Category : Health & Fitness
It used to work correctly, but now isn't allowing me to login. It closes before the login processes. I tried clearing the cache but that didn't work either.
App still isn't working. Still closing before login even processes. Please fix this as soon as possible. This is an important app that I have to have.
The app doesn't work . I've uninstalled and reinstalled 3 times and forces close on start up. I've always used this app but it stopped working 3 months ago. The last update was June 26, 2018.... now its Dec 2018. Please update the app so I can use it again. Thanks
Does not work. I created my account and got my information for my insurance. But when I tried to log back in about a week later, it said login information was wrong. Tried to get my login information retrieved and it does not send an email even though it says it did.
App keep stopping and constantly keep loading.
Doesn't work!!!! I put all my information in to create an account and tried to log in and I keep being told that the username is not found. Please fix the issue so I can use it.
This app doesn't work I've downloaded from the googleplay store and it does NOT work 3 different phones and it doesn't work FIX IT PLEASE
As soon as I log in I'm kicked out and app closes
New version is awesome, super fast and very user friendly.😀😀😀
Thank you. I was having trouble but I received assistance unbelievably fast and problem solved..
The app keeps closing!
App is down, will not let me proceed with making an account.
Can't get it downloaded to see?
Keeps saying to enter a valid card number! This is useless!
This ap just doesn't operate. It couldn't so much allow me to register. Samsung Galaxy 8
Worked with my Samsung 7 but not my 9+ please fix
Was able to sign in once. Now wont even find my id number to access MY account.
Starts with wellness journey and won't go past selecting providers. Really annoying if I needed this right away. Can't see any info regarding my account. Seriously?
Was able to log in fine.
Not sure about the other comments but seems to work fine for me.
The app has awful UI and I have to change my password entirely too often. Which would be OK if it let me. It says I'm entering the wrong password which I'm not due to using a password program. I try to do 'forgot' password and it makes me go all the back to the 80s to enter my birthday month by month. I am not able to manually enter my DOB. I loathe calling customer service to fix an app issue when it could be designed better in the first place. Please fix the date issue and minimum
I spent hours with your app and website, just trying to get signed up. The app and site need a lot of work. I would think something like this would run alot smoother being an insurance company. How in the world do you expect an elderly person to use this!
The new permissions give BCBS permission to access the camera and microphone on the users phone. Dangerous for consumers.
Cannot sign in. Please fix !!!!!!!!!!!!!!!!
This app is a piece of crap. It won't let me log in and it won't accept my card ID# and I've tried everrything! Zero stars!
I like the app but where are the update changes... It's the same as always
Worked beautifully up until a few weeks ago. Loved the convenience of being able to log in biometrically and instantly see my claims and other info. Now, I am just instantly kicked out and the app crashes. Very disappointing.