Membr

There's been a problem with the Android version since the middle Dec' 2020.Prior to this is was working fine & booking classes wasn't a problem. The app won't open anymore after opening it once. Membr seem to think it's a problem with my phone & after numerous e mails it's still not been sorted. I've downloaded the app onto my i pad & it works absolutely fine so obviously it's the Android version that's causing this. All other apps on my phone work fine. Membr need to sort it out.

I used to love booking with this app for my swimming lanes. It was so easy. Now, if I type in a date the screen is just blank. The only way to book a lane is to guess which lane is free and click on it then scroll through the whole week on the off chance it is free. I thought maybe it was my phone, but chatting to other ladies in the changing room, it seems I'm not the only one. Really frustrating when you need to book a swimming lane 😒. Why has all this changed? It used to be so easy.

Works well for me - quick & efficient. There are a lot of complaints here but I have had no problems creating an account via the "Forgot me" process (which is poor UX design to be fair), and actually using the application. Could be the way gyms are deploying this that is causing an issue? Either way, works flawless with my gym and even sends notices if I missed a class (which I cancelled halfway through the session)!

Awful. As others have said you can't change password etc. Hard to access. I had old version which was of no use so hoped this would have improved: it's advertised as letting me book gym classes etc which would be good but can't even access it as cannot recall or retrieve my password.

Basic gym app, allows me to book classes. The way the classes are laid out could be better so its clearer which day you're on rather than scrolling through a long list. Please consider separating the days in to different tabs so people have to swipe across to get to the next day.

There is so much in this app that doesn't work. Adding Stats Adding a goal isn't very quantive and it doesn't let you add progress, only let's you change the goal. No idea how to add a training plan.

This is hands down one of the worst app I've ever experienced. I wrote a review about all the things that don't work but decided to update it because I realized it was pointless. I can only assume gyms use it because it's cheap. Please, if you are a gym owner, make sure that this is your only option before choosing it. The experience for the users is terrible and not only it will reflect bad on you but you will also waste a lot of time trying to fix problems it causes.

Great at first, now not so much. I can't access at all. Email not recognised. Account apparently cancelled, not by me. So reinstalled app. Still no use. Makes pre booking classes impossible which in the current climate with covid is not helpful.

Since last update have been unable to open app. Just crashes when i try. Have uninstalled and reinstalled but not helped. Disappointed as I can't see what classes are on and can't plan visits.

its not very user friendly, Would be good if you could connect to your watch etc to log workouts. It's very basic and just not very good. take a look at the DW Core app....

Just download after switching from another gym which was cheaper & their app had tons more functionality..pretty poor cannot add stats & can only view classes for today & tomo. Trying to input stats but nothing to select from..Samsung galaxy note 9 user

requested training plan twice - haven't received anything. was excited to use this app as not really confident with training plan and I feel dissapointed. Also stat button doesn't work.

Unable to log in or reset password, says I have no internet, despite trying 4 difference places with WiFi, my own data roaming. Need to book a gym class but this terrible app won't let me

I downloaded this on the advice of my gym. However, it doesn't do much and some of the functions don't seem to work at all. All very underwhelming... :-(

Trash. No where to make an account. On their website it's £20 a month account. Need this to book gym appointments now. Not paying month for the gym and this app.

Since the last update the app doesn't open. Very frustrating as it worked OK previously.

The app freezes went changing the date while booking. Edit My issue has been fixed.

was unblocked yesterday. attempted to book classes for next Friday just now and app told me I was blocked for not attending 3 classes....utter rubbish !

Cannot book classes through app change dates and it just freezes

I was a member of one gym of which I left and joined another. Both use this app. I cannot log in to my new gym membership because its still being used in my old one. HELP PLEASE

Cant even sign in doesn't recognise password but I have never even set one up

Why is the calendar in Welsh??? Appears you can only see current and next day of classes . Not great

it crashes as soon as I open the app

other than to book gym classes, this is blank and useless 🤨

Rubish app have to keep on reinstalling app !

Couldn't do anything on it. Not much point in having it.

Our gym stopped using due to problems 😪

workout plans downloaded are blank

Could not login.

Can't change your password in the app, so I used my original gyms app to reset the password and tried again. Still nothing. There's no way built into the app to allow users to reset information, it's a joke. Also, I don't want a social feed for my gym app, why does everything need a social feed now, nobody cares how many reps I did! Stop trying to over complicate things, give me a basic app that works, allows me to book classes and allows me to reset my password!