Category : Business
In general water works and their website issues are horrendous. I wish we didn't have to work with them at all, I am so tired of dealing with double charges, auto pay cancellations, website changes, re registrations and everything else. If I never heard the name waterworks again I'd be pretty happy about it.
Easy to use
The app can not check its own password rule !? Basically, it's impossible to register from the app.
I love that I can check my bill finally without having to call and enter my 11million-number account number! Yay! This helps alot.
Easy to work, I had no problems
I have been unable to get app to work for at least month. I called but said no issues and no one to help. uninstalled, reinstalled, tried everything but says services unavailable. can't get help with app but no hesitation to charge minimum 10.00 late fee which can be easily more than 10% and possibly close to 20% depending on household.