Category : Finance
App always crashes, never works consistently, every month I have end up putting in all my information. You can't even sign up for stuff like check deposits or anything it's basically a balance inquiry for your phone
I don't know if it just me, but I always have problems with the app locking up. I have to go and uninstall then re-enstall it again and again. It is very frustrating!
Absolute Garbage of an app. Use it to do mobile deposits of my pay and the app will lock me out if I'm not logging in frequent enough. Can't reset your credentials either unless you speak to a live person. Leaving this bank soon as I get home for another.
This bank and its app sucks. The app always makes u retype password.. this bank dont let you get your money, like other banks do.. you have to wait til payday to get your hard earn money. Money they didn't work for.. other banks deposit it after 9pm the day before payday. But not this bank. They charge you twice.
why does the app never seem to work correctly? constantly having to uninstall and reinstall. I call customer service at least once a week and all they tell me is that they are "working" on it.. I'm almost to the point of switching banks.
This app is always crashing! Not really reliable, at all! THB needs to fix it ASAP! How can the bank be trust worthy, if the app doesn't even funtion properly!? 🤔
The app is constantly not working! It doesn't except my password and it created one for me that was strange so I'm going to change banks, this is ridiculous!
App is constantly just going to white screen instead of password. Does it for days, then magically opens again. Times out way too fast.
Easy-to-use I have never had any problems with this app! For those that has had problems with it make sure you have signal.
constantly unable to log on. always setting and resetting username and password. i absolutely hate this system
Won't let you log in, has happened to several people I know who use the same bank and app, we now have to log in online to check our balance
this is the worst banking app ever created. constant problems,password reset, and login delays. this app sucks !
app continues to suck. works 1 week n not the next. always login issues. this app makes me want to switch banks
This has been down for past 3 days at least. I am really frustrated. I want the old app back.
The app never works. Don't waste your time. Never let's you sign in. Always says theres a problem.
Not user friendly. Very very frustrating to use.
App has not opened in 3 days says app stopped??????? I looked no updates
love this app. I got locked out and can't log back in other than that it's great
Won't let me login most of the time. But when it works its fine.
I can never check my account when I need to,always off line or something Wrong.
it wont let me log on. it keeps saying my password is wrong.
It'll change your password and it's hard to find out where you can update your password
Been using since it has been out. Yes it has to update but what app dont.
Bank decides to no longer support this app on a Friday. Bank links back to this app. GG
VERY LAGGY. IVE HAD TO UNINSTALL AND REINSTALL THIS APP MANY TIMES!!! 😡
great bank very nice employes they are always there for you
Deposited money in my account around 4pm, app still doesn't show my deposit in account at 9pm.
The mobile deposit sucks 👎🏿. Yoi may as well go stand in a crowded line on Friday's At least you will have your check deposited or cashed without having to wait 2 hrs for a mobile deposit 🤬
Crashes alot locks me out as well
This app is horrible! It never works for a long period of time. I've downloaded it multiple times and evertime it crashes with no apparent reason, then your password constantly fails. It's supposed to be convenient but going to the ATM to check your balance daily or weekly is ridiculous!