• My OSHC Assistant 1
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My OSHC Assistant

The Allianz Global Assistance My OSHC Assistant App provides students studying abroad in Australia, who have Overseas Student Health Cover (OSHC) with Allianz Global Assistance, access to a number of member services from the convenience of your phone.
Features include:• Submit claims quickly and easily• Access your membership card, with your policy details any time• Find a doctor near you• Access and update your membership details• Translate medical terms• Local emergency numbers

Key features include:

1. Submit your claims quickly and easily anytime, anywhereNo matter where you are, you can login to the My OSHC Assistant app to take photos of receipts or invoices and upload them to submit a claim.

2. Access to your Membership Card anytimeThere’s no need to always carry your OSHC card with you when you can access it straight from the My OSHC Assistant app. Use it anytime you visit a participating health specialist so we know you’ve been there.

3. Find a hospitalFind hospitals near to you on a map with this GPS enabled feature. Integrates with Google Maps app to give you “Turn-by-turn” directions. Alternatively, search for a hospital in another destination.

4. Emergency contact numbers All the contacts and support you’ll need in one place. Whether it’s an emergency or you just have a general query, find the number you need to call in the app.

5. Range of health assistance tools Find local equivalents of brand named drugs and translate common ailments into one of 17 languages.

6. Added simplicity and securityFor fast and easy access, you can login with an easy to remember 5 digit PIN code. Any claims information entered will be preserved until submitted. All personal data is secured via encryption, plus most features are available even when you’re offline.

Category : Health & Fitness

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Reviews (29)

Rac. J. Nov 5, 2019     

I'm entering the correct credentials but can still not log in to my account. Ended up downloading and uninstalling it multiple times with a hope that maybe the bugs have been fixed. But the app is just useless and I've seen many users with the same issue and the company/ developer has still not taken any steps to fix this problem.

Zho. W. Jan 21, 2019     

Camera not properly functioning. Saw the same problem in the comments by many other people, surprised they still have not fix it. I tried reinstalling, again, camera not working. Maybe their programer did this on purpose to create extra difficulty for making a claim, thus statistically reducing the number of claim to increase their prifit. It's just a guess though.

jab. s. Aug 24, 2019     

This application is totally useless and to my amazement the developers dont care if it works or not. Looking at the reviews, i think everyone has the same issue and cant login using correct credentials.

San. T. Oct 31, 2020     

I have been trying to log into my account for so long, I entered all correct information. But the app says my emails address is wrong, my password is wrong and even after entering the correct policy no which is On My health card the app says my policy number is invalid. This is not helping us to get out work done easily.

Ari. A. S. Apr 2, 2019     

Practically useless. Can't use the app as it refuses to accept my login info. I can login with chrome browser and firefox from my PC and galaxy S8+ but cannot login via the app installed on the same android device!!! Please fix.

akr. k. Jun 23, 2020     

I have been trying to log in with my correct details in the application since long time now But it have always kept saying the details I entered are wrong tho I have changed them and tried to login again it says the same . Please fix it and let me get access to my account. Thanks

Che. Z. May 5, 2019     

the cemara just does not work!!!! it's useless and time wasting when you submitted the claim on this app and then you received emails asking you to provide the copy of invoices again because the photo is too vague.

Lyi. C. P. Nov 19, 2021     

I never leave reviews but I have to. It says it will be on maintenance for a week, not sure why it takes so long but alright. Then it says it will be updated by Monday the 16th at 11am. It is now Friday the 19th at 12pm. No updates, no one will help, app still says it will be updated by the 16th at 11am.

Nha. L. V. Feb 1, 2020     

When you take a picture, the app forces you to use its atrocious camera software thats very blurry and you can't really tell how your picture will look because it is "squeezed".

Roo. S. Sep 18, 2020     

Worse then you think I have tried to log in with my correct details also have changed my password again n again that if any case am putting wrong password but nothing happened good... Really fed up useless app.. don't think they gonna fix it... Poor users 😓

NGO. l. Jun 26, 2019     

This app is extremely non-user friendly, it has the worest UI System I ever used in my life. It is clear that this insurency company do not care about there customers. Makes me wonder how and why OSHC Linked with few Uni.

A. G. u. Jan 17, 2019     

can it just show one side of the card? so it's easier to read. The medical receptionist is requesting (begging) this of me so I've mentioned it here, other than that I've had no other issues with the app

Pra. D. Jan 29, 2020     

Excellent app while i was a student. OHSC should have an add-on for OVHC as well to continue service or creat an app for it separately.

Tei. T. May 9, 2019     

good informations provided in the app. the only issue i have is regarding uploading pictures to submit claims. not a very good method of uploading pictures

Rey. A. Aug 26, 2019     

Keeps telling me that the email address is already in use. Uninstalled the whole app, didn't want to waste my time anymore.

Nit. M. Dec 16, 2019     

The process of submitting a claim is very easy. But it doesn't have the capacity to upload a pdf receipt. We always need to take a photo of the receipt.

Ana. M. V. G. Dec 3, 2018     

It does not work at all. I can't login. I already reset my password from my laptop but I have tried to use this app and it does not work at all.

Nab. K. Jul 10, 2019     

Useless. Can't log in, takes ages or doesnt even send verification code. I can log in via browser but can't log in via this app

Md. M. H. Jun 29, 2019     

Disappointed... When i want to use the camera for uploading my documents... Very poorly focused and the documents were blurred.Any solution?

gan. q. Jul 30, 2020     

I can't log in to the App even though i can log in via the website using the same email and password. Please fix this

Isa. N. Oct 18, 2020     

Unable to log into the app although my login information is correct. I am however able to use the same login information to login on the website.

Rom. I. Nov 12, 2019     

Cannot login into my account. The same login credentials using on the web works just fine.

Tha. L. N. May 10, 2019     

it never let me login, keep saying my email or password is incorrect while I can still log in in web browser.

Ted. E. F. Mar 6, 2019     

Still can't login using email. The app was last updated in 2017. How can you not make this work?

Nic. C. Y. T. May 26, 2020     

Can't even log in! I need an E-card for emergency use, but I try many times log in but I stuck in the pin code page. They said I'm not authorised?? How can I?

JiR. Y. Dec 31, 2018     

I can not log in to my account even though I check the email address and password, I can log in on the Internet but just cannot log in on this app.

Mar. T. Aug 1, 2019     

this app is absolutely useless. It won't let me login using my CORRECT credentials.

Sai. S. Mar 7, 2020     

Worst app, doesn't log in even after entering the correct details.

Sal. A. Apr 18, 2019     

Really unusefull app. No clear photos when submitting claims through the app