My Laundry

Have to uninstall, reinstall, relink phone or else the app hangs on the loading screen every single time I try to use it. Pixel 5.

The service done by the laundry staff at Rice is good for the most part, but this app is very frustrating, virtually eliminating the peace of mind that this service is supposed to give you. Every time I do a drop off request and my laundry bag is picked up, the app suddenly does "Something's Wrong, Try Again Later", every single time. Which means that every time I want to do a drop off request, I need to uninstall the app, then reinstall, then log in again. If this continues I won't renew.

I had a problem where every time I select the dorm I live in, the app would crash, but I was able to get in touch with a service rep and they were very helpful in getting my account to work properly. The app functions normally now and I haven't had any other problems with it

The service itself is good but the app is horrible. Sometimes I can't sign in. Often times I am unable to schedule a pickup which is the most frustrating since then I can't do my laundry at all. Whenever you open the app it says "Life, not laundry" well I can't do my laundry and it's definitely effecting my life.

The service itself is great, but this app is awful, as I constantly need to uninstall and reinstall it in order to get it to work.

If your app crashes when you select a residence hall, send them an email at the email address listed for them on the play store, and they'll fix your account very quickly.

Horrible. It crashes all the time.

The app crashes every time I try to open it.

Just do your own laundry. Less of a hassle than this app.

i have to download and redownload to open again every single time

says there is a problem whenever i try to open it. please fix

I really love this redesign of the old app. The user interface is clean and intuitive. It's really nice to know the real time status of my laundry order and the laundry service itself is top notch!