Category : Maps & Navigation
Disappointing that proactive alert notifications are not displayed on the phone for breaches of speed limit, geofence or even low battery alerts, only messages are created within the app which means you have to regularly check the app to see any issues. Also, managing the messages is poor as individual messages have to be marked as read which is a slow and time consuming exercise - surely you could add swipe options as seen in most email apps to either delete or mark messages as read?
The app is a load of trash. There are multiple spelling mistakes all over the place and they store your password as PLAINTEXT as they send it to you via SMS if you ever forget it. The forget password function is also semi broken when attempting to reset your password. My car has been on the back of multiple recovery trucks whilst locked and the ignition off, however I have not once received an alert for this. I would recommend you look elsewhere if you are interested in this car tracker.
Overall pretty convenient, except for the pass code login. I find that the UX for the passcode feels tacked on. The passcode doesn't automatically bring up and dismiss the number pad, so I have to go through extra key presses that aren't necessary.
Although the App let's you know where your vehicle is there is a fundamental flaw. If the vehicle is moved without your permission the App doesn't notify you....theres no text alert informing you the vehicle is being stolen and any 'In App' notification isn't instantaneous so by the time you realise the vehicle has been moved its too late to try stopping it. This needs instant text alerts to make it worthwhile.
After update, no longer remember sign in details. For a Good Apps, even though APPS is updated, our login information still remain within the Apps. for this APP, every time update, it clears all the login info and user need to Key in again. It is totally Apps issue. Nothing to do whether user remember password or not. Your reply of review reflects that you push the bad design issue to user. I decide to change to one star.
The app used to be of limited use but now that I no longer receive notifications when my car leaves a geofence, it's a compete waste of money. I feel like I've been ripped off, there's no way this is worth nearly £200 a year.
Only does inApp messages and notifications ...which is a real downside. Used in conjunction with Vodafone S7 tracker. Vodafone customer support is dreadful and they are unhelpful ... don't use.
Used to be a good app, now useless. Always forgetting username and password. Also takes forever to look at items. Currently trying to change my password and its taking years to save, been hanging on for 5 mins on app......
Though it's help to locate the vehicle, it takes 2 or 3vtries to actually get the correct information. Connecting to server should be hasten.
It works fine, but lately it doesn't send anymore notifications when crossing geofence or speed limit even though push notifications are On and app has full access to the phone
Amazing app and easy to use. Just needs a better way of notification I.E sound alerts rather tan just a pop up icon.
App has not developed in the years I have had the system . It's dated ,slow and very average and spoils what is a good product . Please make the app better
App failed to give access to data beyond current month. VF still not sorted it. Months later, still not sorted. Will not use VF in my next vehicle due later this year. Very poor.
Terrible app for a so called premium product.. No push alerts and advised by cust service that it could be 3 days before issue is looked at!! Appalling service at a premium price!!!
It's fine, never had a problem but would be better still if activating geo fence would knock out the ECU or restrict revs to say 1000rpm or activate a limp mode.
no notice is sent if car is moved or stolen. using android version if you setip geo fence there is no notice given on phone outside app. love it but needs sorting
Easy to use. Lots of useful features if you want them. Customer service staff friendly and helpful.
So easy to navigate and convenient. Excellent security.
Very user friendly. Great support after a number of false alarms during servicing.
Push notifications don't work, you must be in the app and on the relevant vehicle to see if anything has happened. I.e. leaving geofence. App is slow and useability middling. Some elements are awkward to select (marking notifications as read). Layout is fair. Vehicle journeys are not available until completed, sometimes with a delay. Overall not useful for it's intended purpose (event of theft). The app does not provide real time notifications.