Category : Communication
Extremely Disappointing - Used for work - Clients can't understand what you're saying. Horrible connection. Crashes consistently. Drains battery quickly. Randomly starts ringing in your ear while attempting to talk to clients. Not efficient for transferring calls. Pros - Good for checking and clearing voicemail. Thats about it. Would rather use my regular cell than the app.
current version 2.1.0.8 - but also happened on previous version I have this on both my laptop and desktop it would work, then it just stops The application will not play audio - when i don't connect a headset on my desktop when I click to go into voice mail it has a partial ring then nothing. You can tell with headset it clicks like it wants to and nothing. Why is garbage like this allowed to be deployed in a work environment? I need this software to do my job and it just plain doesn't work. Google Voice is free and has no issues - my company has to pay for our phone systems and this is what they give me to use. Come on NEC Please - I NEED this software to work, as I am sure others do. There are enough bugs with it to trouble shoot and figure it out!
Updating from v2.0.48.4 to v2.0.49.1 has caused audio to stop working in the MLC app on the android devices at our hospital. Unfortunately this is our clinical staffs primary method of on campus mobile communication. The app consistently had issues on iOS (no longer supported) after updates and it appears to be the same story on the android version as well. If you use this application and need it to be reliable, never allow automatic updates for the app in your environment and test every new version you plan to rollout before letting your devices update the app.
Disappointing app, never works on Wifi, only works half the time on data. Calls don't connect, app stays off off line 80% of the time. Seems odd that a communication company can't make a communication app that works.
Cannot recommend this app. Difficult to get it to link up with Bluetooth. My regular cell phone now will not ring in the car. Making a regular phone call is challenging though I can intercom the office without issue. For the fees that I'm spending for my SV 9100 this app should have worked much better.
Extremely disappointed in this MLC app and our NEC SV9100 phone system in general. MLC app extensions don't stay connected to system and require frequent device restarts to reconnect (like hourly). We also have an IP extension that hasn't worked from day 1. Could you run your business like this?
The app is finicky, clients in the other end can't hear you, and if you lose WiFi the call is dropped. The consensus is pretty unanimous between everyone I work with that this app needs some serious updates.
This is a pretty cool app to initiate phone calls. I can't figure out how to receive calls - if NEC is reading this, please send me details or a link to your tech doc so I can do this and teach the rest of the team.
Didn't work even with license. We had NEC tech onsite for hours trying to get to work with NEC system. We spent $500 in NEC tech support plus to test the MLC. After a week of trying, NEC finally got it working but did not work as described by sales....
Very archaic app, does not play well with other audio streams on my phone. Lame.
This app just keeps stopping on me. Very frusyrating.
The app crashes on initial start up.
Not sure if it's the app or something else. But I have great audio with calls. But do not here a ring when I'm calling anyone. Running a note 8 on Android 8.0.
Installed over a week now. Works just like my desk phone. Customers love it. Only issue now is when your on speaker in a conversation, and you take it off speaker it disconnected caller. Other than that it's a great sales tool.
Used this on an SV9300 by NEC and worked flawlessly. Setup of the certificates is a bit tedious. For end user, its easy to deploy.
Tried the demo on my SV9100 and it works seamless. Took only a few minutes to configure. Will be recommending to many
Be aware the app does not scale properly on low res screens. Currently does not work properly on 800x480.
I would like to recommend this app, but I can't. I also can't deploy it to my users. Whenever a call comes in, it defaults to speaker on my device. I can change the audio source, but it's cumbersome when I'm trying to answer a call (2 swipes, 2 taps before I can talk). Our executives will never go for performance like this. I running the app on a Samsung Note 8, Android P, Verizon network. Please let me know if there's anything I can contribute to help solve this issue.