. Lost quadriple the amount of money and still no food! Might as well not have ordered!
McDonald's doesn't update the app with new features, it also doesn't work on Android 10 devices. I really doesn't see why they release an app and don't maintain it. Last update was two years ago.
Terrible app. I ordered something for VND170.000 by VISA Card, said they're going to send confirmation email to me but it never came. My money is just lost like that. Just use Grab or other ways, but don't order from the app or the website.
Every time I try to order in the last 2 months it says there is a problem and cannot deliver. No customer service to report this. Better to delete the app and just use grab app
Dumb as hell app. Only designed to make you confused. Hard to navigate. Impossible to order Can only be used by locals because it only allows verification by local number and knowledge of HCMCs intricate map system. Stupid, stupid, stupid
server went down or something? and they didn't notify at all that my order wouldn't come. waited over an hour. kinda worthless if you can't even tell customers their confirmed order is cancelled.
The app does what it does. Pick food, order it and pay for it. Not sure why other people rate it 1 star, when it functions and everything is simple to understand.
There is no easy way to give feedback about delivery mistakes. I wrote to McD VN via Facebook and they promised to call me but never did. When I reminded them, they didn't answer my messages any more. 👎🏻👎🏻👎🏻
Useless. Not enough wards in dist 3, right in the city center. Keep saying wrong I'd n pass although it's a new registration.
Push notifications and no option to stop them. Deleted.
Online Payment issue, spend much time to use and receive order.
Only deliver to certain areas. My place was not included while I live in city center!
awful registration page, I'm basically locked out of making an account because of the way it's designed
Food served from McDonald's is fresh and hot especially French fries🍟. Thank you the efforts of riders to me❤️
In case anyone get stuck at the logo, it detects root.
Downloaded but then they wouldn't deliver to my street! They only delivered to 5 streets in my ward. Back I will go to Grab!
it says my number isnt valid when it clearly is valid. complete garbage
they never send you the message to activate your account
Best app in the world I think that Vietnam lvl up after this and CHINES BY 10/10
Best fast food in town
So stupid. Only deliver to half of district 7 (the half that's the furtherst away from restaurant).
This app hasn't worked since November.
Only delivery for HCMC, really? Where can I add an address in Ha Noi?
glitchy app that doesmt work
Doesn't have address field for Hanoi!! Only Ho Chi Minh!!
This app never works.
They lie about their offer, dont install
Doesn't work in Hanoi
Visual experience is tolerable, had issues with paying via Vietcombank because the captcha didn't refresh. Using MasterCard was too complicated with all those address fields being required. No idea who thought that 3 failed attempts to pay by card should cause the cart to be reset - that's not good at all, especially considering that clicking back right away also counts as an attempt.