Category : Finance
At first it worked well. I've been using it for years. I use it in the U.S, primarily. Went to Germany in 2018 and was surprised, since it worked great. But then, late 2021, early 2022 it started missing drives or portions of the drive. I contacted support. They sent me a note on what they thought the issue was and closed the ticket. The note did not resolve the issue, and was just a regurgitation of the documentation, about the app not recognizing short trips. That was not my issue.
For some reason this app constantly makes me log back in then it gives me error messages for a few hours then it let's me on for a day or two. In that process I lose 5-10 drives. Not cool for end of the year taxes. Did this to me for half the year last year and I really got screwed. Had no idea how much I had driven in 2022 when it came tax time. Big let down from the hear before when the app worked perfectly.
Split drives into little bitty drives. Dumb and not reliable and pretty sure IRS will not except. Plus hard to catorgize that way. They tried to fix the problem when contacted and failed. Have latest update and reinstalled twice. Don't have time to mess with while running businesses. Will finally have to switch to Trip Log.
We need the option to Manually add a drive in the app. If we use MileIQ on the web the option is there but in the mobile app, it is not. It would be very helpful to have that feature translated to the mobile app and have it easily accessible. Sometimes Drive Detection can mess up mileage and it needs to be manually changed or have the drive recreated. Aside from that one thing pretty solid app and 5/5 stars for the website version but 3/5 for the mobile version.
Bing maps is a deal breaker. Dec 2022 I'll switch away. A suggestion is to allow user to customize the quick assignment list when you swipe left or right. I do plenty of different stops and would like to catagorize certain driver, but the options are no where near specific enough.
Great idea however the drive tracker is not accurate. On several occasions I've stopped at roundabouts, traffic lights or been in stationary traffic and it counts more than 1 drive. Therefore forcing you to the 40 drive limit. I suggest different pricing plans, people might go for it then. Good luck, now uninstalled.
App looks great sounds like exactly what I was looking for, but after five different drives within the same day it's not detecting any of them. Again nice interface nice idea but it just doesn't seem to work with my phone. First Attempt did not work - but shortly the app started to record drives. Not sure if it is a sync issue or a time delay from start to usage. Either way the app is now working.
Ridiculously easy to use, takes seconds to classify your drives. You don't need to remember to turn it on, it's running in the background. Monthly reports take a minute to print, download or save.
I loved it since the first day I saw it on a commercial. I have a business that requires a lot of driving. And I was too lazy to write down my mileage. This gadget was made for me! Swipe to the left for personal, medical, commuting and swipe to the right for business!
The app has been great in the past. Recently, after I go in and categorize and save my drives, it reverts back to all of the drives being uncategorized. I hope it's just a glitch in the newest update. Please fix this.
The app is good in that it measures every inch you drive. However, every time you stop at a red light, it starts a new drive. Drive 15 miles on city streets and you may have to combine 15 drives, which is pretty annoying.
I like this tracker. Maybe there could be a on/off button for when you are working outside of your set working hours. I'd like to also be able to go back to a specific drive after classifying personal or business by mistake.
Found some issues with the app the auto classified isn't working well it keeps saying home to home but not showing in the 3.7 miles that I made stops I left my house went to a few stores and came home after getting supplies but it's not showing anything other then my house was the start and the destination on return... there are some major glitches with the app and won't let me change the name of destinations or places I started at not recognizing businesses... some ghost trips showing up Also.
I absolutely love this app! The weekly emails remind me to go into the app and swipe left ot right for business or personal. I put in the mileage at the first of the year & get a report super easy for my taxes! Perfect for business owners!
I have used this for several years now and overall it has been pretty good. It was better when it was free with my Microsoft subscription, I'm still not sure I'll pay for this separately now. It used to remind me to classify drives in the evening which was perfect, now it seems to do it randomly the next day... or 2 days later while I'm working.
For a week now I have been reporting ghost trips, missed trips doubled trips and all types of irregularities. Your service told me they would look into this and I have been providing detailed drive accounts. You told me I was running an older app. So I looked into this and found it was updated January 25th. Everybody has been having problems with this app since your last update. Please get it fixed. We all depend on it and really, it is just pleasantries to go back and forth with useless emails.
I was loving this appp but I hate it that I can't correct mistakes. If I want to correct/edit the date or the destination place it won't let me change. You better don't make mistakes with this app, because it doesn't allow you to correct them. Not cool! It gives the option to edit but it's only if you want your trip is business or personal. Really???
I am sorely vexed. I drive Uber/ Lyft. Was going through and classifying my drives for tax purposes (I'm too lazy to do it on a daily basis). Was reconciling vs Uber/Lyft records. Have used the app for over 3 years and have never had it miss ENTIRE days of driving like it has this year. WTH do I pay $5.99 a month for?
Edit- frequent drives turned off. App is still extremely expensive for a yearly subscription. Good app. Expensive. The auto classify feature is super annoying. It pops up anywhere you frequent and can't be turned off. I go to some stores for business and personal use so I can't auto classify but always pops up on screen and has to be dismissed. It's seriously super annoying.