Category : Books & Reference
I try to subscribe so my son can test this out with his new cubby, but it takes me to the website, which then tells me to download the app... Which comes factory installed on the cubby tablet. Ive been chasing this circle for over an hour now with no luck. Needless to say I have a very upset six year old now....
I have downloaded the app for my boys it work we first downloaded it however does not work any longer. Email the support team and they said there was nothing wrong with it. Since then it has gotten even worse. Cannot access the books and has to be connected to the Internet every time a book is opened so it can re-download. Very disappointed and frustrated. Had to give it 1 star but it really doesn't deserve that one star with how poor the app is.
I loved this until some of the free books were taken away! We bought the second snow white book because the first one was in the free section only to have them take back the first part and try to get us to pay for it! I contacted them and the book was returned the next day. Overall I like this app much better than others I've tried.
I have 3 kids in 3 different grades that a use this app and website. Fantastic site for kids that love to hear or read stories. Recommendation is to join the annual membership thats keeps the reading unlimited. Your a math idiot of a parent if you continue to buy the books independently on this site.
Would like some more free selections but this is my first time trying this app so hopefully they will add more books to the free library. The reading could be slowed down a bit so my 7 yr old can follow along better.
This app is EXTREMELY frustrating! The concept is great, but you only get a handful of books for free. I don't mind paying the monthly subscription fee, but you CAN'T SUBSCRIBE! I've been trying to subscribe, but it is like a ridiculous endless loop. I try to subscribe through the app, but then it sends me to the website. I try to subscribe through the website, but it sends me back to the app. It's like a dog chasing its tail. I sent a message to customer support, and I received an automated message saying someone will get back to me, but that was 2 days ago. They need to get their stuff together before releasing this to the public. Great idea, but some of the worst execution I have ever seen. Very, very terrible!
I am very upset. This app has no real tech support. I can't play any of the books I purchased. The app error is decryption error, but now after complaint it never loads. I wouldn't spend another dime on this app.! I will say we loved while it worked.
I downloaded this app to help my daughter with a reading challenge they are having at her school. She read all the free books in a day and loved the stories and graphics. It also has a read to me feature that sounds great..Now I've registered and I'm trying to sign up for the monthly subscription and it's telling me I'm not registered but won't let me re-register. I'm very disappointed by those glitches. The app had so much promise and would have been a helpful tool to aid my daughter's reading. Will delete
I have a subscription with meegenious but I cannot access any of my books because it gives me a decryption error message. When I emailed the company about the issue, the did not respond to my first email, I sent another and they said it would be resolved, but the issue has not been resolved.
I was able to subscribe and tried to cancel it and nothing gets done. And the 4.99 is still being deducted monthly from my account it's been months. According to their customer service they emailed me a password reset which I have yet to receive. Wouldn't recommend to anyone.
Every time i tried to buy a single book i received a message saying there is a erro. Plz can you fix it. Thanks
I tried to pay the $5. I set up an account, logged in, it asked me a math question, then bring me online to the website, the website said to download the app. I already have the app. Poor technical support. An app that won't allow you to purchase.
Loved the app until I tried paying for unlimited access. I put in the answer to the math question, takes me to another online page, and the page doesn't have any option to pay. I put in my credit card info in the payment information link, but I'm still not able to pay.
So far I like this app but I can't buy the unlimited books it take me to the website and that is it PleAse help
It's crazy how hard it is for me to give my money to this company... I can't even sign up for the unlimited account.
What a rip off!! I paid for some books and had a subscription a while back, uninstalled it, then reinstalled it due to blank pages and glitches , now i dont have any books except for the 3 free books, not fair. Nice way to steal from poeple and there kids. Please fix it.
Woulc click the button for the subscription and would only get a browser screen saying to download the app.
My daughter loves this app and enjoys reading the big selection of books. I'm am very disappointed that even with the paid membership you are unable to read or access the books off line. Considering canceling my membership and looking else where. :(
It's great but I paid for 3 months and I can't get every book my child chooses to read. I tried getting a few different books and it sends me to the website where I order for additional months. I still have 2 more months of reading. Just a little annoyed.
It was very generous you guys giving me all those free books. Thanks. Meanwhile, i hope that you guys will fix the problem so that I can subscribe. Thanks again.
I'm unable to pay for the additional books. I love the 3 free books and wanted to subscribe to have access to unlimited books, however the website re routed me to the app and app re routed me to the website. Very frustrating considering this is the best app for books, and my son loves it.
Free books loaded and read themselves perfectly. Once you pay for a book they start crashing constantly and this app becomes useless.
Keeps freezing, is not right to paid for something that won't work & I already sent an email to support.
I would like my money back. I had just paid 4.99 a day before yesterday and it not working
I have been trying to add subscribe to the monthly bookclub. Says try it out on our website, then the website takes you to download the app on google play or app store. Makes no sense so confused.
I liked the app. I liked that it read the books to you but when I tried to purchase a book or a subscription it took me to another website and I wasn't able to purchase another book. I was very disappointed. It has a lot of potential but after you read the 3 books that they give you free you're stuck. I wish the problems was corrected. My daughter really enjoyed the app.
I hate this game