Category : Finance
Stopped working since Android Update, no support. Samsung updated S9+ to Android 10. Since then app cannot use RabbitPay / RabbitSIM. NFC is working correctly but app says device is not compatible with mPay. Support stonewalled any inquiries.
Terrible. Force the user to register with long form filling and it just failed and restarted. No way I'm going to refill that anytime soon.
Rabbit menu failed. On my Samsung Note FE, after update to Android P. I couldn't use Rabbit NFC anymore. There's still some amount of my deposited money in the wallet. And neither AIS or Rabbit could explained me when and how this will be recovered.
Used this app before. Now they ask to register Thai ID. Foreigner can't register or use it anymore. Now AIS follow other companies who not like foreigner. I use AIS for almost 20 years.
Please QA your app on Android. It's as if you did minimal or no testing for your identification feature. I sat in my office taking my selfie like a lunatic for an hour. Horrible onboarding process. Will NOT use again!!
Downloafed & keyed in OTOP, guided into choosing ur language out of 4-5 picks, only 2 find that it's exclusively 4 Thai ID holders. Total waste of time
everything was working fine but please update android 9 NFC support. i love using rabbit sim but then it stopped with android 9.
Samsung Note 9 ตอนแรกก็ใช้ rabbit sim ได้แต่พอ update Android แล้วกลับใช้ไม่ได้
I am not Thai and I had an account but now cannot log in any more as it requires I enter a Thai ID. What happens with the remaining credit???
Need to fill in phone number and otp every time is too complicated to use.
Option to select nationality is not working. Thai only
Update android 9 แล้ว app อ่านข้อมูล rabbit ไม่ได้
I Cannot register even thou the entered information is perfectly correct.
Only for locals, foreigners can't register
I can not use rabbits sim, after updated software
Unless you are a Thai national, you are S.O.L. So much for the Thai government welcoming Farangs...
Should have biometric authentication instead of using pin to access the app
difficult to register
update android pie แล้วใช้ rabbit ไม่ได้แล้ว
Not a Thai citizen so it's all over red rover
stole my money and close my account .support email address non existent .use to work but now wants u to sign up again and u can't sign up again .how do i get my money back ?
Can you please make it open for foriegn customers. Its only available for thai.
It's great and convenient
Can't login to my 2nd sim card
It is difficult to verify by id card 😕
Why only Thai people strange.
Pretty much the definition of inconvenience. It's not designed for phones with less RAM or camera resolution. The verification process is also TIME-CONSUMING, and does not participate the fact that people get old.