Mentor® by eDriving Business

One of the poorest implemented and least informative apps on the planet! You can score 5 stars and your score may still drop. Why, who knows, the app doesn't tell you. Secret; do 2mph under the speed limit and join the 800 club. Be aware, fellow drivers will often engage you public relations (the bird). Then there are the videos, repetitive is the best explanation. Mute the audio, pretend your afraid of everything, pass the quiz! Despite it's MANY shortcomings, it will improve your driving.

While using the app in bike riding , if the phone in pant pocket and if we put the leg down while stop at signals the app shows we used phone. Also if you put it in shirt pocket because of wind shirt is moving that also showing as phone manipulation. Please increase your trials in all scenario to make a better app.

Consume too much battery even with my new handphone, not like what is stated in (When using the app, the drain on your battery is minimal. Mentor will typically consume less than 10% of a battery’s charge, and should not be an issue for most users.) And it cannot off it when not in use.

These people are sending notifications to my employer on myself and my colleagues despite what our scores are. Mentor got multiple team members written up with their lies of unsafe driving behavior. If we all receive one more notification (after just the ONE we got today) we are all getting fired. My driving score is high but they claim we are being unsafe in a GPS tracked work truck. This app is incredibly unsafe and distracting already, now this?

Everyone I work with agrees that the app is super buggy and is very slow to complete basic functions. The FICO score accuracy is very questionable too. Just about everyday I get a "phone manipulation" while driving despite the phone being in the back of the car, in a cradle. I've emailed eDriving with my feedback, but they are unwilling to address their issues. The idea of the app sounds good, but it falls very short of functioning as described.

Does not work well in rural areas. Constantly drops trips once it loses a tower & will not work without rebooting the phone. Customer service is not helpful. Amazingly, I also get beeped at for speeding when I'm standing in my office or lying down in bed. If you got this to save money for your business, skip the hassle and invest in a real telematics system.

Inaccurate "simulations" to test one's skills as if a 3 x 5 inch screen is the same as actual vehicle view for detecting potential hazards. It may allow you dispute speeding if if going 10mph or more over the speed limit, but one has no option to dispute speeds within 1 to 10 mph over. Giving one a "good" score (not "Great") without speed data or any reasons why "Excellent" was not achieved is not training or even helpful. Everyone is GUILTY TIL PROVEN INNOCENT.

This app is terrible. I'm constantly getting dinged for things that I never did. Such as making a phone call during a drive, speeding when I'm not, braking too hard when I brake the same I always do. The system is highly inaccurate and recorded data should not be trusted by drivers or their employers! (Update: My above review still stands just about a year later. Regardless of whatever bot replied to my comment says, this app is complete garbage. I still have constant issues with the app.)

Speeds are constantly wrong. Penalizes your score for using your phone after you've parked and forces drivers to constantly watch their spedometer instead of driving safely with the flow of traffic. Their 'support' is horrible at best. No one should be subjected to using this poorly designed application with little to no infrastructure. Zero stars.

App is garbage scores you incorrectly if you have no incidents you lose points because it cant grade you correctly but make one mistake and you could lose 30+ points for something simple like breaking to hard or acceleration what a joke

It wastes so much time, that every time you stop you need to wait 3 min if you use your phone. You can manually indicate that you stopped to answer a call. You do this by opening the app every time after you have to take a call or answer a text that is less than 3 min. If you forget it hits you with a phone manipulation. On a busy day it gets to be a pain, and when there is low cell service it makes it painful as the app stalls or can freeze up. Should be easier.

This app honestly does help you with distracted driving but the point system does not make sense. If I am a passenger I should not lose any points. also, I sent an email saying I was parked when I took a phone call and drove off afterwards. It still shows as a phone manipulation. You should be able to fix it from your end and restore my points when I dispute it.

This app is a joke. Scores go up and down, usually down but unless you use your phone, hard break or speed, this app never tells you what you did wrong to help you improve. You must get a Great to increase your score and a Good with no logged items will often decrease your score. How do you improve if you do not know what you need to improve on? It is also a huge drain on my battery. Before app I could go all day and still have 30 - 40 % left. Now it's at 30% or less by 11am.

The app does not have all the posted speed limits in Canada as being accurate. When you try to dispute the speed limit, it does not allow you. The scoring system does not make any sense to the user with no clear breakdown as to why you are losing/ gaining points. Over all, not an accurate way of determining an individual's overall driving.

Speeding errors abound, and maps won't update. It's been 3 weeks and my commute still is flagged. Also has a small but noticeable increase in battery draw which isn't the end of the world but if you have an older phone like I do it's not great.

This app is a cookie cutter approach and is not for all occupations. If your driving from home to an office then the app is tolerable. Running a customerr route and your car is your office, then this app will add time to your commute, it will take away any time sensitive communication that's needed for you or your customer. It's inaccurate in it's events. You can dispute an event ( phone manipulation) but it doesn't reflect in your score. Dont recommend app

Not a good app. It misses trips constantly. You mark items as personal or passenger and it still drops your score. "Great" rated drives while on phone and hits you for phone usage when your not on it. Good idea... but it doesn't work.

Horrible inaccuracies..waste too much tinkering with thing and disputing wrong scores.. constantly telling me I'm touching my phone or speeding. You seem to be hit pretty hard on your score for hard braking which is complete nonsense then you can't dispute it sorry if I was taking defense well I thought somebody was about to walk in the middle of the road or the people in front of me decided to slam on their brakes.

Terrible app. You have no control over the start and end of journeys so you get marked down for going through tunnel as it looses GPS and chops your journey in half so not enough events get recorded to score five stars. The same happens when in heavy traffic or waiting at train boom gates. The apps also records journeys when my phone is on charge inside my house driving through parks and neighbors houses. To get five star rating i have to drive more aggressively for the internal sensors to work.

Company makes no effort to address reported issues. If you use the report feature a rep will get back to you about something you can buy or a workaround you can do to address the problem. They never forward your response to anyone who will make an improvement. Other issues: You stop the car, attempt to end your trip, make phone call, resume driving and it records ongoing call and no stopped trip. The only option is to log as a passenger. You can dispute it, but they will just sell you a cradle.

Horrible, very inaccurate. Me and my passengers have the app on , and same trip my score goes down they score goes up, it shows phone manipulation, i did not even touch my phone ,and than they send you tons of videos to watch. Fix your app, its horrible.

App record not accurate. Didnt even touch the phone at all but it said phone manipulate. This app should be developed better to sale to business. Also, sometime it doesn't record the trips. I am sure I have internet connection. totally BS app. the review speak for itself.

This apps scoring is very inconsistent. I've ridden in the same car with someone, phones sitting side by side, and they get a great while mine registers a good. Moral: Don't beat yourself up over your score!