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Moj Vip

Download the free Moj Vip application to quickly and easily manage your Vip or Vipme account from your mobile device.
Data traffic when using the Moj Vip app is free of charge if you use the Vipnet data network.You can access your information directly via the Vipnet data network (auto login) or use your user name and password when connected via a WiFi network.The current version of the Moj Vip app supports the following options:Private postpaid subscribers:
• Checking your current spending, free minutes, SMS and MB status or any other free/paid unit.
• Overview of the last 6 bills and access to bills in PDF format, including payment data as well as 2D bar code.
• Overview of line user information.
• Changing the status of different types of packages, national and roaming options.
• Refilling Vipme user accounts.Vipme users:
• Checking your account balance and voucher expiration date
• Free minutes and MB counters for the Non Stop and Zakon! tariff models.
• Refilling your Vipme accounts.
• Overview of the actual tariff model and options for changing your tariff model.
• Registering for the Vipme&više loyalty programme and overview of benefits.
• Requesting SOS credit or reviving your account.
• Changing the status of different types of packages and options.Menu elements and lists of available services differ based on the group and type of tariff model.Please bear in mind:
• The app can only be used by Vipnet users.
• By downloading and using the app you accept the Moj Vip mobile application’s Terms & Conditions.
• When downloading the app from the store, data traffic is charged according to the fees of the data tariff model if using the Vipnet data network.
• The service is not primarily intended for business users with Master rights, although they can use it too, mostly at the level of the user number of the business line they are using.
• The app allows you to connect via WiFi network access points.
• The new version stores access information for accessing the service via a WiFi network (“Zapamti me”) Activation of the "Zapamti me" option is done at the user's own risk. In the events of device theft, loss, change of ownership or permanent non-use, every user is required to change the access password or turn the "Zapamti me" access information option off or restore the device to its default factory settings (reset the device).
• Data traffic when using the service abroad (roaming) is charged according to the currently valid price list in the tariff model for data traffic abroad.
• The app uses your location only for positioning in relation to sales points.

Category : Communication

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Reviews (29)

Ved. Z. Dec 17, 2021     

Just installed this to say A1 is the worst internet provider, worst service, worst customer support, worst technical support, worst equipment. Their routers stop working after few months then you have to wait for days for them to even show up, install same router model that will break in month or two.

Mas. S. Jan 21, 2022     

Bad app,this is second time this happened to me, so I had 23kn on my account and my monthly (bon) expired and they charged me 23kn for mobile data without letting me know. Highly unethical. I do not recommend using A1/vip to anyone.

Mar. F. Sep 27, 2019     

it's what you'd expecpt from a high budget ISP provider app. All boxes checked. Well optimized for what it was designd to do. Shop is responsive and ISP optionals are processed pretty much; in real time. Digital technical assistent seems forced, it's basic FAQ shoved into the app. Less informatically litterate ppl will find no help using this feature. Not necessary. Better solution would be "ticket creation" system.

Iv. S. Apr 8, 2021     

Worst app on the Google app store. Slow, using way too much internet for basic operations, and if you try update it, app choose to forget everything like you uninstall it. Update: still the same, after update you only get message that something is wrong. Great job again :)

Bra. B. May 19, 2022     

I could not open the application using Wi-Fi, so it is impossible to reach my a1 from abroad. So I give up using it totally disappointed.

Nik. R. Mar 17, 2020     

I can no longer log in with fingerprint, nor is there an option to reset password if you have services other than mobile with A1. Completely locked out. Would rate -1 if possible.

Mar. S. Dec 5, 2021     

Doesn't work on my Android 11. It says: There is a problem with authentication. An then it says: There is an error. That's it. Can't login at all... Edit: I managed to login with my username and password :)

Der. Dec 22, 2021     

Works fine, bit hard to navigate sometimes.

AD. L. Feb 15, 2021     

I contacted the A1 support 2/2/21 and was told that I needed to attend the point of sale at Center one Split to reconnect a fixed landline with a view to have ADSL as I contracted the WiFi service in shop in 2019. Cannot be done on the phone nor online. I had to take a boat trip from Brac especially. The female agent told me that she will get someone to call me, and refused to give her name. It is 15/2/21 and still no resolve nor contact. Very unhelpful. So let down as they were OK before.

Tom. M. Apr 6, 2021     

It was working just fine until the latest update... it says 2 days ago... and now I can not login with a fingerprint. With other login options it says I'm already registered and I don't remember using any other kind of registration except biometric (no username, no password,...)

Dav. J. Jul 1, 2021     

The worst option for turists! You pay 80kn for 7 days for unlimited internet, and you can't extend more days after that. Even when A1 Network is sending commercial SMSs to extend one day for 15kn, you can't do that. You can just throw your SIM card to trash and buy a new one for 80kn. Personally, the worst mobile network experience ever!

Lip. Apr 15, 2021     

After registering i tried to access it the next day and it asked me to enter the credentials again. When i do it just gives an error message, tried everything but still doesn't work.

Vin. G. Jul 2, 2021     

In general works like those apps in Africa. To many unnecessary information and those important are not there. When you r complaining they always said we r working hard...hehehe. Apart many other things they started to increase much price. Example weekend option was 15kn and they've seen people are using and immediately brought price to 20kn - I am speechless.

Ved. M. Jan 1, 2019     

A bit slow startup, even on powerhouse (Xiaomi Pocophone F1, Snapdragon 845 with 6 Gigs of RAM). Cool part is fingerprint authentication, and a vast number of options regarding your account. Overall, pretty good application.

Dan. D. Dec 11, 2020     

Low quality app, very buggy. Unable to pay my utilities from it, for last 2 weeks. Obviously rushed and not quality checked.

AR. C. May 29, 2021     

This application there is no option to translate into english for other nationality users. we cannot understand at all and it is very difficult to access since we dont speak croatian.

Ali. M. Sep 7, 2021     

doesn't work for my anymore,I used to use it in school and now it won't log me in I tried to change the password,restart my phone or reinstall the app and nothing Please fix it

Ade. M. Apr 9, 2021     

Since update can not login. Username and password work on website. Uninstalled and installed again. Problem not solved.

Dra. B. Oct 20, 2018     

Very well built application. Could add payment via PayPal and deliver some more info on upcoming offerings and phones also.

Dra. J. Jul 5, 2020     

Many times not working at all, plus landing page is not working, others do etc... Overall is ok but could function way much better

Iva. G. Jul 4, 2021     

Good interface but only basic informations and functionalities available.

Kri. C. Oct 10, 2018     

I think that the app has to many difficulties accepting the fact that i payed my bill and it takes to long for it to change the status

Tom. M. Jul 29, 2019     

Partially works, can't see my office box subscription and used data. It would be ok if this is 2013...☺

Bog. T. Jul 26, 2019     

Horrible service, useless, access to internet practically doesn't work. will cancel the subscription.

Fra. B. Jun 28, 2020     

Disappointed, my accounts are missing, fingerprint log-in is problematic, liked the old version better

Gor. Dec 2, 2021     

Can not login with valid user name and password

Ved. Č. Feb 23, 2021     

Since a few weeks ago I can't login at all. Yes, I reinstalled. And I can log on the website just fine.

Igo. K. Oct 8, 2019     

Doesn't work all the time, crashes too often..

Boj. P. Jan 9, 2021     

Roaming data usage refresh rate is low. SMS limit warning arrives before app shows it.