me&u – Tap. Order. Pay.
me&u is a smart menu that lives inside your pocket and adapts to whichever restaurant you walk into. Allowing you to seamlessly order your food and pay your bill. No matter where you are me&u knows your favourite foods, dietary needs, the best dishes and your preferred method of payment.
• No more items on the menu you won’t like or can’t eat.
• No more interrupting the moment with family and friends, waving your hand about trying to get that waiter’s attention.
• Or trying to decipher the best wine to go with your meal.
• And finally no more hanging around waiting to pay for your meal.
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Download me&u to discover Australia’s new way to order & pay in your fave restaurants across Sydney (rest of the country, coming very soon.) With me&u you'll find yourself spending more time laughing with friends, enjoying memorable moments with family and closing more deals as you can focus on what’s happening around you, rather than paying and ordering your food. In a world where we're used to paying on the run and doing everything at the touch of a button, why wait for waitstaff to take an order or process your bill? It's time to let me&u do what we do best to allow you to do what you do best, eat, drink and have a good time.
You will love:
- Rich & appetising images of every dish to make it easier than ever before to order
- Filter the menu based on your dietary requirements ie. Vegan (finally!)
- Send your order straight to the kitchen, no more waiting around
- Easily re-order additional dishes or drinks without needing to poke the hand in the air waiting for a waiter.
- Pay your bill, quickly and easily directly from your phone
- Split the bill with mates, no more maths and trigonometry
- See great pairings to make it easy to order food & wine
- Rate your dishes, let the team know what you loved!
Category : Food & Drink
Reviews (29)
Very good idea. Especially through Covid Times. However I must point out that it would be much better to scan once at the start of the sitting and start a TAB( example only) and pay once at the end for everything. Having to a complete a scan,order, checkout, and pay for the processing fee is time and cost effective. Which also deters the diner/s from drinking or eating more. Very good idea 😄 but needs some improvement. Good work.
App UI is slightly clunky but has been improved quite a bit with the last few updates. One major complaint is that you can't get full tax invoices. You can get order summaries but they don't include GST. This can be challenging for expensing work-related orders if your accounting department is a stickler for rules. App also not compatible with Android 10 - the beacon doesn't register.
Super weird feeling to just get up and go after a meal (I feel like I'm doing a dine and dash!). Good points : $5 credit worked and I can see where waiters are busy this could work really well. Also in split bill instances this could be awesome! But.. It seems really antisocial to not make any contact with the people serving you. Cons: couldn't check my order in progress/payment history without NFCing again. Also NFC was very sensitive / seemed to pick up other tables.
I used this system recently and was really impressed. It made ordering more enjoyable, interactive and convenient and worked well, especially when paying. Everything can be done from the app so no more trying to get attention of distracted waiters.
It's not very clear if the $5 occurs on the first order or after the first order. this seems like a great app but i can understand why people are not giving high ratings. The ui needs some improvement and it is a little clunky. I'd be delighted to discuss how to improve the user experience as this looks like the next best thing in streamlining the ordering experience
Cool idea. Mobile page and Android app have an updated privacy policy... That has no accept button. So you can read it put not progress, app basically is a display of the privacy policy then, but c It ian't be used to order. Developers need to fix this bug, as basically the app is unusable in current state. Update:worked on others phones really well. Hopefully they can fix it on other phones.
Downloading this app to use in a restaurant, then explaining to 8 other users how to download & use it & join the table, & pay together or separately, needing to add everyone's phone numbers and credit card details, & getting charged a $1 joining fee- was not worth the 35 mins wasted in the restaurant. We could've ordered in 5mins with a human waiter and gotten our food half and hour earlier. Will be deleting this app. The menu layout looks great though!
Great concept but needs improvement. We used the app at the Beerhaus on York Street Sydney. App was easy to use. The problem was that what we ordered was not what was delivered. They showed us the docket and it showed the right table number but part of the order was wrong. If you use the app I suggest you screenshot your order before sending.
It doesn't work. The nfc scanning does nothing. My nfc works as I use Google pay all the time. Ive had me&u staff try to get it working in store 3 times and it's never worked. My suggestion, switch to a qr code system or allow manual search. The idea is great but if it doesn't work it doesn't work.
Rubbish app, wont take my order and kept taking me to start screen, took my credit card details as well, have to watch my bank account now in case there are any unauthorised transactions. Ended up ordering the old fashion way and food took ages to come because i wasted so much time with this app. Dont bother its a waste of time.
Pretty good app, I use it with my friends when we go out. Makes ordering food as a group much easier, and also allows you to split the bill or choose what you want to pay for. Definitely worth an install.
Was able to quickly and easily order multiple rounds of food and drinks through the NFC terminal placed on our table. Menu was easy to access and happy hour specials automatically displayed when applicable. Google pay integration also worked a treat. Highly recommended!
Aside from the fact you don't have to get up to order food, this app isn't functional for everyday. You have to take off your phone cover, turn on NFC ( which takes up battery life) and God send help if you can't make ordered because it means you don't get service at all from the waiters because they don't know how to help when the app goes wrong. It's debilitating when the when restaurant is on this app, maybe better of mixed ?
Used it at Chai Thai Circular Quay. There is very limited 4G connection there, so it took 10 mins to download. On top of that, the beacon signal recorded the wrong table, so they delivered to the wrong table, and when the original ppl said it wasn't there's they deleted my order off, so it was a total of 40 mins of waiting to order successfully, when a human being couldve done the job in 2 mins.
New black tokens don't work on Samsung 9+. Suggestion was to upgrade app. No upgrade available. Otherwise app was working very nicely. And never heard back from support. I am surprised support don't reply to feedback that says product broken. Are you there?
App is pretty good but needs a guide so we can see what restraunts and bars use this.
Scanning beacons doesn't work on my Pixel 3. The phone vibrates so scanning the beacon DOES work, but the app doesn't pick it up. Maybe start printing QR codes on the beacons as a backup.
Did not work. Edit too add: and now it keeps sending me SMSes with verification codes, even though verification was the one part that seemed to function ok. I have had to block the sender.
Took a while to install, sent several verification codes. Received one 10 mins later. Menu did not have all the items loaded. Took a while to connect and register where the table was.
Doesn't work. They released it too early. First use - order was delivered to the wrong table. Second use - couldn't tap on at the table. Quicker to order in person.
Terrible. Takes so much of the human element out of the experience. Dining out with this was almost like ordering from a vending machine. Also, the app barely saved any time if at all
Long gone are the days of waiting for everyone to be ready, then waiting for wait staff to notice! The app is easy to use and eliminates some of the wait time, you know your total before you confirm your order, and eliminates the problems with last minute decision changes.
Ordered our food and nothing came for an hour . People came 20 minutes after us and ordered at the bar and got their food 30 minutes before us using your app
The app automatically deducted from the bank card before we confirmed payment. And the $5 credit for first purchase was not deducted from the amount charged. I feel cheated.
Would give 5 stars if it had the option for people outside the venue to sign in to the table such as Wetherspoons in UK can do. Otherwise fantastic app saves a lot of time
The full menu was not on the app, no search function and currently not working for Google Pixel 2. Made it a hassle to use and was easier to order with the waitress
joined because it was $5 off first order. Got charged anyway. when i contacted them they said it was only for orders $6+ which was not stated anywhere when we joined: their response was basically, oh well too bad.
surprisingly good! easy to use, no bugs, splits bill easily, no trouble with connection, - also great service from The Bower cafe in Manly Beach :)
Stopped working. Keeps saying unable to join this table. Clicking on the profile icon throws a network connection error. Rebooting the app doesn't help. Have been ordering via friends' phones for the last few times.