MCF Return to Ravenhearst Full

I can't get it to play! I paid for this game a long time ago and wanted to play it again! It says Ravenhearst on the top left of a black screen with the little picture with the raven and it has a blue line that goes all the way across the screen under it. Usually games will say "play" on the top right when that screen comes up, this does not. Nothing loads. It's so disappointing. I've literally spent thousands on this genre of games and never had this issue before. I want my $ back!

I really love this game and really want to play with it but it's so disappointing, when I bought it and opened the app, It doesn't work at all. Just stucked in the black screen containing the title of the game. I've already installed and uninstalled it, restart my phone over and over again, hoping it would work but I ended up getting more disappointed. I hope to get my refund. It's a waste of money. I also hope to receive a response and a soon as possible action with the problem. Thank you.

I really thought since this game is 5+ years old that all bugs would be out of it. WRONG! Downloaded twice but the game won't run. Keep getting the message game is in progress??? How is it in progress if it won't load! Trying to run on a Samsung Tab S4. Have always loved the MCF games. Very disappointed.

As with many other posters, I keep getting a message saying that the game is configured for an older version of android and refuses to load. The other Ravenhurst games seem to be ok but very disappointing as this is the first in the series so is key to understanding the sequels.

Loved this game when I got it! I played through the series multiple times... now I can't get support for it, nor will it open. Like many reviewers, I paid for the full version, and now can no longer play. What a rip off! Jerk move, big fish. A lot less fun to play two games out of the series.

I loved this game on pc. I was excited to find it here for Android. I willingly paid for it. I installed it, and the only thing that happens is a black page with a blue line. I should have looked at reviews because that apparently is a known issue. Please fix or provide a credit!!

I downloaded this months ago and even messaged for a refund and never got it. I love this game but I can not even open it, it just freezes at a black screen. Just remove the game from the app store seeing others are also having issues with it!

I couldn't even open the game, it just shows a black screen with a line and the title of the game and it said it requires an older version of android. I'm really upset too because the developer is not responding to my email, i would like to request a refund or maybe just update and fix the game :(

ok just purchased this game it will not load all i get is the lil game icon and a thin blue line across the top of screen :( i have perchased several games in the past an had this issue before with the last game till i got a different phone an re-downloaded it. im not trying to have this issue again love your games so lets figure out a solution that makes us both happy please and thank you :) update deleted the game for the refund just to learn afterwards that my card is non refundable

have had the same issue as other players. after playing the free version, then paying for it, I got the dark screen and blue line. uninstalled and reinstalled, still nothing. never got a refund or any correspondence from anyone.

I love the MCF games. But this one is doing the same thing as Escape From Ravenhearst. I've tried everything possible to get the game to work properly to no avail. Otherwise I would gladly give the game 5 stars. Please fix the glitches with both games so I can go back to enjoying them.

Love the mystery case files games, but this is the second one that I have tried to purchase and play today and neither of them will open - just get a black screen! What is going on, Bigfish?! The first one refunded, seem to be out my money for this one. Not trying any more.

Bought before the warning of the older version. Can still play the demo, but the game itself will not open, black screen. Tried all troubleshooting suggested. Emailed big fish only got automated reply.

I purchased this, and opened it to find a message stating it wouldn't work properly with my S10+. I went ahead and tried it. However, the game didn't even open and my phone froze. Please give me a refund, as I will be uninstalling this until it can work on my phone.

I love big fish games and usually dont have any complaints. However, there is always a first time. I ordered and paid for MCF Return to Ravenhearst full version and all I get is a black screen. I would like to Request a Refund

if i could do zero stars i would. purchased game, doesn't even load. stuck on black screen. they have failed to address, fix ,or give a refund. so i wouldn't recommend any of their games.! B.S!!

I cannot give this a game a proper review because it will not open. I just keep getting a black screen with the name on the top. So I just wasted my money on this. I want a refund, but they say it is under review as if I get my money back or not, bs. I usually love BF games, and I am extremely disappointed with this!

bought this game but like most other people I just get a black screen. I followed the refund instructions but they dont work either !!!!!. this is disgusting and as the refund comes from Google play store I am shocked. I want a refund for this game but can't even request that. doesn't deserve any stars. big fish I think you need to fix this and at least have the decency to respond to these reviews.

Extremely upset!!!! I can't play the game on my phone and they aren't updating the app plus trying to go through to get a refund to my google account is a joke. Google says contact developer and the developer says to contact google. Such a waste of money. They need to give my money back or update the game.

I like this game but I got a new tablet and the game won't open! it just stays black and has the name at the top 😞 Still not fixed. I paid for this and I should be able to play is for ever because it's mine. Big fish do better

having a problem with this one. i doesn't work, evertime i open it, it stay on black. it wasnt running. i bought the game but i couldn't play it. worst 👎

Nice graphics and good storyline but the hints are worthless and you need them often plus the constant running from one scene to another and not enough HOGs!!

I have tried a few games from big fish now and I have only found a few that actually load. Black screens from the rest including this one. Love the games that work. Disappointed.

I'm a fan of big fish games but this game doesn't load, when I open it I just get a BLACK SCREEN and won't load. I should have listened to the other reviews. I tried to ask for a refund but Google Play says that the reason for refund doesn't fit their policy.

I cannot give a review as I cannot open the game All I get is a black screen with the Name at the top I have already paid for this game. I don't normally have any problems with big fish games please help

i cant open the game, i keep on repeating the story on pc when i was young and I'm planning to relive my memories of it but unfortunately i can't. can you please fix this and message me. thank you very much.

Does not work! Paid for it for nothing. You could have had a warning saying that it would not work on newer phones to save all the complaints. Please refund me my money. Thank you