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MyBurgh

MyBurgh is Pittsburgh’s 24/7 resource to notify the city’s 311 call center of non-emergency issues. Submit a report with an optional photo or GPS location and receive status updates as the job is completed. With MyBurgh, you can report issues such as:

• Graffiti
• Potholes
• Missed garbage pickup
• Overgrown grass

You can also use MyBurgh to get refuse collection reminders, hear about the latest updates in city government and provide the city with feedback on key issues.

Category : Tools

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Reviews (21)

S. G. Aug 31, 2021     

I want to input the address where the issue is. app only tries to use my current location. It also shows my current location as in the Allegheny River under 31st St Bridge. That is not where I am.

#CO. S. Apr 2, 2021     

This is really good City App. I would suggest though that Social was the difference between Instagram v. Hipstamatics success and it would be cool to see more social feature integrations in the future.

Daw. U. Aug 5, 2020     

Limited menu options or a maze of drop downs to find the issue. Location can't be edited. GPS is off.

Vic. O. Nov 27, 2020     

Stuck, doesn't work, plus text in boxes wrong color and too small to possibly read on phone..

Edw. M. Jun 20, 2021     

Link to City news is broken Can't select where the service should be, it only takes your current location and it's not obvious how to change that.

Jer. R. Apr 2, 2021     

Totally Useless. 311 is a joke in our town. Been reporting issues since 2018 and the city absolutely ignores any ungentrified neighborhood.

chr. Aug 25, 2021     

Onlu issue is the geo location is off and once the app pulls in an address there is no way to correct within the service request function

A. G. u. Jun 11, 2019     

deny location (because in motion elsewhere)=>stuck app! THIS IS A 1984 PROBLEM! Hire a professional app provider! Citizens and residents and visitors deserve better government, not clunky FAILS.

Dan. V. Feb 10, 2022     

Photo upload isn't working

A. G. u. Jul 13, 2019     

Helpful. & actively being updated

And. S. Feb 11, 2022     

Hangs when I try to attach photos to service request.

Rya. E. Mar 7, 2021     

The app straight up doesn't work.

A. G. u. Aug 9, 2019     

rarely follows through, its like a brick wall and half as useful.

A. G. u. Dec 14, 2017     

Not worth my time app used to be good now it sucks

A. G. u. Aug 28, 2017     

Map function no longer works, and because it doesn't work, I can't proceed with my request. Has been like this for weeks at least. Please fix!!

A. G. u. Aug 3, 2016     

The app itself is great! However, the city still doesn't respond to the service requests, just like when you call the old fashioned way.

A. G. u. Nov 21, 2016     

After much time spent trying to upload photos related to my request which I wasn't able to do, when I hit submit information was changed. When I reviewed the information the address and location on the map showed some where completely different. Not worth my time and effort.

A. G. u. Oct 17, 2016     

Provides a direct link with services. Keeps your requests organized. Let's you follow up when needed.

A. G. u. Aug 25, 2016     

I love that 311 requests are so streamlined by this app, but what I really want now is gamification so I can compete with my friends! Not even joking, totally want to enable more people making reports!

A. G. u. Mar 12, 2016     

However, it is a step in the right direction.

A. G. u. Aug 5, 2017     

Was great for a year or more, but now it doesn't work. I can't report an issue because the map function won't work. I get an error message each time. Please fix this bug.