MyBank Belgium
Main functions
• View the balance and history of your current, savings and fixed-term accounts and your DB Investor Account (as well as those accounts for which you have authority).
• Make transfers between your accounts, to your registered payees or to any other Belgian account.
• View your custody account(s) and the list of your positions.
• See all of your assets in aggregate view (for investors).
How does it work? When you log on for the first time, create your profile using your digipass and choose a 6-figure PIN. Then start enjoying the functions on our app. For future log-ins, you only need your PIN to log in completely securely.
Category : Finance
Reviews (28)
Old, malfunctions often, no updates. Even though they claim: "We regularly update the application so we can make it better for you. Get the latest version for all of the available features and improvements." Last updated november 2018. Over 9 months ago... This is edging me to leave the bank completely.
edit: Got update and it works now, so fast reaction and update from db. Too bad for the lack of integrated bancontact feature. Still doesn't work on Pixel, sad to see they are not able to develop functional apps on the cleanest version of Android out there. When can we expect bancontact app integration like all other banks? Details of creditcard transactions should also be available! Edit2: reinstall if you have android 10. Complete lack of communication
Not up to speed compared to apps from peers. No easy app for trading, nor investment oversight. No mobile payments possible. Also no overview of credit card transactions. Can be much better!
The App requires access to some personal area to function. NOT acceptable! KBC and Argenta are working fine without needing any special access. Maybe also consider to get the digipass from the EU and not from China? Not confident when using your app. Have a bad feeling on it.
This app do not work on Android 10 on my pixel 3, it's too bad because it works before update to Android 10. Are you going to make an update soon ? It's not possible to login Edit: After deleting cache and data from apps, It works again
70% of the time it is not working: we have a problem pls try later. 3 d time in 3 years that it justbstops working. i give my fingerprint and it give a few moving dots the goes "deaf" impossible to login. gives no description whatsoever of the transfers credit or debit so i do not see who paid or forvwhat. very primitive and hardly working.
I cannot log on anymore. The instructions to solve the problem ask me to delete the profile and create a new on but it is not possible. I click on delete profile,confirm and nothing happens. Even uninstallins and installing again I see no change. I canno t lig on and I canno t delete the profule nor create a new one.
Android 4.4.4. No longer working since ~ october 2019. Support e-mailed; no response! EDIT: I've call 078... I've been told I'm an old fart running 4.4.4 ! This app description reads 4.4+ as Android version. So 4.4.4 should work. The soft is buggy and the hotline is incompetent.
Only for peeking. Very limited features. No report download or data export whatsoever. No evolution markers. Beh.
It asks to log in using my fingerprint and after I scan the print the notification goes away and nothing happens. I stay on the login screen. Worst bank app I've ever used
The app is not working well on Samsung S10! My user is recognised, but when I try to access my accounts, the login fails (after entering pin and clicking "enter", nothing happens)...
After the new update I am finally able to use the app again on my new phone! I like the app, it's simple and easy to use. Can't give 5 stars though after not being able to use it for almost half a year.
hi, tha app was working fine but recently i'm unable to login. no clue why! additionally it's lacking a lot of functionality eg. qr code payment and other nice features other banking apps have.
Still does not work on Pixel Android pie. I see the issue has been addressed for some other Android pie phones, but I'm still experiencing the same problem - and it's been over a month
I can't login for 3 weeks or so! I called the help desk and apparently it's a known issue. How is it possible to have that sort of major issue for so long? I'm working with the current version.
App doesn't work on Pixel 6 Pro running Android 12, indicating some seriously deprecated APIs being used. This is not the way 😐
Gave it one star when it started opening to a black screen but grateful for the quick workaround from DB to turn off my power saver
EDIT : the Sept'20 release now works ok on Android M. But why in the world should I allow DB to access my phone call history ? ("Telephone" access) EDIT: I'm not Ok with it requiring the telephone authorization for such a useless feature. EDIT2 : Would banks please include their name in their app name?
App blocks after migration to new phone, cannot be resetted properly. Poor example of customer friendliness in the mobile banking age
As a multinational bank, does it hurt to offer an English option. Don't say it is Belgium, KBC does.
I have reinstalled the program and it's now working. Thank you for your kind support. Regards.
Terrible app, buggy, crashes or just does nothing
Application does not launch on Google Pixel 6 (android 12)
Crashes when configuring account (Google pixel phone)
Had to reinstall this thing dozens of times
Not possible to login since 26/12.
Have to delete my account because I haven't logged in in three months??
Not very clever app. You still need a digipass to transfer money so the point of convenience is completely surpassed. Basically you can do it on your computer. Please bear me the discussion of safety. We have biometrics so not sure what the issue is.