• Mercer Marketplace Benefits 1
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Mercer Marketplace Benefits

With the Mercer Marketplace Benefits app, employees have convenient access to their benefits on the go. Once downloaded, the app can be used to access plan information, such as coverage level, effective dates, and copays.
The mobile app allows you to: • View current and future benefits• Change passwords • View dependent information• Enter Insurance Identification Card Member ID and Group ID numbers• Upload an image of your insurance ID card to reference from the Mobile App• Watch informative benefit videos

Download the Your Benefits mobile app now!

Step 1: Download the Mercer Marketplace Your Benefits app on your mobile device.

Step 2: Enter your username and password, which is the same as your Mercer Marketplace enrollment account. Click Login.

Step 3: View a summary of your benefits and more.

Please note: You are required to create a username and password in the Mercer Marketplace enrollment website before downloading the mobile application.

Category : Business

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Reviews (27)

Kai. K. Jul 10, 2019     

user friendly? on android if you forget your username or password, the process you go through is not user friendly. When you get to the part where it asks your birthdate, you have to swipe all the way to your birthday instead of being able to just type it in or choose the year. so unless you were born this year, get ready to keep pressing an arrow or swiping your screen for 20 or 30 years one month at a time.

Ste. H. Dec 14, 2018     

Horrible implementation. Can't even see how much is left on my HSA account. Which if you use the iPhone app you actually can. I don't care that I can see my contributions, this app has one purpose and it doesn't do it.

Mat. B. Mar 8, 2019     

Unable to login. Also the app is very hard to find because Android adaptive app icons are not supported. Uninstalling...

Jar. B. Jan 26, 2019     

Not sure how the app is because it won't accept correct login. Based on what I've read I'm not missing much though.

Ame. B. Jul 8, 2019     

It's a helpful app but you get locked out too often and have to change passwords.

Eva. M. Jan 27, 2019     

does not work. won't let you log in, wont send confirmation/verification texts. POS

Les. B. Jan 31, 2019     

Unable to use app. My login that works on the website does not work with the app.

A. G. u. Nov 2, 2018     

Doesn't do much. May access once a year, if that. Hardly worth the effort.

da. l. Aug 28, 2019     

Poor loading. Freezes up need to close out and log in again

Jay. V. Apr 22, 2019     

This really is the worse app ever. Save yourself and just call. It will be faster.

Jon. H. Jun 18, 2020     

Password requirements are awful. I keep getting locked out!

Lin. B. Apr 1, 2019     

Frustrating app: difficult to login and navigate through

Chr. S. Jun 14, 2019     

This app lets you view your coverage and sign up for other benefits if you're eligible.

Cur. M. Jul 31, 2021     

Offers absolutely no benefit over my employeers site which is a far easier log in. Gives me absolutely no information needed

Rya. B. Mar 10, 2019     

Unable to login even after verifying the needed information.

Tim. M. Jan 9, 2019     

crashes and hangs frequently.

A. G. u. Nov 2, 2018     

Ironically, shows that you pay but not how you benefit. Not sure what it's point is.

Tim. C. Apr 12, 2019     

doesn't have same features as website, useless.

lar. a. Dec 10, 2018     

Lost user name birth date entry had to go back month to month from today's date.

Dav. C. Jan 27, 2021     

This app is absolute trash in every way imaginable.

JA. F. Mar 26, 2022     

Horrible I am trying to get an ID to go to the urgent care it's asking me fir member ID off the card. Rubbish. No help

Ric. P. Oct 18, 2019     

Not user friendly.

Nat. G. Jan 3, 2019     

its not very useful

mik. b. Apr 3, 2021     

If you leave your place of employment, Mercer will begin to charge fees on your HSA account. So, they are charging you fees as they earn interest on your HSA account. Dirty business tactics.

Ped. R. Oct 11, 2018     

Doesn't show anything besides what you pay

Ser. N. Aug 8, 2019     

This app is useless

Jac. F. Jun 10, 2019     

worst app I've ever used