Category : Finance
Was working with an agent last year (Harvey) who at first was extremely awesome, helpful and responsive. Then nothing. It's not like we didn't try contacting him. We called, emailed & left tons of messages but got nothing in return. We even tried contacting his supervisor. Nothing with him, either. We also knew we were eligible for mortgage approval because once we gave up on them we went somewhere else & immediately was approved and closed on a house less than 6 months later.
Great customer service from my agent alot of help and general concern for any issues during app process and checks i by phone or text to let you know ges there every step of the way I would give my approval for anyone wanting honest results in a timely manner stand behind their name and products.
An updated learning experience. Very intelligent and also helpful personnel.
Tried to set up my mortgage payments and was unable to connect. Unfriendly app
Easy to use compared to other similar sites, useful features, enjoyable experience .
Made my home buying easy. Realtor was like wow...we need to use them more. Shelly worked with me quick and easy. Soon enough I'll be in my house. Thanks for all the help
Great service, good follow up and communication! Knowledgeable, Good product!
Mutual of Omaha is a fine old company, but I wish I could react with a local branch here in Maryland, it is hard to have to deal with anyone or any company in California when everything I need to fax or call is not local.
Love the app! Ryan is amazing in hand holding us through the process!!
Good app, too many messages and calls.
I happenef to get a rookie agent to re finance 2 rentals... office based in the Chicago area and he gave me some pretty bad financial advice that do not work out for me .. He ended up costing me $1500 for 2 appraisals ... when I REPEATEDLY insisted that he only try one property at a time ... that way I don't lose double ... but from his misguided advice instead of losing $750 I lost $1500 -- genius...
Brian has been amazing very helpful thought the hold process.
Great tool for me as an LO, but more importantly for my clients!
Up front and easy to work with
Very respectful and pleasant to talk with 😁!!!!!!! I would refer family and friends💖.............
Super easy to use.
I was lied to and scammed by these people and I was very displeased because they told me on the phone that I would have doubled my insurance within two years!!
Exactly what any consumer needs to discover on their own. Solid
This is amazing! A very fast way to get pre-approved
Liars! Took my appraisal fee and didn't hear from them again.
Want way to much $$$ to close...
Very easy to use!
Easy to follow
Had to fire them due to constant excuses
Very easy to use.
Worst experience ever with a real estate company.
Is there seriously no app to manage your mortgage?
Not easy to us the first time
Everything went smothly!
The instruction for the user is so confusing. As soon as the person or in the number, the verification should be in the same page and not text back or authenticate it by voice since you can record the conversation by voice in The less the customer good from one screen to the next when you authenticate the caller, the better or 2. The agent should be around asap to help the customer. Customer lose patience going from one screen to the next. Your screen should be user friendly to avoid customer fr