My Verizon For Business
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Category : Business
Reviews (28)
Over the many years I have been with Verizon, it would have been at least 4 stars. Tho recently I had a problem with access to VZ Cloud Tried to contact Verizon Customer Service for help. Ludicrous! Started progression of changes to my account requiring numerous changes to how and ease of access to my VZ account. Trying to weave thru waiting, time commitment and failures in the process has been ridiculous. 5 stars tho to the help of one person Lisa. Cloud access is still screwed up!!!
have had nothing but issues with Verizon so far. starting with the day I opened a new biz account w them. I was in store for more than 4 hrs as their system wouldn't accept new biz clients that day. As part of being a new biz client they force u to accept the app, ONETALK (supposed to be only for 2 months), then, if u haven't used it, they credit the cost for two months. For me it took 3 extra months, 3 extra O.T. charges and another 45 days b4 actually being credited. annoying to say the least
It is frustrating to have to spend countless hours to pay a simple bill through this Businees App. It is the most unfriendly app ever. This is the 4th time this past year that I am experiencing tech difficulties with Bill pay . Now redirecting me to a link that failed as well. ..
the service is extremely slow I loose calls. When people call me calls don't get through so Far have issues every day And I have been with Verizon 1 month. Can't wait to remove the switch, I had Metro PCS before and it was much faster and not this many issues
This is a great application. But there are alot of issues with it as in the coding. The app itself and the automated systems are buggy. Calls are not routed correctly. Verizon's customer service is horrible. Their agents are not well trained. They pass you around due to not knowing how to help. The app does not show notes, that I have seen? So I cannot check and see any info from previous calls/credits. We should be catered to as a consumer, but it seems they want us to cater to them!?
After leaving ATT being in the military I switched to Verizon and never looked back. The audio, Data, signal, coverage, etc is so much better.
The worst app. It tells me pretty much nothing about my account. I would love details about my devices. I want to check prices on trade-ins, adding and deleting devices. When I sign in to the actual website like it requires, it doesn't recognize me as the owner/administrator. Frustrating!
I really enjoy my Verizon for business. I have superior connections in phone, video calls, and overall internet services, less lag, and most definitely less dropped calls. I'm guaranteed the best connection for my business. In the 2 years that I have been using Verizon business I have to say that I have to say that I am most thoroughly impressed.
Switched from Tmobile to a Verizon business account after being with them for almost 20 yrs. It has been a complete nightmare and I'm only in my 3rd month with them. The account stays screwed up there is such a cultural difference in language they don't understand what is going on they feed you complete lies and bs and you have to throughly check your account every month because they seem more like scammers than anything.
verizon provides worthless customer service and will not compensate. As soon as I return home, I'm changing providers.
I canceled Comcast Internet and went with Verizon Internet Thinking that it would be better The router they gave me is unable to get unlimited data For 4 months I received overges and no one tried to help me Every month I went into Verizon physically and they said I must pay my bill before they can help me I was getting charged overges when I thought I was on unlimited data Horrible customer service No one tried to help me I am canceling my Internet router with Verizon
don't ever switch to business account with Verizon. nothing but headaches and hours of phone calls to straighten it out. 7 months still trying . looking for other options
Stay far away from Verizon! Horrible service, horrible customer service, liars and scammers! I switched from T-Mobile to Verizon and I was running back to TMobile after a 40 day nightmare with Verizon.
Great app! This app is a lifesaver and not glitcy like Att and Tmobile. Thanks Verizon
If this app was like the my Verizon app, it would be perfect! That app is very user friendly, very easy to navigate! And you can get everything you need done at that one place. With the business app you have to go to the actual website to view the invoice, so you can divide your bill between different people!
Doesn't work. Only provides biometric and reset sign in. No account details whatsoever.
Too much trouble calling in to speck with representative that suppose to have helped set up auto pay but each time I call there is a problem. the representative never called me back to give me any resolve concerning my issue with the manipulative services that was provided when I changed my personal phone over. Dealing with the business account has been a serious headache.
There is a few limits in this application like not being able to take a proper address There needs to be an override for addresses so proper valid addresses can be put in even if the system does not light them
It takes about 3 times as long to do things with Verizon than it does with similar companies. Not user friendly. Very difficult to do things due to Verizon making multiple hoops to jump through just to sign up an account and pay a bill. Who knows what it will be like when I try to use all the "fEaTuReS" that being a business member comes with. Psh...unreal.
Terrible! Don't waste time and money... This app barely works for phone calls, it drops calls all the time and even when it doesn't it cuts in and out making it hard to hear your customers. My Verizon reception with my regular phone is fine, makes no sense why this wouldn't be. Seems to work better when connected to wifi, which also makes no sense... Texts and missed calls will show up days later, giving me a bad business reputation for not getting back to people promptly...
Worst business app ever. Cannot enroll in auto draft from a business account even though I spent time on the phone with an actual agent confirming that this was set up. Never issued an ebill even though I have signed up multiple times for paperless billing. (Enrollment in both of these supposedly discounts each line $5, so we are denied this discount.) Added bill notification for my phone through this app and never received notification. Just re-enrolled in it again. Thanks for nothing, Verizon.
0 stars!! So frustrating. Just trying to log in to pay my bill and it says I have to update the app first. I try to update the app and it wants me to delete 8 other apps from my phone to make room for the update! Ridiculous. Guess I'll have to pay my bill online and delete this now worthless app.
App isn't great. The setup is atrocious and took hours of tech support on the phone and so many "temporary" pass codes. After downloading the app, more of the same. I guess we'll see after some use. Been a VZW customer for almost 20 years and they've now switched me to a corporate acct. Thought it would be easier. Business owners have businesses to run. We shouldn't have to spend hours setting up a non-user friendly app. Not impressedb whatsoever.
Terrible. Tried to log in 5 times. This happens every time I try to use the app... you give me security questions I've never answered. I end up reseting password every time I try to use it. Chat is terrible. Everything about this app is terrible. And! you still didn't fix the billing error I sent several hours on the phone and in person trying to fix last week! Verizon is a mess.
1st time using since update and it seems simple
Disappointing overall. The app should be used to manage your account, instead it's just another way to try and sell items. The app is hard to use, and when you finally figure out where you want to be the data won't load. Why isn't billing and usage a priority on the front page? The scrolling photos work great, that's about it.
I'm disappointed costomer services work not properly, they didn't fix some problems with my business account during whole month, I was in Verizon office in Philadelphia, I made calls to the customer service, which promised to fix my problems and call back, nothing was done.
The Verizon business app is not user friendly. There are many things that you cannot do in the business app that you can in the regular app. Technically if you used the regular one first you can still log into it and access those features. Sometimes it works sometimes not. Like changing names on lines. Some saved some didnt. Customer services says only the account holder can do it in the app or online. Except not if logged in as business account.