Category : Finance
Another crappy piece of software! Note: I know the CU licenses these apps from providers who prefer to remain hidden. The last crappy company was called "Jack Henry & Assoc". I've been begging them to fire JH&A for years. So I move to FL and they finally do. But now I'm far away and the Mobile Deposit doesn't work! Each time I try to enter the check amount the number field pops up "$0.00" and proceeds to put the numbers I type to he right of that e.g. "$0.001206" which is invalid and turns the field RED. The problem is that even when I edit the field to read "12.06" or "$12.06" it remains RED and I cannot proceed with the transaction. I want someone in authority to tell me that it's more important for a silly field to turn red and fail then for the entire form to return an error *if* the submit button is pressed and the dollar figure is somehow not a proper amount. Some code monkey decided to be cute and cool rather than effective. And for that reason this app geta 1 and only one star. I do hope they fix the bug quickly.
The old app also displayed my available balance, subtracting the pending charges from the account balance to show me how much is actually available. Not seeing that anymore.
I've been with MSCU for many years. The app works well on my cell phone. Msg says it may not be optimized for my Samsung tablet. Online pay is convenient.
This app is amazing. Very modern and fluid, can easily access any information I need. This is so much better than the previous app great job guys!
I really like this app for the credit union. No issues. Able to keep up on all of my accounts thru the app no matter where I am.
Convenience app. Easy to navigate through. Just wish I could make external withdrawal transfers from my other bank account.
It's improved from how it used to be. I'm glad I can now see up to date current balances so it's not a roll of the dice that can overdraw my account.
It is saying I need to do an update to use. But there is no update to be found. Therefore I cannot use this app anymore.
I love this credit union, and I love this app! It makes my life sooooo much easier!!
App is extremely helpful. Never have an issue with access or navigation
Easy and useful access to all my accounts.
app has come a long way! Love that I can now do remote check deposits
Great bank, and super useful app!
Great website...very user friendly, and SO much better than our previous credit union's website!
I love MSCU! Simple as that.
Love the app and the credit union!!!
App is terrible please bring back the old one
Can easily make transfers between bank accounts that are within mutual security credit union.
Love it. User friendly.
Well designed ,easy to use
Love the bank and the app!
Senior can use this app😍😍😍😍😍😍
Easy to use
Easy to use
Finally I Got It.
Love it
Love it
The best!!!
Thanks bud
Not happy that MSCU did not bother to notify customers that they were changing the app and we were being forced to download a new one. Also very unhappy that our ability to make external transfers seems to have been taken away. "If it ain't broke, break it!"