Category : Medical
Had issues with renewal. Customer support answered me and it helped. [Shortened to fit in review] Android Devices (latest Android version) 1. Device Settings > Apps/Application Manager > Google Play Store>Storage > Clear Cache 2. Reboot the device, uninstall the mobile app and re-install the app again and try accessing it. IOS: Turn WiFi setting on your device to “Off”. Remove app Restart device Turn off the iCloud feature before installing the mobile app(s). Re-install app
It is not working after renewal. I need someone to help me. I loved the app at first and I have used it for 4 years. I'm disappointed.
Says I have to renew subscription but when I click to renew says I already own it. Stole my money and won't allow access.
Had to renew subscription. Paid twice and it still says I need to renew. Please help.
"Error activating your subscription. Please try again." Would you just take my money and let me use your product? Terrible customer experience
DEFECTIVE APP, CANT RENEW the 1 year paid subscription, Google Play says PAID, app says PAYMENT UNSUCCESSFUL! IBM proposed fix DOESNT work!
Crashes on startup now with the latest update.
You have to pay for it. It is not free
Says FREE, it is $2.99. $2.99 is not FREE
Said i needed to pay for a subscription
They are flat out "lying" and misleading consumers into downloading what they portrayed as a free and potentially life-saving service. In all my years working in Business Marketing, nothing gets under my sk in worse then jerks w no Ethics! BTW Has anyone else noticed most of the 5 star ratings on here have no feedback. ..?.. Hmm seems a lil suspect if you ask me...
Text is too small on my Galaxy s6
Your falsely advertising this "free app" and should be reported to the Better Business Bureau. If you can't even get this right, what makes us think that your "free app" can even perform the tasks that you say if should. Despicable! !!
Says it's free but it's not
Can't even test without paying for an annual fee
View interactions button isn't showing up on droid maxx, which makes the app unusable. Please update.
This app is not worth your money, that's right it isn't free.... False advertising.. half the time it doesn't work, and I can't do iv interactions...
Extremely helpful and informative!
Really guys? Free to install but pay to use?
Love it
Installed from the search results without reading the description. Silly me for thinking the price shown in Google Play was the actual price. Also it's more than a little suspicious that all of the 5 star reviews have no text. My guess is this app dev paid for high ratings.
This app is meant for healthcare professionals whose hospital or school pay for the subscription. The app works wonderfully, but my school pays for us to have it. Those giving lower ratings for it not working need to understand what this app is useful for.
Had to pay, didn't even work
Tend to open up lexicomp more often due to this, but I prefer micromedex, it's what I use at work, wish it worked as well on Android
Ridiculously slow on my 2013 Nexus 7 and my Nexus 4 phone. Information is really good but I rarely open this due to the slowness.
App won't let me loging despite saying it a free app. Delete done with it.
Why is it so slow on android yet instant on IOS?! And its a pay app... Common...
This app lags so much that it makes it unless for me. It would be easier, and less frustrating, for me to go on the mobile browser and get the information that I need. I'm just glad I get this for free through my university, this way once I uninstall it in a few minutes it didn't cost me additional money that I can't get back.
I have issues with MMX EVERTHIME i have to renew. I have to go through slew of emails with customer service. They always give me error which causes me to subscribe multiple times through google store and never activates my renewal. it's so annoying. with all these feedbacks, please fix your program. it's obvious this is a problem!!!!