Category : Lifestyle
It wants a phone number and it does not accept my permanent long-term phone number which happens to be a Google Voice number. NFW am I going to give a company a transient carrier number, like any intelligent person I have more than one phone on more than one carrier. T-Mobile and AT&T work great and some places but I also go places where only Verizon works. Uninstalling.
First attempt at using this service. Was given a price in app, assigned a detailer. Received a call from somebody named Lorenzo who informed me his price is double what I was quoted through the app. He also informed me he didn't know how to cancel the job, and I would have to cancel the service and pay the $15 fee myself. There is no way to contact Mobile Wash directly, the app has no options once a service provider has been "assigned" to the job. So now I cannot back out and reschedule.
No mobile washers available. I tried rescheduling all day and no one took the job. I even offered 2 cars with the premium wash and tip. They sent me a coupon but what the heck will that do if I can't get a wash? Wasted a whole day with this app.
For me, I think it's excellent quality app that you will never get anywhere else! Quality maintained at every single visit! I am a regular at keno and not once did I receive a service less than amazing! Their attention to details is impeccable, their cleaning products are top notch and their staff are the friendliest i have ever met! Let alone that the service is super super convenient and easy! Great service, great app, great business. Thanks.
Cannot get passed "email". Have tried restarting app, adding my different emails and nope would not continue to the next step after my first attempt of using app....
Don't even bother downloading. The concept is great, but the rest isn't. Scheduled an appointment 3 times, and no one came each time. I can get it being busy, but what makes things even worse is they don't send you a courtesy call/text, so you end up wasting your time waiting for them to come through and you have no idea if they do come super late - will they charge you a fee for not being around if you have things to do. Also can't delete your bank card before deleting the app.
Great idea and execution. Some minor fine tuning that can still be done but that's normal. As for the service itself, friendly and efficient staff. My recommendation is slightly more attention to detail when cleaning interiors. All in all, good and the convenience of a full wash without leaving the house is great.
Update on 2/13/2020 Tried using the app one more time but was expecting to pay extra fees due to "high demand" for every single time slot. Uninstalled to avoid countless " testing" push notifications. Absolutely awful. Just today their support tram needed to reset my account to enable me to log in. It showed 3 versions of one my my cars for no apparent reason and to top it off, they cancelled the wash 3 minutes prior to the expected arrival time.
The app requires way too many permissions. The service itself would not be bad, but it seems that the organization of the detailers is a little bit of an mass z they were like 1 hour late. Also, the detailers took a photo of my id and credit card, which I don't feel comfortable with.
I've used it a few times. When the app actually wants to work, it's not that great of an interface. Got a detail with the clay bar and wax and the guy did none of it. I confronted him about it and contacted mobile wash. Months later and they never contacted me back. Customer service has been non-existent. Now, to fight fraud they want a picture of my DL/ID. Heeeeeeeell no. Uninstall.
This app and the team behind it deserve massive respect! The customer support was awesome, even before my first car wash, I had a few questions and they were answered within minutes. Then the actual car wash, superb job done by the guys, super clean, inside and out. Love the app and the professionalism. Pricing is pretty good too, nothing too high. Very good service!
I think this is an excellent application and will be very developed in the next time. To me, Mobilewash Car Wash On-Demand is the leading application in the automation of all car wash jobs, take care of my car. The only one I have to do is install the app on your smartphone and wait. Everything is going to finish quickly!
I have an excellent experience and mobilewash van Che, yesterday! It's easy to build a simple appt, online payment, I've been giving people alanzo, great! I have a complete detail and it comes out amazing. It has no water, and I can't ask for more. It makes sense that I get the details in the car wash.
Great idea but not great execution. App is buggy and gets stuck on the loading screen more often than not. Three times over three days I tried to schedule a wash (with 18+hrs notice) only to get a notification that no one was available to wash my car. Then couldn't get back into the buggy app to reschedule. Guess I'll just drive myself down to the car wash
The very first time I used this app about 2-3 months ago it worked just fine. Since then I have tried for the past 3 weeks to use it and it won't start or takes forever and still does not start working. I have tried uninstalling it and reinstalling it with no success. The only reason I wanted to open now is to delete my credit card information and then uninstall it for good. Don't bother with this app it is worthless.
It's so convenient! Basically, they found all the best detailers in all of California to make your car super clean. It's cheap and your car is cleaner than with any regular carwash, plus they come to your door. I really recommend it! It fast, easy and super convenient!
I had a great experience with Mobilewash Car Wash, yesterday! It was easy to set up an appt, easy to pay online, and I got assigned to Alanzo, who was excellent!! I got a full detail and it came out awesome. It was waterless and I couldn't ask for more. It was very reasonable, compared to the details I've gotten at car wash places.
This app is really cool! I was able to order a car wash directly to my house and didn't have to worry about taking it anywhere for a professional cleaning. The car wash was super easy to order and I will definitely use MobileWash again. It was priced really well too, and I was able to save my vehicle info for another time. I highly recommend!
This was seriously the coolest way to get my car washed. I picked exactly what I wanted in the app and they showed up with all kinds of different equipment to get it done. They even had add-on options. Nice touch! I recommend this to anyone who wants to save time on driving all the way out to a car wash. Literally no reason to sit at a car wash, they come to you!
This was seriously the coolest way to get my car washed. I picked exactly what I wanted in the app and they showed up with all kinds of different equipment to get it done. They even had add-on options. Nice touch! I recommend this to anyone who wants to save time on driving all the way out to a car wash. Literally no reason to sit at a car wash, they come to you!
Great service details, door and door car! Very organized, quick and thorough.106 this is more like a time. The first time we used the app yesterday was very happy and friendly service, effective for their last product. Our car is only once, with no dust. If you see this impression, you will definitely use it.
The idea of the service is wonderful. However the app is stuck on my phone for over 20 minutes with no movement. I actually got to order yesterday after the app was stuck for over an hour. The guy came. The car looks great! App is stuck for over 30 minutes now so I can't get on to tip him. I tried to go the website and it told me to download the app. The website is super slow too. Great idea. Execution is awful.
Epic fail on my first time out. I scheduled a wash for 9am did not get accepted. Then I received a text message saying that I will receive a email with a promo code for the inconvenience. No email. Then to top it off it would not allow me to reschedule another appointment and the Welcome promo was taken away from me. All this time wasted I could have had it done my self. Please delete my account because it will not allow you to do that either. Wish it was better but not.
This has been the worst experience. I have tried to use this app numerous times. One time, I ACTUALLY had my car washed and the quality was not worth the price. Either nobody is available, or it gets canceled, or it gets rescheduled. Do better!
I love, love, love this service! I needed a car wash solution and was tried of wasting time at the local wash places...I happened upon this service and thought why not try it? I have used the twice and had 3 cars washed each time. Both times the washers did an excellent job and were very professional. It's easy, reasonably priced and you will love it! You can be doing what you want at work or home while your car is all cleaned up! Shout out to Abacuc #600 cause he definitely deserves it, highly r
making my car which I had not cleaned in over a year to look brand new - not exaggerating), was incredible nice and super professional. 139. this is the best workout app I’ve ever found really gave me an amazing first time experience here and will ensure I am a repeating customer. If you're on the fence, DEFINITELY try this out! Well worth it
Does not have my car listed, I have a Rivian, new truck, and it's not listed. So I cannot move past the first page and I can't get a wash scheduled. It won't let me go passed the second screen because I have to select a model but mine isn't listed. And there is no "other"option for me to type in my own vehicle. I've already filled out the form to get my car added but I still cannot schedule a wash.