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myQ

New Q enters the Smartphones' world! You can now manage your Q prepaid account fast and easy, by using WIND’s new official application: New myQ!
Check in real time your account balance quickly and easily. Minimize your waiting time! Check all the latest offers, buy bundles designed especially for you with extra online bonuses, and if you run out of credits? No problem! Recharge your account immediately via the application with just one tap!

Do not wait, download the application now and start enjoying:
* Check the remaining credits of your account any time, as well as remaining SMS, Minutes and MB & Bonus
* Activate any bundle you would like, when you want it and enjoy extra Online Bonuses.
* Get informed about the latest offers.
* Top Up your airtime.
* Find the nearest WIND shop next to you and much more that you will discover day by day.

Category : Tools

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Reviews (27)

Ber. D. May 2, 2022     

not happy that so much money is taken just for topping up. i don't want "free" mbs etc i would like to keep the money instead.

Vit. S. May 6, 2022     

I don't understand why it doesn't recognize your username/password when you use a different keyboard, simply absurd.

Kon. P. Mar 17, 2022     

sometimes it does not update as it suppose to do so

Kev. o. P. Jul 25, 2020     

Terrible app. Wants me to log in, but gives me no opportunity to set up an account to log in to. Also, as others mentioned, there is a sign up screen of sorts that doesnt work. Asks you for your phone number and then says try again. It gets worse. The app is clearly designed in another language. Even if you tell it English, all the other pages (aside from the one that doesn't let you log in) are still in the other language. And not an easy language like Spanish. It's German or something.

Kon. A. Jan 6, 2020     

Not happy with the functionality and very often the app simply doesn't work, it just gives a vague "oops! something went wrong, please try again" response and nothing happens no matter how many times you retry!

Ste. P. Aug 21, 2019     

This has to be the most rubbish app ever. I have tried to register more than 10 times, put my details in, it says "your registration will be complete after you receive our email", but email never arrives. Contacted customer service, waited 2 days for sms to confirm problem solved, got sms, tried to register again - guess what: no email. Waisted too much time on this, will move to a different network with an app that actually works.

Dan. H. Dec 24, 2018     

Verry bad network, I did change it becouse I can't even talk on the phone.. The app is great. But they have to make the network more efficient and powerful. It's so bad

Tho. T. Feb 4, 2020     

The application doesn't allow for updating my balance and has failed to update my balance automatically so I lost my current data and voice time. Very slow and not functional.

Max. M. Sep 12, 2019     

Useless app. Put all my info in to sign up many times and nothing happens. Im seeing this happening to others also. What a waste of time, and very strange coming from a large corporation.

S. B. Jan 19, 2021     

It ask for verification via mobile every single time and now it's not even sending back the confirmation number..I had 12 euro and made almost 20 calls max 1-3 minutes max on wind and q numbers and I had 0.00 left...I even contacted on 13800 and they said we going to call back so I don't have to wait ...yeah after 1 week still waiting... bad internet signal lost all the time used also to hear some robotlike voice when signal is not good..

Geo. L. Feb 21, 2022     

The UI is made for apes. Really bad. The app itself is rudimental. Score yourself some free space on your phone by not installing.

Kal. M. Dec 24, 2020     

Absolutely trash, like wind 4G network cover and the fiber lines.. Fiber is 100mbps you get 4-5, they say there is problem in the line on their side then tell you BUT YOU WILL STILL PAY OR YOU WILL GET 0, same goes for the app you can pay to get money in the card but can't use them on package.. AND NO I WILL NOT GO TO FB ITS NOT MY JOB TO FIX YOUR MAFIA FIRM... WHAT ANYONE CAN DO IS REPORT WIND TO AUTHORITIES FOR FRAUD AND CHANGE PROVIDER

Ami. C. Jan 24, 2021     

Absolutely trash company !! No customer support provided.. no explanation in case your credit just disappear !! Thieves and shity signal coverage that never works!! Happy that I've relocated my number to an other operator :)

Nik. C. Mar 2, 2020     

After the last update I cannot top up. When I press PayPal it's doing nothing and when I press credit/debit card shows a message "Something went wrong. Please try again"

Ali. A. Jul 25, 2020     

This app is good informative and for check the bundles and account credit and internet everything is perfect but main issue is how to login mostly errors I just try 6 time to login but it's not working at all .

Ahm. Z. Apr 7, 2022     

help me a lot to review last new bundle

Lou. I. Mar 12, 2022     

The app doesn't give you anything that is worth the money , nothing free stuff like other apps give like CU or Watsup and the discounts are even worse. If you want to have mb dont even consider having Q

Ric. Dec 23, 2021     

I'm foreigner here, don't speak the language, pretty convenient app, user friendly. keep up the good work

Ath. C. Mar 18, 2022     

The app keeps pending and is not downloading, I restart my device open roaming data etc but still.....

End. C. Dec 10, 2020     

Now literally to let the unlimited data offer only for 15 days available it's a shame i excepted much more than this and I am to disappointment and i think it more to change my number

محم. ا. Feb 13, 2021     

This app is horrible its just keep log me out of the app and every time I need to repeat the login process im sick of it please fix this problem to give you five stars

Ana. Oct 2, 2020     

The app is terrible.I want to purchase an offer and even if I have money and wifi it says something went wrong.I tried everything and it doesn't work.

Kar. Z. Aug 6, 2019     

I have been trying to sign up.... I fill in my email etc. press continue then it freezes!!!!!!??????

SM. S. Nov 9, 2021     

Very bad application. How possible is simple app need large storage.f...k .. give your reply in English.

Chr. A. Apr 20, 2021     

Asks for authentication every single time you login! Tragic. ***Update. Seems like it's fixed! 🙏

Oko. L. Nov 23, 2018     

It's simple and useful, when it's functioning. Can't top up for days now.

Loi. T. Jul 22, 2020     

Impossible to log in if you haven't registered before. You can't go to the next step after submitting the SMS Code, phone number and e-mail.