Category : Finance
Mobile deposit is absolutely worthless. Both printed and hand written checks are all declined. Don't waste your time.
This app needs work. So tired of trying to use an app to do mobile banking and the app takes forever to update to the correct account standings.
Works well when it does. Any more I can get on my account less and less due to unknown errors and timeouts
App is laggy and a lot of the times doesn't work
It's nice to be able to get the information on your account anytime.
Terrible always kicks me off
This app used to work great. Not any more. It won't let me log on!
This app never works properly. Also it's down half the time for maintenance, I never know how much money is in my account
Stopped showing most recent activity. Only shows the same out dated information. Tried removing and reinstalling.
Some kind of update was done and now it no longer shows that I even have an account.
I don't understand the purpose of a banking app that doesn't work outside of bank hours..... So if you need to check your account before 10am in the morning or check it on the weekends at all then I suggest you open an account at a real bank, because CITIZENS BANK & TRUST IS THE WORST BANK I'VE EVER DEALT WITH!!!
I wish it would print off like it does on the computer. My computer crashed so now I have to pay to get copies of my statements. Before I could print them off with my computer whenever I needed them.
You can view balance, deposits, and withdrawals. You can transfer money between your accounts. I cannot find anywhere on it for depositing checks the way larger banks have. This became a disappointment once I got a job with a smaller company that gives paper checks on Friday afternoon. Saturday banking hours are short, and I work before the bank opens and after it closes Monday through Friday. Not having the capability for mobile banking deposits is a real inconvenience.
I like that it's simple to use, fast on updates, and I don't have to get online...one thing I found wrong with it is I'm not seeing overdrafts. It will show the amounts takin out and deposited but not your balance. If these could be fixed it would be perfect.
I would like this mobile site to be the same as being on a computer. Most people have tablets, and are not using the traditional computers.
We really love this app. We are able to do all of our banking in just a few touches of the screen.
This is a really great app. It updates immediately and it works great. I was really impressed with Citizens, their website is busy and this is app is simple and clean. It's a great addition to your banking experience.
So Far I Love the App Great For this Time of Year. Waiting on Tax Refund can check any time
Just wish I could add payees to my bill pay from this app
This app doesn't update any of my account activity, all it shows is deposits. Before you updated the app it worked fine!
...than the old app.
This POS app is virtually unusable I have tried to get the ability to snap a picture of my check to deposit multiple times and the poorly designed website just runs you in circles.
Very confusing app I do not recommend downloading it it takes a rocket scientist to get registered on the site. I still to this day have not gotten registered or into the account but somehow I managed to OK overdraft fees on my account somehow! Gosh this was just a mess I didn't like it I do not recommend it.