Category : Health & Fitness
After set up is complete, I try to change the face design and it keeps saying, "this function is not supported". Since when? I was able to change it before. Also, I have the feature turned OFF to light up when I turn my wrist, but it still lights up, and the light up wakes me up. I like the fitness tracker, but please fix these bug issues. What's the point otherwise in having it?
MorePro's sleek, lightweight fitness/health tracker works together with this comprehensive app to give a more complete image of your health & fitness. Both bracelet & app are surprisingly user-friendly. The slim & futuristic-tech style make it unobtrusive & versatile. Simple 1-button design is brilliant, even grandma would have no problem operating device or app. Sensors seem reliable & accurate, & price is excellent value.
When I open the app that's the only time it runs pairs. When i close it, my wrist band always shows its no longer paired and it registers "0" all day. The line is through it so i can see all day its not paired. When I open the app only then does it show the line gone and its paired again. Shouldn't this be paired all day ? Help!
It doesn't sync from the watch to the app very well and it doesn't keep your data. It'll count the steps but doesn't keep the heart rate, the EEG, sometimes it'll keep the sleep record.
Losing its charm No longer holds connection even though it was great at first. Being millimeters apart doesn't help. Now I can't change face styles anymore! The watch is still OK but this app is no longer acceptable.
with last update there is improvement but still needs more work. At least now if I don't have the data on app, I Cancel pairing (on app) and pair again and the sync are done, or in the case is not working I do the same but I close the Bluetooth and re-enable before pairing again. It happens basically after recharging the watch. Between charge seems to works correctly.
Only works sometimes, watch data and app don't sync. My second watch works better and charges faster and lasts longer, but sometimes it gets into timer mode and i can't get out?
impossible to use. it doesnt pair to the phone. i want something that i can connect with 3 times a week and this app fails. terrible app. i had high hopes as morepro makes their own hardware, but this aint it. ive restared my phone, the watch, left it alone for an hour and it continues to show loading, but never loaded. please fix the app!!! i might need to return my device if these never pair.
Constantly disconnects from Bluetooth. Now when I try to reconnect it my phone is unable to and the app completely freezes! Very disappointed.
Poor experience. Pairing with Samsung note 20 is so difficult. Now, it has stopped showing any watch faces. Uninstalling and reinstalling does not help as restarting the phone and charging the watch.
Rip off don't buy!! Failure to pair even though my phone on Bluetooth sees the device and will allow to pair but not connect says to use app... I've got the app.. when I try to pair in the app the app see the device and I hit pair and look at the device and it shows the phone Icon on the device with a check mark but then fails to connect every time!!! Clearly both device recognize one another but it won't connect so I can us it!
Needs a new app. I have a morepro 19 and my wife does also. We both have the same problem. Keeps unpairing, app Keeps shutting off. Needs to be fixed or we want a refund. Just got them a few days ago.
App locks up and has to close a lot, won't sync data with watch very readily.
Request too much unnecessary information such as phone, contacts, camera and sms. I'll update my review based on it's functionality shortly
After some excellent help from Rachel, I am liking the app. Too bad I don't like the watch as much. Charging is awful.
I installed a new version 5 3.2 as it was advised after I complaint about usability to synchronize app and V19. I managed to synchronize the device with the new app only once, today I'm trying it for the second time with no results. Ten minutes the app is running but doesn't shows any data. Waist of time.
Latest version doesn't connect as fast as previous version. Sometimes takes a reboot if the killing the process doesn't work. Suggestion - maybe have a debug mode or something so we can send you all a log so you can fix the connection issues.
This watch and APP are junk. The only thing the watch does well is time. None of the features transfer data to the app, so any information collected is not unable. I have tried every setting, deleted and reloaded the app, and nothing helps.
I have found everything is fairly accurate (particularly BP), other than the sleep function. It is important to make sure you set up your profile and skin tone accurately. However, there is no way the sleep data or function (such as when it doesn't register the full amount or duration) or initiate it manually. Worse still, the scientific sleep option is no longer available in the switch setting menu on the app! If they fix that, I'd gladly give it 5 stars and buy more for my family.