My Q Club Card

It's not even worth a 1 but a 0 isn't available. I was a silver card holder now it says I'm a bronze. All my points I've earned should have been into gold a long time ago. The numbers never moved. I spend alot of money there all the time. Used to be able to get a copy of gains and losses to from the app for tax purposes and can't find it on there anymore. Come on get it togethor it's really inconvenient! The other app worked alot better until you switched to this one!

Worst app ever. Not sure if things went bad when I joined beta, but never got all the bells and whistles to load.Then, when I Uninstalled and reinstalled because of all the problems, I lost ALL my tier level points at Downstream. Had to start over just as I turned bronze😝. The casino said I hadn't been there in too long even though I used to be there all the time. Kinda don't like playing without my Freeplay to start out with ...Uh, no proof of all my comps now either?

Worked fine for about a month,then started saying technical difficulties for the last couple of months. I uninstalled, forgot password, and now it will not send my password. Tried to sign up again, now account is locked,said seek assistance, but where do I seek ? Like others have said it's a useless app. You would think they could afford to hire a IT person to fix such a simple little app.

Can't login or create account because apparently my account is locked. I've never even used this app, so that's weird. Then they do not explain who or how to obtain tech support.

Would like to know what's coming. Doesn't seem like anyone is adding content to the app, ie promotions and messaging. Older app used to tell you where your points were earned, this app just gives you a total of your points.

Downloaded app, and it wont open. Trouble loading data try again later message. Tried an hour later, and received same message. Doesn't work!

What's the point?! It doesn't tell you what free play you have or any comps like hotel stays or food. Nor does it mention any upcoming concerts or promotions. Can't see a reason to have it.

The app doesn't tell me when I have free play, or any extra play money for holidays or things like that. It also doesn't tell me about promotional events. Just tells me how many points I have.

Installed and uninstalled it twice. And it still won't work. A waste of time just like it's downstream casino.

Great when it wants to work. Wish they would add more features such as current standings for slot tournaments and jackpot winnings on which machines. Also popular progressive jackpot amounts for Liberty 7s and Royal Reels

Worked for a week now does not work at all . Problem downloading users data. Forced stop , uninstalled and reinstalled, nothing works......

Hello, I was really excited to learn about the additional promotions and benefits a person can receive if they download the App advertised in Downstream's March Newsletter. Then after looking at it's rating and reading the reviews I noticed that not only have none of the complaints been addressed by Aristocrat but the App has not been updated for 1.5 years! I am a small fish as far as the amount of money I spend at Downstream but they make several billions a year off of people just like myself

This app. Is worthless it will not load. I have tried everthing over the last two weeks !! It will not work

App worked initially, and then stopped loading data. Tried uninstalling and reinstalling bt problem persists.

worst app ever. constantly stops. always gives "stopped working" pop up numerous times every day. junk.

Worked great for awhile, but now it won't open. Says try back later. Haven't been able to open in 3 weeks

Rather crapracular. Hasn't work in weeks. And when it was functional it was glitchy.

Wont even load homepage!!! Used to work great! FIX THE APP!!!

Having trouble loading data. It worked a couple of times but now I'm not able to use it.

I want the other app cuz this app only shows your tier points and points played nothing about seeing your freeplay

Worked for awhile but won't work now says unable to load data

Worked for a little while but won't load data.

App hasn't worked in 3 months always just says cant load

App does not work after download

having problems with loading data

Once this app worked now it's junkyard trash

Pointless. Doesn't give clue one on freeplay balances

If this app will ever work I'll give you a higher rating, but untilll then you get one star guys... sorry ✌️💜

APP WON'T OPEN!! REALLY THE WORST APP EVER!!!

great place to go have fun