MyMaxis App
The latest, improved MyMaxis app is here
- The Maxis All-in-One App that rewards you wherever you go. Manage your Maxis mobile accounts, and discover what MyMaxis Deals are in store.
Check your unbilled amount, view and manage data usage, view and pay your bills and more.
- View account details (account name, billing address, line status, email address, device contract)
- Get your PUK code to unlock your SIM card
- View your bill info (unbilled amount, total amount due, statement date, credit limit, payment history, subscribe to eBill and download eBills)
- View Mobile Internet usage
- Purchase Mobile Internet passes
- Pay bills via Maxis Pay
- View latest promotions and MyMaxis Deals
To see your account information, you will need a MyMaxis username and password – you can get this easily by signing up at www.maxis.com.my
Always forgetting your sign-in details? Not to worry, our new auto sign-in feature recognizes you automatically when you’re on Maxis network.
The App is free but download charges apply. When using the service overseas, international roaming charges apply.
From discounts on buffets to free facials and free movie tickets, there’s a MyMaxis Deals suited for you!
Data used in MyMaxis App is not charged, except for the minimal data used when you turn on the Location Service and Near Me features in the MyMaxis App. To avoid being charged for the minimal data used, disable Location Service and Near Me features.
Category : Tools
Reviews (28)
Apps always crashes, sometimes couldn't be open, Maxis line also slower than a snail. Paid rm150 every month for nothing. Overall Maxis' service is a scam. Can't wait to finish the contract and terminate my Maxis and delete this app forever. Gave Maxis a second chance, but no more after this.
I will also rate this app as well as MAXIS a -10, their line is ultimate bad even in town section and I have tried to open myMaxis app monthly during bill payment since 2019 until now in 2022, and I am always asked to type in the number in the message received, but I will never receive the message with the pin number. I have called 123 to complain on this matter so many times, even my phone will disconnect the calls automatically in the middle of conversation. VERY LOUSY SERVICE. BAD. Lousy co..
My sister paid for the family plan but she unable to use her data because she loss her phone. We'll, she stay in Australia rn and she can't do anything about it. I try to solve the problem by going to the branch of maxis but I got no good response. How could she paid for rm199 for a month only for 30gb I used? BTW the plan was only for 2 people. I wonder how maxis could do this to us.
If there is an option for me to rate 0 stars on it, I will definitely do it without hesitation. It took me minutes to wait for the app to load. It's just stuck at the Maxis logo. I don't know why but iOS does not have this issue. I also couldn't see my share lines when I clicked the manage data pool, no issue faced on iOS. Maxis should update this app and fixed the bug, having a very bad experience when using the app. So disappointing.
One of the most ridiculous app and stupid. Sent sms to use the app to print annual statement for tax purposes but your app doesn't have the annual billing to select. Collect money Maxis is No1, comes to service, Maxis is also No1 from the bottom
I can't even update my contact details after editing. The maxis logo just keep on turning and the screen background is darkened. Pls advice!
I can't even optimise home fibre even though they said I could optimize my home WiFi. What a waste of time. If I could rate 0 star, I would do it without hesitation.
Seriously disappointed with this app... Why it always stuck.. Its take so long time to open this app... Sometimes it take more than 3 minutes... What happens with this app....????
Very smooth and user friendly, I even called the service centrer to guide me and they've been very patience, very good.
Totally stuck, can't log in, coz mobile not registered, when I sign up, can't sign up mobile is already registered. I tried calling 123, the entire menu there is no option for this issue or to talk to someone. I went to FAQ, no help, I tried WhatsApp chat, they only have options to sell plans. can't even interact there.. have nowhere to go and I don't know how to pay my bill... this has been happening for few days and now my bill is overdue. FYI I was using the app for years without this problem
The app after update stands still at loading page. It says waiting for the app to be ready...forever. Uninstalled and reinstalled a few times but didn't help. Same problem after many updates. What's wrong with Maxis?! (Updated 29/4/21) 13-Feb-2022 - I don't know what is happening to Maxis. The problem of the app still as it is one year ago. It takes 5 minutes to load the app and get ready. Why Maxis as a major telco operator is not looking into solving the problem!?
Apps keep asking relogin, maxis coverage is perfect with 0.0 mbps speed, most of the time full bar with 4g, occational 4g+ but 0.0 mbps, speed test wont even function because of no bandwith. Only whatsapp. What is the purpose of having 30GB quota if i cant even use it. Worst than celcom.
Do not bother having assistance on the app. Worst customer service I have ever experienced. No human assistant for support and all I get is virtual assistant which can only help you with how to sign up for their services not to complain or not to get support in other. And the very weird thing in 21st century is that they didn't even bother having customer service email to contact them.
"Problem retrieving your service". Keep having this problem for a few weeks now. I can't view my data usage, can't pay my bill, can't subscribe internet, can't do anything at all! Please fix this! No problem with my internet btw, it's fast as always.
The line getting slower around 12pm to 4pm recently. It happened in January and February too. No action has been taken after my complaint. Yet, only robot is answering you during complaint!! I am sure it is not about coverage problem. This matter occured at west Malaysia and also east Malaysia. Low signal sign and even no signal could be happened in the same period of time (during afternoon)! Incredible!!! Poor service!
Although with full signals, the Login page are always blank. Can improve the system, please? Please make it convenient for your customers!
It's really annoying. I can't change the value added service via the app. Alrdy uninstall and reinstalled but nothing's change. Also, alrdy login through my PC but also the same. Can't even call the customer service so why bother to put the 'call our customer service'.
Hate this app. I can never access it whenever I click on the app, it's always just loading at the splash screen. Sometimes I have to wait 15minutes to get to the dashboard page. Pls fix this.
It's a lousy app I had ever used. It did not help at all, really hopekess5. Maxis should retify this serious problem immediately!!
Terrible reception = Terrible app. No connection, no app access. Simple as it is.
Hi maxis, your manage of data pool for supplementary line is not working. Plese also upgrade your live chat services.
Unfriendly for Business Apps. Even after submit my case 3 times report to Maxis Business Service Desk since last 2 months, still no update to-date.
Maxis issued me previous month bill which is due in 30 days, but they barred my line just 1-2 hours after issuing the bill.. Sadly that did not happen with previous 4 bills. Since maxis suggesting me to change to maxis postpaid, i have regularly having line problem. Disgusting. I am terminating this service.
The apps is keep loading even many times try to open..after update the apps, still loading..🥵
Why the app take longer time to open, keep on loading but no response
Network become extremely unreliable recently, speedtest shows 20mbps download, but can't even load mymaxis app. App works only during the day, it goes offline at night often.
This app crashes so often, each time claiming 'Invalid email or password'. I've uninstalled, downloaded and reinstalled it at least 15 times in about six months. Surely it can't be so difficult to design a properly working app of this sort, especially one that does hardly anything, after all. It just shows how little Maxis cares about its customers.
The app is not user friendly enough. It only allows u to check your internet usage. Unable to view used talk time, SMS and roaming fees. Functions are too limited. Other service providers app can allow you to view all the above via the app. Even considering to change service provider for ease of use.