Category : Finance
Site is frozen or not working and no update available
will not open stuck no updates available
This is the slowest, most difficult app. I love the program because it pays on the die date from my back account. Even the bank needs 2 days to use my money. But the program rarely loads and once in, navigation is terrible. Please fix and I'll up the stars.
App crashing seems resolved, but bill view is still broken...nothing at all happens after you respond to "redirecting you to a new screen" warning. Speed not much better than mobile site. Jerky scrolling even on this powerful phone (GSIV).
This application is quite possibly the slowest I've used. From switching screens to making payments, the "loading" spinning icon shows up for a long time. I feel like I'm on dialup. Reading others' reviews it seems I'm not the only one.
Payments are not timely. At 930 am on a friday,,,i am told that my payment will not post until monday Not acceptable
Last year this app worked beautifully on my Motorola Droid. Now I have an LG G4 Android, and it's nothing but a struggle to use this app. Most of the time I give up and go to my desktop. Really frustrating. Every screen just sits and spins....I have to keep tapping the screen to keep it moving. One month it was so goofy I ended up paying a bill twice. Fix this PLEASE!
As soon as you click pay, it just sits there in an endless loading circle for infinite amounts of time.
This app would have gotten 5 stars, but since one of the latest updates installed, I haven't been able to use it. It force quits immediately. I've tried to uninstall and reinstall to no avail. Since this has started, app gets ZERO stars.
I can make a full course meal then eat it before this app opens. Its a pain. I'm using an Android tablet.
Takes forever to go from one screen to the next. I'm just using the website instead
I use this app with an iPhone and works great. I have a Samsung tab pro and it force closes a lot and the number key board that comes up to change an amount has no decimal. I won't use this app with this device.
This app hasn't actually processed for me ever. It never gets past signing on, just winds endlessly. Removing.
None of my passwords work and I can't get it help reseting. Uninstalling
Doesn't work. I try to log in by the app just cycles thru and I can't log in. Uninstallling right away.
Makes paying bills more a hassle. I thought it should be the other way. Do not install.
I have a Motorola droid turbo. Mobile website works just fine. The identical app has never finished opening. It takes over a min to launch, over min to accept my password. Waited several min for bills and never got in.
It's actually faster and easier to go to the actual site. Disappointing.
Uninstalled. Just terrible. Can not pay my Bill. You want money first my Bill quickly? Fix it. Just keeps spinning.....This is the slowest app installed on my phone. Altogether stopping the use of it. Previously commented: Didn't display bill via the view bill button. Oh well, maybe next time.
Constantly looks like its stuck processing whatever you tell it to do. After impatiently waiting you tap the screen and it finished processing your request minutes ago. Sometimes I'd rather just use the website.
I have a 1 year old Lg G3 phone and this ap will not show me my bills or any details. But it will show you the basics...
This app is horrible. It will not load on my Galaxy Note 5. Do not bother. Obviously they dont care to fix it as people have been having issues with it loading for a long time!
I like the convenience but if I could get the same bills off a different app I would switch instantly. This app just stalls indefinitely. I constantly have to kill it and restart the app. I thought maybe it was my phone but I just got a new phone and the app still hangs up and I have to kill it.
100% worst app. Everyones needs to uninstall. They are making money from this and are laughing at your reviews. I guarantee your personal information is not safe on this app. Stop being sheeple.
Haven't been able to log in via mobile app. I can log in on the computer just fine.
I got the app so I wouldn't have to open the Internet and go to the Web page and then pay for it. By the time it loads one page I had already opened it on the Web and paid all the bills, so this app was just a waste of space. Such a bummer.
Terribly slow does not download bills to print as it states. Fine app if it was still 2007
Doesn't not open on app! Not sure if you people are even listening but this has been doing this for some time now.