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MyBOA

The MyBOA application allows you to perform all the common operations related to your account:
- Check the balance and the latest transactions
- Make your bank transfers with ease and security
- Locate Agencies and ATMs nearby
- Stay informed of BANK OF AFRICA news

How to register ?
1. Go to a BANK OF AFRICA agency to complete and sign the application form. Be sure to include your valid mobile phone number in the form
2. An identification number called BOA Digital ID and its expiration date will be communicated to you
3. Download the MyBOA app on Google Play (Android) or App Store (iPhone)
4. Enter:
• Your mobile phone number (use the number indicated in the subscription form)
• Your BOA Digital ID identification number and expiry date
• Press Continue
5. You will then receive by SMS an activation code on the mobile phone number you have indicated on the subscription form.
6. Enter the activation code. The field "Name of the device" is automatically filled in. Then press Continue
7. Create an ID and password. Enter the password again to confirm it
8. You can now use your username and password to log in

Category : Finance

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Reviews (29)

Thi. T. Sep 22, 2020     

I have a hard time opening the app and when it does I have no access to my saving account... It's been more than 2 weeks now. The customer service is not really helpful. As a new user I'm pretty disappointed. Update: It's been 3 months now that I am on BoA and I must admit that the service is worse than expected. I downgraded the note to 1 star.. At least, I still have access to my check account. I just can't understand how an update can last 3 months without any feedback...

mak. n. Jul 25, 2020     

The app works fine on Android but has a lot of issues on Iphone. Recently I have changed phoe from Android to Iphone and I'm unable to use it. I was oblige to come back to Android. The issue is that the app closes on itself when you try to open it on Iphone. It does not give you enough time to login before closing. I'm talking about Iphone 7 plus, I don't know for the other models. Please review this.

Rad. R. Jan 15, 2022     

App is unreliable. I keep getting a "Failed to connect to the server" error (my internet is working fine). Worst is how the bank advertises it as a feature.

Kwa. N. Sep 16, 2021     

It would be the best app if it be used when you change another phone 📱 to use. Coz I can't use one phone for many years remember phones can get spoilt, stolen therefore make a review on that issue. But thanks

Pat. M. Apr 25, 2021     

Serious ur internet banking services and apps are always off. Come on we need a reliable system. Otherwise its us ir customers who lose and get incovinienced. I wish u can work on ur system and it works without disruptions Am totally fed of ur e-systems and mobile banking. Its like u are coniving with telecom companies to take our money without any service.

Bon. B. Feb 27, 2021     

My application doesn't work. I tried many times. It says" fail to connect to the server" . Now any information on my account

And. M. H. R. I. Apr 6, 2021     

Hello! the application on my Tablette doesn't work because of a bugs. Its says "Unfortunately, MyBoa has stopped"

Emm. B. Jun 12, 2020     

I have tried using the figures on the card as the digital id but it's not working for me. May I know what the digital id is all about and how to get it. Thank you

Cal. a. R. E. Oct 29, 2021     

The app doesn't work, couldn't access my account. It just kept loading.

Ama. N. Dec 9, 2020     

Am not in Benin right now, so how do I activate this app when I don't have access to a BOA bank in the country I am right now? Update. thank you for replying i have sent my details to the email. Still waiting for a reply from you guys, please how long will it take? I need to commence using the app.

Hon. G. Oct 2, 2019     

Very good app with useful options... Just need to improve the display

Xac. E. Jun 12, 2020     

Thanks for the service its quick but i want to ask does it expire like there is a time limit for money im saving on account

Mis. A. Mar 19, 2021     

LOT OF BUGS. Please fix your bugs. Even your agents don't know why we can't connect to the app.

Jav. H. Dec 11, 2021     

Worst App, can't find transaction history

Kia. M. Feb 22, 2022     

Failed to connect to the server since this morning

Nes. C. M. Sep 18, 2021     

Thank you for this first steps. Please inclue all services we know as at others Mobile Banking App. Bank to Wallet is know more than necessary. Buy Airtime, Send money or receive Money from Money Mobile, Paying Services, Etc. Thank you.

che. S. Aug 22, 2021     

Not compatible with my phone after an update

gil. B. Mar 6, 2021     

i tried many time with this apps,but it does not work.What's the matter?

otu. l. Mar 24, 2020     

It's helping alot, easy and fast.

Sha. N. Oct 3, 2019     

Before it was okay but now I changed the phone boom asking alot than I know please help me becoz I need it

Amp. V. Jun 5, 2020     

You have to make changes,so that we can use the app to open an account.

Rwa. J. Oct 22, 2021     

This app si It disturbed me and I decided to forsake it because it blocked my account from no where

Lan. R. Mar 9, 2022     

Dark theme please

Cha. n. Oct 2, 2020     

Now is two days I can't access on my account because the system is not working

Kat. J. Oct 1, 2021     

Thanks for ur service but pliz can u update my account coz i can't use it yet am not in Uganda.am trying to reach u through ur email but ur not helping

ACI. G. Jun 5, 2020     

I think its a gud app and helps faster

Niw. I. Oct 17, 2021     

Your apps are not working

Abl. B. Aug 10, 2021     

I have a problem connecting my ID account I need help so please help me out

nan. h. Mar 17, 2021     

How can i register mobile wallet without going to the bank because am having hard time