Metro Bike Share

They do an "authorization check" every time you get a bike pass which temporarily puts $51 of your money on hold. I literally was charged $102 from my bank account which will be on hold for about 3 days, because I bought 2 single-use passes ($3.50 in bike passes total). It doesn't take a genius to think about what dire consequences that could have on someone who needed that money available for rent or to eat. Why do they need to check $51? That's absolutely insane.

This is basically just a map of bike stations with bike availability indicator. It's not possible to rent a bike from app level or check/top up your account. Account is (mis)managed externally - registration is difficult and not even possible without tricks if you don't have a US address and a US credit card.

For some reason since the last update it's not downloading station data. Can't see if bikes available at my station. Already deleted and reinstalled. Nope. Even turned off my antiviral and VPN. Nope. I can still rent out the bikes on the terminal but still preferred the app.

It's dumb that they make you download 2 different apps for their bike share program. All of this could have been consolidated into 1 app. And the process to sign up and unlock the bikes is such a hassle. This kind of makes just want to drive everywhere. Metro get it together!

Fire your app developer. Seriously, this app is flaming trash. Spent far too long trying to get it to work to no avail. Login simply won't work through tap. Can't create a Metro Bike account for some reason. Worst of all, didn't ride and STILL got charged a usage fee of 12.25. Horrible experience.

I created an account and added a credit card, but cant sign-in through the app, which means i can't unlock a bike. What is the purpose of this?? the map works excellent, but otherwise it is useless.

Does this app ever work? Can't connect taptogo card.

I have 2 phones. Both phones cannot login with TAP. I clicked log in button, but nothing is showing. I gave up my first trial how to use this? I understood why no one use this bike share. It's because, anyone cannot login this app.

The process for unlocking a bike is harder than it should be I'm not sure if it's because I have an Android, but the process required me to download another app not verified by play protect. Android users, beware

The worst app ever. So complicated. Shells out to a website with bad mobile device navigation. Just wasted almost 1 hour and got nowhere. Get a proper developer to make an app!

Impossible to use. You get set into an endless loop of log in/log out without actully being able to check a bike out. No directions, useless FAQ.

If i could give this app zero stars, i would. Wasn't even able to ride the bike and they put $51 on hold on my account anyway. Just buy a bike, this stuff is useless.

If you buy a day pass please.note that every 20 min you must check the bike back in and check it out again. This is a hassle if you are out having fun and not watching the time.

I rented the bike at 11pm to go home. Got home and the closest return station was almost the same distance I originally rented the bike from. Ended up renting a Lime Scooter and dropping it off in from of my place.

Declines card even though it has funds. Just creates an endless in-app loop. Functionally useless.

Uninstall it . Its a bike without a motor . I tried and made calls. This app does not function

Can't even unlock a bike with credit or debit card useless app just tells you where bikes are.

Cannot unlock the bike by the app. Have to have a card. Useless.

Completely useless, all it does is tell you to download a different app.

Can reload card or use to unlock bike. Even links you to another app that links you to a website. Really LA?

Friendly support staff, strange policies, and broken app and bike stations

Awesome app and I love the service

When I try to log in with TAP the screen is just white.

The worst app on earth. Do not even try to download it !!! It's useless.