Category : Lifestyle
The app is good and so is the chat feature. The assistance provided is prompt and if needed their agents don't hesitate to give a callback to you to clear your doubts and reassure you, in case of escalation they make sure they take care of your case well. What ruins it for the application is the stores they've tied up with. Some stores offer experiences par excellence such as Ghawali but my consultation at Faces was really terrible, not that it was the fault of the Muse app, but it was bad!
A bad experience. The app does not allow to earn points when you use part of your points for purchase. I paid mostly through credit card (almost AED 1000) but used just 12 AED worth of points but never earned any points on my transaction which is absurd and totally negates the point of the app.
Great most of the Luxury Brands under one roof, explored a bit and find a good app as well the loyalty program. Please add the option to use our image in the profile section. Update the telephone numbers as when trying to call there is no number found.
Tried to sign up several times and it shows me email already exists!!!
An app that makes your dreams come true 💗
Tried to sign up with 3 different emails and it tells me that they already exist
Went to live chat for assistance they were prompt helpful and very efficient... thank you Muse 😊
One of the best loyalty programs that had experience. Thank u MUSE .
Keeps saying the code I enter is invalid. WASTE OF TIME!
Amazing loyalty program that promotes guest experience.
Loyalty program unlike you have never experience before.
they guide you to different events and give you zero points. hahaha 😂
Easy to use app
I hope i can win the prize
Love this App.
Outstanding
Very bad experience. All the time needs updating