Mobicip Safe Browser

Worst app ever, and look out if you want to uninstall it afterwards! We're factory resetting the phone to get rid of it. Doesn't show any websites visited, doesn't show any videos watched. Complete waste of time. Also, the only way to unsubscribe while on trial (yes, of course they take your credit card details first!) is to send them an email/message.

I've had this installed for 2 days on all my kids devices. They have been able to somehow get past the Screen Time Lock Out. All they have to do is turn the screen off and then log back in and it overrides it!!!??? The system also stops them from being able to uninstall games from their devices which means I have to go in and shut off the App then go back in and turn it back on a just to do so. Not sure if I'm missing something here, but will more then likely cancel this subscription.

Excellent... when it works. And there are many, many, times it doesn't work. There doesn't seem to be any consistency between the Child settings on the Mobicip app or their website. It's hit or miss as to whether approving a website will actually allow that website to be viewed. Settings on the app don't appear to be saving. It is constantly crashing when attempting to set screen time. Screen time for one profile is set to 'none' despite configuring the right times on the app AND the website. It's becoming really frustrating for my eldest and as a result, REALLY frustrating for me. It has, in the past, performed really well and was a pleasure to use, what's happened?

I had tons of issues with this, the internet connection is very inconsistent sometimes it works and sometimes it just doesn't. When going from WiFi to Mobile Data or vice versa it took forever to reconnect sometimes it was over an hour. Emails and messages weren't syncing properly, among many many other issues. used it on multiple phones and had the same issue. Good luck contacting support, don't expect any real follow-up. A lot more trouble than it's worth, going to look into other options.

This app used to function well enough. My kid figured out how to get around it by spamming it though. I was hopeful that the update would make it less clunky and therefore harder to spam, and just be an overall improvement of the product. Nope. The updated version operates over VPN. When connection is lost (frequently) you cannot access your browser, Facebook, or anything the involves internet communication. So I guess it does the trick of keeping your eyes clean, just because you can't do anything when the VPN randomly drops? This is super annoying and if it isn't fixed soon, we will be switching to a different parental control solution.

I like this app when it works correctly, but that is not often enough. For the last several updates as soon as I install the app on a phone the YouTube app no longer works. It says there is no internet connection. Also Google stops working and Facebook has very spotty performance (will not update to latest stories). This is the case on my phone as well as all my kid's phones. I also just switched to a new phone with a new provider and the issues are the same, so it's not just my phone.

The issues have been fixed, so the app now functions as it's supposed to, and effectively enabling you to use a browser of your choice. (For those missing the Mobicip browser, just download Firefox, it's identical.) However the filter is only active in browser apps, leaving non browser apps which render Web pages unfiltered. Closing this loophole seems to be the biggest potential advantage of using a VPN filtering system, so it's very confusing that it's not being utilised.

I have a paid subscription. The new version is not allowing me to name my devices. Also I am having issues with my children being able to open apps that they download with out permission, even though I have it set so they can't. Also when I put in a pin and check the always allow box for an app on their device, they still need a pin the next time they open it. I was having more issues when i first downloaded it and it is getting better, but not everything is fixed yet. The old version worked better....

This app could be great, if it actually worked. This app is installed on my device, and it simply doesnt work. The VPN system prevents social media apps ( that are unblocked) from loading whatsoever, claiming there is no connection, when there is very much a connection. I know this is the mobicip app, because when I disable the VPN for a second, the apps are able to load successfully, most of the time. Fix your app. Its embarrassing for you at this point.

I've been using it on three Chromebooks since earlier this year. Had been working great, but when one Chromebook had an update in September, the app stopped working, basically blocking all https sites. Mobicip said they were working on an update, but I had to go a month without it on one Chromebook, which I wasn't happy about, especially with no warning. Once the update came out, Mobicip emailed me, and the new app has worked great so far. They've been very prompt in replying to my emails. I haven't been using Mobicip extremely long, but for the most part, so far so good, and the app doesn't slow my phone down like some other products did.

Extremely unpredictable app and even less predictable support. Of course no direct phone number. Takes 72+ hours to get an email or phone message response. I have been trying to get app set up on son's new phone for a week and still no resolution. I should feel fortunate, looking at reviews some are just getting responses after 4 months. Something does not add up with this app.

I've had Mobicip for several years on my children's devices and it has always been problematic and difficult; however, it did actually filter content and limit unapproved apps while allowing functionality on their phones and Chromebooks. However, about a month ago (right around when my annual subscription was automatically paid) it updated and not only has quit working, it has rendered devices inoperable. The app will not log in or work on my daughter's phone, and I cannot get it off of it. Her Chromebook would not allow her to do school work, but I was able to remove it from there, at least. Their tech support offers no way to call or communicate directly, only over email. Previous email correspondence has been difficult and unclear and, this time, I am waiting on an email just to get the app off my daughter's phone so it will work again. I would really love to get my money back from the last subscription renewal last month since it will not work and it has affected the devices' operations. I cannot find anything on their website to address this. What's worse is I have actually recommended this to friends over the years and now they are having the same problems.

I'm having many of the same issues as others with the new update. Everytime I unlock an app and check always allow a few minutes later, I try to use the same app and it's locked again. Also, I liked the mobicip safe browser. Now I have to use chrome or another browser app. I think the updates could be good but they really need to iron out the issues.

Horrendous experience! Do not get this app. At the exact second that I soon as I selected apps to time restrict, it deleted all of those apps off my daughter's iPad. 3 emails and 2 days later finally get a call from someone in America on a very sketchy line from a woman that was really hard to hear and understand. After an hour on the phone and lots of repeated restarts and deleting and reinstalling the mobicip app. She tells me that the mobicip app has nothing to do with this. Oh yes it did!

It's OK but kids can get around it. It notifies you if stuff though so you are a bit in the know. On phone it's hard to admit, I try to add screen time and it doesn't fit screen properly. I add time for whole day and changes can take hour to go into effect even after both parties restart phones. Did update but still some glitches. Needs to be better designed for admin controls on mobile devices.

Extremely buggy, on Android at least. Dashboard of Most Visited Websites is always blank, but "Browsing History" shows tons of activity... for about 5 seconds, before it automatically kicks you back to the blank dashboard. Descriptions of content are vague or missing (every video is labelled "untitled"). Weekly email shows loads of activity, but 70% of it is missing from the app. Sends me requests for social app access after already granted. The concept is great, but execution is awful.

Since updating this app, it has unexpectedly blocked social media apps many times AFTER being unlocked and selecting "Always allow". Losing patience with this app. The only thing keeping me from switching is this is the only parental control app with the features I want and a free option. UPDATE 1/22/19, still having issues with VPN blocking connection to a lot of apps. Google Search, Snapchat, sometimes Facebook all behave as if I have no internet. Only fix is to "Disconnect" VPN to reset it.

App was fine at first, but slowly over time became less and less useful. Latest update took ages to release, leaving phone unusable for over a week, and now it's come the phone is completely locked down and needed a factory reset. Websites requiring secure connection wouldn't connect at all, and apps that had permission were asking for the login credentials every time, then not accepting them. It wouldn't even let the admin put their password or anything in to uninstall it. I'm a paying customer, so it's really disappointing that the developers are quite so amateur.

This used to be a great app but the new update is terrible. It is no longer a browser and the application controls are inconsistent. I have to enter a passcode everytime I try to use the Playstore and it won't allow it to always override. Often it will get stuck in a loop. Very disappointed in this app update. Just downgraded the rating to a 1 star. The VPN is terrible and crashes often which leaves it with no filter. Worst update ever to an App. New update and the App control sites to be fixed but the internet filtering and VPN is still fraught with issues and is still worthless.

Have had mobicip for a while and have been impressed with it's blocking and comprehensiveness. Updated today and installed on a phone only a few weeks old and there seem to be many issues that other people seem to see as well. I'm hesitant to move away from mobicip because you guys have been great! But this current situation is difficult! The VPN is weird and a challenge and the unlocking feature seems to remember almost nothing. Thoughts Mobicip?

This is based in the previous version not the updated one that hopefully the issues have been resolved since it had been the best app out there that i could find. I had used Net Nanny for years but had a lot of issues with reporting and bypass abilities on phones. I tried every app I could find that had at least a 3 star rating over a 6 mos period and found Mobicip to be the. best all around for mobile and laptops.

It no longer works after the update. It blocks apps that are not blocked and makes the device unusable unless you uninstall it which is what I had to do. In addition, you can only contact mobicip support via email which takes at least 24 hours to hear back from them. I demanded a refund and they replied back 2 days later that they would refund me based on the prorated rate.

When it works, it works amazingly. My issue has been with trying to set controls from the parent app. As soon as I log into the app instead of the website, or his father logs into the app from another device, all controls are immediately reset and he is allowed access to everything again. I've set restrictions within the app only to have them not save or the app just stops. This morning it malfunctioned and he could no longer use phone/texts, despite the website saying he had open screen time.

Easy to disable internet filtering on Android: Settings > Device care > Battery > Mobicip > Put app to sleep. This causes the VPN filtering to stop working on the phone. Now the internet browsing app is unfiltered. The app still blocks apps, so if your only need is to block apps, then this is still a useful app. If you want filtering, look elsewhere. I contacted Mobicip about this issue and requested an update to fix. After 3 months, no word, no fix. Must drop this app (that I paid for) and find something that works. BTW, I paid the $40 for 1 year of service on up to 5 devices. I'm going to have to ensure I'm not on an autorenewal since I'm currently looking for a replacement app.

Installation has taken 10 minutes so far on both tablets and the progress bars are barely moving. Not a good sign: problems before we've even started? I like the potential and the customization choices, but I may not get to see how it performs if it won't install on my kids' devices!

I've had numerous problems with the Mobicip app which stopped working for the past 2 to 3 months leaving my kids devices unprotected. With the latest versions, I am not able to login to the app using my credentials that work to login to the Mobicip website. I've contacted support numerous times and was informed that a new version was coming. I installed the newest version and the problem still persists. This use to be a good app but it no longer works. I want my subscription money back. I'll try Net Nanny instead.