MTB Smart Banking

I think it is a very good app.Very few bank services are as good as MTB. They work to upgrade there apps sincerely.The app can be more upgraded.I love this app like: addition of profile picture! ❤😍👌

Many thanks for this major update. Other transfer options were much needed. However, there is a bug I think in this update, it's showing no credit card available. Please solve ASAP. Update on 08 Nov '20: The current version is just awesome at the first look. Thanks a lot. However, one problem I found is that, the details are not showing in the transaction details, which is very important and in earlier version it was showing.

Login page keeps loading for hours and nothing happens. Tried to reinstall the app. Still not working. Please fix this asap

Since waiting last 10 mins, the OTP has not been sent yet. They need to more focus on their technical issues in app.

*Updates* Happy with the services. Thanks again for the quick response 👍. Worst experience ever! For the last few weeks, tried several times to activate my account but "cannot be proceeded right now" error showing up everytime. Called several times to contact with helpline, but they told me it is temporary and would be solved by now. But, the problem still persist.

I can't add my credit or debit card in this app.when i trying to add my credit or debit cars,otp not generate in my or email.what’s the problem with this function?

I am not happy using this apps, it looks very poor apps. I cannot see debit and credit transaction. Not showing transaction details i.e. from where purchase occurred, we can't se also rewards points, also not available supplementary cards limits, etc. I am also using other banks apps there I can see all the mentioned information. Hope admin will take it and update the apps accordingly and we can see all the nessary information of accounts or credit cards. Thanks

It was a good app, but last few days it is not loading all services properly, continuously showing error. Not loading my credit card information at all. Finally internet banking operation comes as necessary to use such features. Please fix the bugs. Edit after developer's comment: No improvement at all, still unable to load credit card information.

It doesn't work for "MFS Transfer" adding number. It says, "You are not permitted for doing transaction.

Overall Apps functionality is quite good, but there are some severe issues, I was unable to transfer fund to other bank through Apps as well as couldn't find the bKash payment option where as some fourth generation banks incorporated this option already into their apps, got some problem with mobile recharge option as well, please fix those things for better client satisfaction.... Thank you

>> *New: Feature Request and Issue* The app needs a mobile recharge feature using credit card. That will be very useful to everyone. The app has many features but I noticed that when accessing card details, it takes long time to get the info, this also happens on web. >> *Previously * Big thank you for new interface. Looks great 👍

The worst performing apps in the banking sector. I paid my credit card bill as 24.06.2021 but it shows I paid on 27.06.2021. At this moment I do not find my card in the apps. If I wish to add than it shows already registered. . I have spoken with call centre several times. As per their suggestions I have uninstalled and than installed the apps several times but no improvement was observed.

Using experience is good so far. Easy to use. But still many more things to imporve.

User friendly and full of useful features!!

Was happy to see so many integration! But, app is saying update is available. And even after updating, it shows the same message and keep crushingm sad experience! You can do much betteer with App. Please focus on that and solve the issues. I would like to give you better number, but you clearly don't deserve it now

After installing app, when I went to register, I was not able to do it. I inserted my account number, debit card number & then one time OTP. After that when I fill up all the necessary box including my email, user id, password it wont simply proceed to next page when i pressed ok. There is a failed sign beside my mobile number. The number is correct, I have been using this number for mobile banking with this account from the beginning. Kindly help me on this issue please. Why can't I register?

User friendly along with all advanced option.

Need finger print login in this app. Please take initiative, also try to add balance transfer to others mfs like rocket,nagad etc. Another thing is, there are no option to delete or edit beneficiary info in fund transfer section. I have put wrong account number first time for fund transfer, but now i cant edit it nor i can't add it again with same info!! Please fix it.

Totally useless. Many option are not working while clicking automatic log out occurs. This app is only made for see the balance otherwise it is useless. Try to improve your app. Otherwise you will lose your reputation.

You app is too slow to update the credit card information.

This app is good but with minimal basic services. Would be better if you can implement different service request (positive pay instruction, cheque book request, card block, airport meet & greet, mobile/email address change, foreign part enable/disable etc) through your app.

UI is not polished like others. Some useful options like offers section shows nothing but blank page though offers & promotions available on web page. A bank like MTB should have a better & polished app.

My supp card was added previously on the app. Now it's gone after the last update! Also the app is not allowing me to add my card. Therefore I can't see the transection details of my supp card. This app was very good previously. Now it's becoming full of bugs! Please see to it. Thanks

I must say very good UI/UX. as usual some problem exist after the new update. i can't be able to pay my credit card bill from my regular account. it will be great if you can hire a tester before launching the new updates. of test again and again from the test server before launching. for better ui/ux one star increased.

My complain is "I couldn't use your Apps "MTB SMART BANKING" after updating on 01 Jun 2020. It's showing "This device is rooted. You can't use this app" when I am trying to Login" Your reply is "Version 3.0.0 not supporting ROOTED device. Please UNROOT your device" How can I UNROOT my device? My device is 'Samsung Galaxy Note 9', brought from Abroad. Please Help.

Compare to other bank apps MTB apps is bogus. The worst I have ever used

Frequently after log in, I don’t find my credit card information and it says to add credit card again and again. It also takes long time to fetch account information which becomes annoying sometimes.

Mtb online banking is competing with other Banks. So far, Happy with their service, Online banking is more or less smooth. App User interface can be a little bit more user friendly, But good what it has now.