My Resident Network
* FOR RESIDENTS OF PROPERTIES THAT USE MY RESIDENT NETWORK SERVICES – CHECK WITH YOUR PROPERTY MANAGER ** The My Resident Network Mobile App (MRN) gives you the ability to view and pay your rent, and any other associated charges like utilities, in a convenient and simple fashion. MRN brings all the functionality of our award winning online resident portal directly to your mobile device. MRN is a cutting edge mobile app that gives you an “anytime, anywhere” approach to viewing and paying your monthly rent and utility charges. Additionally, residents can view important community information, such as leasing office hours, management contact information, and different events that are taking place. Also, residents can submit maintenance requests via the My Property Request feature and get updates via push, text, or email on the status of their most recent request.*
*functionality can vary based on property manager’s discretion. Features include:
• Set up recurring payments (auto pay) for ease and convenience via ACH or Credit Card • Make a onetime payment via ACH or Credit Card • View current and past charges • View a complete payment history • Enroll in paperless billing • Submit maintenance requests via My Property Request • View helpful community information such as leasing office hours, contact information, etc.
Category : Lifestyle
Reviews (27)
We already have an online account with a username and password but it won't let me sign in. I can't even setup another login because the screen will not scroll for me to fill in my information on the forms. I've had better luck not getting mess on my hands using wet cheap toilet paper in a truck stop bathroom than I have had using this app.
This is the most unstable and poorly developed app I have ever used! I have tested it on multiple devices, including 7 smart phones and 3 tablets, all ending with the same horrible results. This company and the developers should be ashamed of themselves for creating and releasing such a monstrosity!
Too many problems to state here. Suffice it to say, you can't do anything useful in this app. You can't scroll, so it doesn't allow you to pay. Sign in is hit or miss. Don't try to let them know about these bugs, they'll just tell you to use the website and they're working on it. I don't think they're working on it.
I have been a loyal Resident of The Reserve At Clearwater Apts, in Clearwater, FL, since 2010. Yet, for the first year, I had to drive to the Leasing Office to pay my rent. I had to call the Leasing Office for a maintenance issue. With this App, the convenience of taking care of all needs from my Android smartphone is mine. Thank you My Resident Network.
Absolute garbage. The amateur dev that wrote this non-functional trash-heap couldn't even get a function as simple as scrolling to work. Poorly built to the point that it is literally not useable.
I am able to install but once I log in, it freezes. Every time. You have at least consistency going for you.
Any attempt at scrolling on my phone was next to impossible. After MANY attempts, i was some how able to type my information(this was after sliding and immediately pushing for the text box). Horrible app.
Doesn't scroll down the page, can't use to do anything useful. Just awful crap written by idiots.
I have no idea how this is even consider as a viable option for paying rent, the app is broken really broken, when I click make a payment wich sometimes pops up, it just sits there and loads and if you try to back out to do something while it is loading it logs you out and all progress is forfeited
Aside from the ridiculous fee to submit a payment, this app is absolutely useless...can't scroll down to enter my payment information.
Save time and use the Web version - the app is useless.
Unable to scroll within the app so it is not usable until it is fixed. Noticed issue after Android 6.0. Currently on 7.0.
Second time paying through site and payment doesn't go through now I have to pay late fees
use to be good to at least look at the amount for that month. Now it doesn't even log in :(
All it does is logged me out every time I log in. Fix your application! How is it you have 110 bad reviews and 6 good reviews and you still haven't fixed your app? What the hell?
To the developer: You need to place your layout in a ...
I had no problems with this app in the past but for the last 3 weeks i am unable to get past the login page
This is the worse app I've ever used. Can't believe the money that this app is involved with and this is the best they can do? Terrible.
Will not sign in after creating an account
Was this app even tested? Please, don't just go with the lowest bidder to develop your app if your dealing with people's dwellings and money.
I can't even log into this app. It's broken. Fix it.
It's useless. You'd think the creators would fix it by now. Guess not...
Oh God it dosnt work good, it is toooooo worst app
Terrible, nothing works
Can anyone explain how to pay rent or any other charges on this app? Thanks!!
Just stays in "signing on"
The app doesn't allow you to scroll through forms, so attempting anything on a phone screen is an exercise in futility. On top of that, signing up (and getting a confirmation) in the app doesn't let you login to the site, and vice versa. As a developer, if I produced and released this level of crap, I'd need a new career. These people should be ashamed.