• meine SIGNAL IDUNA 1
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meine SIGNAL IDUNA

As a SIGNAL IDUNA customer you can use the my SIGNAL IDUNA app to handle many of your insurance matters quickly and easily.

- All in one app: View contracts or handle small contract matters
- Always in contact: Direct contact to the personal contact person or customer service
- In the profile, the contact details quickly and easily customize
- Data processing takes place in compliance with the highest security standards

Extra for our customers from health insurance:
- Easily submit medical bills via app and send messages right away. The current processing status is visible to you at any time
- Check-ups always in view, we recommend the most important examinations
- Health apps of our partners with all information on reimbursement possibilities
- Doctor visits at a glance: Get an overview of past doctor treatments
- Create health profile with the most important health information, medications and documents that are only visible to you

Registration and registration:
If you have already used my SIGNAL IDUNA portal, you can use your known user data to log in to the app. New customers of my SIGNAL IDUNA can register directly in the app.

At the moment, not all functions known to you from the portal are in the app. As the app evolves, additional features will be added. If you have suggestions and ideas, we look forward to hearing from you at [email protected]

Category : Finance

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Reviews (28)

Ann. H. May 12, 2022     

I cannot log in to my account, it just doesnt let me in. All the data is correct, but after loading it just throws me back to the log in page. Whatever i do, doesnt work. And even over the browser there is no way to get it.... i guess i just have to send all the docs via email 🤷‍♀️

Meg. C. Feb 11, 2022     

This app does not work. I was unable to access my account. It continually goes back and forth between the opening page and the sign-in screen and never actually logs me into my account.

Hos. A. Aug 10, 2021     

Don't waste your time with a beta app. Update 2021-08-10: App is still catastrophic. Almost every second time, I cannot enter the app because of some "errors" which are not clear to the user. For that 50% that I can get into the app: - there happens another UNKNOWN error. - the documents cannot be fetched. - the status of the bills are unclear or wrong! On top, the app does not let add photos/scans from device, one must use in-app integrated camera to append a document to a request.

Max. W. Apr 23, 2020     

Definitely much better than the web interface, but the fact that you cannot upload documents from your phones storage is my biggest pain point. Also I get a lot of server side (500) errors when accessing the inbox. A hudge benefit would also be having your Vorsorgegutscheine digitally available to attach to receipts when submitting. Generally the app is fast and has good usability, things are easy to find and work well.

Ian. M. Mar 30, 2021     

Very good, I like the fact you can write an accompanying text with the bills. And that the app asks you if you are finished, it gives you time to check you haven't forgotten to photo a page.

Jer. Z. Mar 22, 2022     

App is easy to use and self-explanatory. Works flawlessly.

Dag. P. Jan 16, 2021     

Easy way to inform your health insurance about your open invoices, let's see if the process will be faster as promised in the letter from SI. Month's later: The app is great! As a family user we appreciate the overview of our bills, everything was worked on within the deadlines, very happy to have this App and can only recommend it to other clients of Signal iduna!

nik. g. Feb 18, 2022     

Never finds any text when scanning bills. This makes the app completely pointless

Que. V. Feb 5, 2022     

Easy to use and to scan documents with.

Ber. B. Apr 21, 2020     

It can't focus the camera to scan bills! The old app has no problems with it. The app freezes up or get stuck in please wait mode.

Ant. D. C. Oct 15, 2020     

User-friendly app, with a lot of potential for future services. Possible improvements: a chat system, to get quick information; the contact via the app could already prefill information, such as the Versicherungsnummer, instead of calling to the general number that is also available on the website and go through 5 minutes of questions which could be prefilled in the app.

sal. g. Jan 23, 2020     

Easy to useand really informative. I know what is being done and it is "foreign speakers" friendly (it is very straightforward to use so no need of elaborate level of language understanding)

Fab. H. Jan 30, 2020     

The app doesn't start at my device (OnePlus 7 Pro w Android 10). A fix would be well appreciated. Update: App was fixed and is now running

Joã. L. Jan 23, 2020     

I'm glad Signal Iduna finally has a fully-fledged app. And it works well. The only thing I'd improve would be adding English support.

Tib. M. Nov 22, 2021     

Useless app, can't log in, can't recover the password, doesn't work. Classic...

Jus. B. Jun 22, 2020     

No more snail mail payments & other inconveniences for bill refunding. Quick & perfect! :)

Eva. B. Dec 23, 2021     

App provides me with everything I need. No issues to log in or similar.

Naa. I. Nov 11, 2020     

Exceptionally good! Amazed by how well and easy it works.

Die. G. Jul 28, 2020     

If there is several documents to screen, things get a bid complicated

Eri. M. Oct 6, 2020     

Easy to use. Claiming insurance with this app is very easy

Chr. M. Jan 12, 2021     

Easy to use. Quick and reliable.

Kar. M. Jan 18, 2021     

Hangs in modul wird registriert and nothing happens.

sor. m. Apr 21, 2021     

Very userfriendly and practical

Ani. w. Jan 12, 2021     

Smooth and efficient

Ard. K. Dec 30, 2020     

Easy to use, great app!

Juv. E. S. Mar 25, 2022     

Problem with the application

Ami. G. Nov 28, 2021     

Great intuitive app

Myk. P. Feb 23, 2021     

Is ok for the purpose. Easy to use.