Category : Business
It literally doesn't do anything. The finger ID login doesn't work. Already registered accounts have to register with the app, but all the app has on it is a registration form. Spent 15 minutes screwing with this thing for nothing. Doesn't show your bills, doesn't have any option to pay bills, doesn't show usage. Nothing.
It hangs up at the last step and won't complete the transaction. Just stops at that screen. For 3 months now. Useless.
Doesn't register finger print sign in without passwords and doesn't register changed information for almost 12 hours as far as passwords and other things go. Not even for customer service does it work right.
Easy to update, pay, or speak with someone about my account. Awesome that they have invested some money into this app as it is a lot more seamless than their old webpage system that they had been using.
I like mostly everything about the app except when u try to reset ur password. It's difficult to do so.
Easy way to pay bill. Simple lay out to see activity and track usage.
Could be a little easier to navigate and it never allows me to download my pdf bill.but great app You should download
Keeps crashing every time I try to login!
Easy to use and if you need to do more than check or pay your service it will link you to the main site.
Waste of time
Not too bad of an app. Responsive, no dead links. Works much better than the full website on my phone (LG V40). Account changes (email, password, etc.), view bill, and payment history are all available. If you use biometrics (fingerprint) for login, this app has that. Payment link opens a web page on your browser to the payment page, same as the website. Lost a star for that.