MyNCU Mobile

Horrible. The app doesn't show any past due amount. It actual shows current even if you are not. You have to dig into account to see if any thing went wrong. The false current status can cause you get behind

1st time using it, so was slow in getting set up. I'm sure it will go faster next time. It sure beats the long wait at the drive throughs.

App works fine as is. The one drawback I have is when yall insert a pop up message that I cannot close. The X is not clickable on my device. I have to log out and log back in

Bill pay doesn't work in app. Tried to live chat. That doesn't work. Called. Computer guy wouldn't adress the bill pay issue. Just started at this CU. Wondering already if I've made a bad choice.

All of sudden I can not transfer money from my checking into my savings. I keep getting an error message. Every since they updated the app it hasn't been working properly for me.

The auto capture for checks is not very good. Move closer, then you do... and then it says move further away, then you do, then it says move closer. Ugh.

I truly enjoy this credit union as I have enjoyed using the app! Personnel are real people as all of us are! Never have any issues what so ever.. This is why I use credit unions for financial services and reasons. 1 your money in a bank is theirs but your money in a credit union is yours.. It's true. Your investing in you not big corporate. Thank you MyNcu.

The app works just fine, the Credit Union... I would not recommend using their services to anyone. The fees are pretty ridiculous as for as what they charge you for and the interactions with the employees. *Thumbs down*

The ability to lock and unlock my debit card has given me tremendous security. Plus the transfer process is smooth and simple.

I hate that texting as the only way to verify it is me sending funds. My texting feature on my cellphone does not alway work well with my credit union when asked to respond "YES" so my transation are always canceled.

I always have to retake the pictures, sometimes 3/4 times when trying to submit. I live almost 2 hrs away from the branch, and it is convenient when I have to deposit checks

NCU have been a great bank overall, I like the fact that they keep up with latest banking trends while maintaining a small town feel. I would recommend this bank to anyone!

Easy. Intuitive. Allows me to complete 95% of e verything I need to do without driving to the credit union.

I so much appreciate MyNCU Mobile app as well as the online contact is awesome. If a question about my account ever arose. MyNCU customer service always would investigate it. Together we would come to a resolution for the issue. Right now I love my Neighborhood Credit Union.

I like it very much! Maybe other comments later. MJD 3-5-21 Generally like, but today it required repeated questioning of the pic & questioned the amount of the check tho entered correctly! So process took time. plus check was made out to myself with a correct account name & it kept repeating that requirement. 6-4-21 today all went well, but got repeated requests to reduce angle on back of check. Finally went through.

User friendly, minimal hiccups, all the functionality I need from a bank app. Photo check deposit, money transfers between accounts, spending breakdowns, integration of accounts from other institutions.

Awesome......I love the convenience this app offers. It truly beats sitting in a long line. Especially with the COVID19. Intruding on our lives.

Very easy to navigate. Makes paying bills, transferring money and adding rewards a breeze

Since day 1 I have NEVER had a problem with this bank or account. I love this app and all the ease that goes with being a credit union member. Keep up the good work Neighborhood!! STILL LOVE THIS APP! 10/2021

so far no problems. I like the easy transfer from bank accounts l and the easy direct deposit checks from phone.

Awesome. This app let's me transfer money to external accounts and make payments for a loan I took out with this bank. The process is simple and quick

It is so quick to open, review transactions, make transfers, the whole thing! I recommend it.

This app is very helpful. It give me so many banking options without having to always go into the branch.

They need to fix their check deposit feature. It doesn't work half the time. But other then that it is a good app.

so convenient, no need to remember more than one code/password; no unnecessary driving, all banking in the palm of yr hand.