myPay Solutions
-Enter time for the current pay period -View historical time entered for prior pay periods -View check stubs and W-2s -View and update W-4 information
The myPay Solutions app was created for users of the myPay Solutions payroll service from Thomson Reuters. myPay Solutions offers comprehensive payroll services designed for small and medium-sized businesses. We take care of tedious payroll tasks so that business owners can focus on doing what they do best—growing their businesses.
Category : Business
Reviews (26)
Surprised it even has 1.8 stars. Their latest bug fix now means I can't view pay stubs. They won't even respond to me, saying I have to go through administrator. They know the administrator won't even follow through. Multiple others having the exact same issue with no response from company. Garbage app.
Logged in and everything I tried to view would just prompt me to download a PDF viewer, even if I already had one installed. There was no way to download or view ANY of my documents. So the app is effectively useless.
Absolute garbage. If I could give this zero stars I would. Plan on this app hardly ever working correctly. Constantly wants new passwords. A 2 year old could have designed a more user friendly app
Constantly have to change password. Check stubs are not showing for this month . That USED to be the only part of the ap that worked. Update: even worse now. It says I need to download a PDF viewer. I have 2! Download the recommended PDF viewer and it says same thing.
I always have problems wither it be not being able to log in, the app locking my account randomly, the app not recognizing the pdf viewer and a bunch of other things.
Worked great for years. Now it keeps wanting a PDF installed. I have one, installed another one, still wants a PDF. It no longer works!!!! Fix it please!!!
So now I need a two step identification to get into my account, and after I get in it says I need a pdf reader to see my stubs. I downloaded 4 different ones, and it still won't let me access my stubs. If I could give it less than 1 star I would.
Garbage app... tells me I need a pdf viewer to read the pdf. Download one still says i need one. Try to print and says webpage not available... so frustrating to try and use.
As everyone is saying. This app is no longer usable and was sub par at best. 1 star. Edit: Still completely broken. The most useless payroll app I've ever used.
Terrible! Doesn't allow me open my pay stubs! I have Adobe Reader installed on my phone & I still can't open my paycheck stubs. Most frustrating!
Like others I can no longer use the app. The captcha just keeps asking me over and over to select.things and I know I've selected the correct options but it won't stop. This is frustrating. Please fix this so we can view our check stubs and upcoming w2s!
Cant open to see my pay stubs. Still trying open to see my info and still not working. I agree with January. Get it fixed!!!! Please!
I can't ever use to see paychecks it shows I need PDF and I've downloaded 20 pdf viewers and still doesn't work.
Will not allow me to view or download my check stubs or w-2s. Requires a pdf viewer, which I have 2 of. Not understanding why it won't work.
March 2022 update...now YOUR app says MY COMPANY wants me to download another app to verify I'm who I say I am AND an app to read pdfs (although my new phone reads EVERY OTHER pdf just fine). What a total flop your app is. Not even worth the one star I was forced to give it.
Email and called for someone to help me.. because it never takes my password. N it's always been the same. No one ever gets back with you. I'm not the only person at my job that is having the same issues.. Really this thing needs a massive change. Asks for my user name and email, n I get error or user not found.. umm. Yea okay.. Would be really nice If someone actually cared enough to emaim you back..
I would love to rate this app. but unfortunately, I'll give you a Zero...This app doesn't let you reset your own password, shame. I've tried over and over again and still nothing, tried calling support but for what, like I'm not the account holder. It's my stub and I want to see it now, not when it hits my checking account.
App glitches often and is not user friendly.
I have to have an external authticator, use biometrics, and do recaptcha every single time I log in. If you ever type your password in wrong it makes you change you're entire password. Stupid app only reason I have it is because it's the only place my work shows our check stubs
Retarded app. Recapcha. Recapcha. Recapcha. Recapcha. Recapcha. Recapcha. Recapcha. That is all it does after I "log in" with my password. Everytime. I haven't been able to access this godforsaken app for a month or more now. I can see my pay quicker by looking on my bank app for pending deposits. And God forbid I want to see my tax info. They should criminally charge whoever runs this app. Floating dumpster fire of an app.
Keeps telling me I need a pdf viewer to view my pyck stubs. I have pdf viewers installed. If I could rate this app a zero then I would.
Awful application. Stuck in a Recaptcha loop after trying to log in with correct pin and password. Fix it!!!
Doesn't work well. Seems to always have something wrong
I never set up biometrics and don't need it to login and can view checks etc, yet I cannot look at account info without biometrics. Go figure.
Worthless app Worthless customer support. Don't even bother downloading this app. If your employer is using this service for thier payroll find another job.
This app is awful! It takes 2 apps to run and you have to switch between them both to open. I just want to see my pay check stub! Way too many steps to get to see a pay stub. But now i cant even see my pay stub, if i wanted too! I really need to have acess to it! For a few days I could open my files and now it tells me I need a pdf viewer and won't open. I have one installed and it is the same one I have always had when it worked before. I wish I could give 0 stars for an app that won't work!