myCDH by Optum
Adding to its list of industry-leading features, myCDH by Optum now supports the highly-anticipated HSA transaction functionality
- allowing consumers to contribute funds to their HSA, as well as distribute funds to themselves, a previously setup bank account, or a previously setup payee. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! No sensitive account information is ever stored on your mobile device; secure encryption is used to protect all transmissions.
Powerful features of the app:
• Submit claims for reimbursement for your HRA, FSA, or Premium accounts
• Make an HSA contribution or distribution
• Access account details including balances, transaction history, and claim status information
• Track your healthcare expenses using the Expense Tracker
• Report a payment card lost or stolen
• View important messages"
Category : Health & Fitness
Reviews (27)
Login so difficult, not usable. Can't copy and paste, or auto fill with last pass. You have to manually type user and password in each time. It's much easier just to use the website in chrome. The website allows auto fill with last pass. The app is junk.
Login is terrible. Not compatible with Google saved passwords. App doesn't show any decent information. Just log in with Mint or something else.
Awful app, nearly unusable. Rarely able to log in, any new password I choose is invalid.
Does little more than show your balance and add an expense with (limited) options
No matter which new password I choose they're all invalid.
The only Android app which does not support saved credentials via Samsung + biometric access, or just app biometric support itself.
Password has to be so complicated I can never remember it. When trying to reset password Google Chrome says it's not a secure site and won't let me navigate there. Have to use a desktop just to reset. The app needs to either remember password or have fingerprint authentication.Till this is fixed....One Star!
App won't save password. It should also allow finger print authentication.
Unusable if it won't recognize my username and/or password.
Username and password works on Optum bank website but not on the app? There's also no option in the app to register for an account... So you have to register on the website but can't use that to login to the app? This is useless.
Won't allow to login. Won't accept info.
You can look things up and log in fine. You can even SUBMIT expenses. However once submitted, it sits in limbo, with a status of unpaid... Called support, they don't know what to do about it, but will tell you to "wait". Called for a week getting different answers, and been trying to email. Going to have to Resubmit everything from last year.
Less useful than the website and less convienent as you can no longer save your password.
No longer as the pin option to login. Would like it back please.
Stopped working last year, now I don't make any hsa contributions, my account shows as inactive and the app won't give my info, instead it says 'no active accounts' which in a way is true but I still have money in there that I can spend towards my medical bills, and sometimes I'd like to check that. Super annoying.
Provides all the info I need. If you require more info, go online to the main HSA US Bank Website. US Bank is the best bank I have ever used in my 66 years.
Why would you only allow a 10 digit password with one number with so many companies being hacked today. You need to change the password so you can put more than 10 digits and allow for multiple numbers or symbols. This policy needs to be reviewed by your company.
Seem everytime they come out with a new version of this application its corrupted. just when you get this thing to work they change the version and it starts all over with the problems
So the developer finally updates the app to remove root restriction (good). Now I'm told (in repetitive, confusing legalese mind you) I have to give them my cell number, and approve that I be called for any reason, whenever, forever. On top of that, there's no mention of such requirement in the app permissions. What gives? Bumping rating up one star only because they removed the root restriction.
I do not agree that providing you with a telephone number expressly consents your ability to send me prerecorded voice messages, texts and calls. I've uninstalled without agreeing to your terms. I will also encourage my company to use a different provider.
I don't need to see my account details unless I am trying to make a payment. Please add payment capabilities.
App works as advertised. The phone number usage agreement can't be declined and is heavy handed, so I'm not scoring higher than 3 stars
I can't even log in to use it. I got to a screen for my username and password, then my numberpad pops up with no instruction other than 4 empty boxes. Tried various 4 digits, such as my PIN, etc, but nothing worked.
Thanks for fixing root issue!
Can finally use this on rooted phones!
I can't log in with the mobile app.
Poorly laid out. Few features. No integrated advanced security options (touch log in, etc). It's much easier and more infotainment to just visit the website. Typically apps are designed to streamline use and function, this app is nothing more than an electronic ledger. It does do that well enough.