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mySSEMC

mySSEMC provides Snapping Shoals Electric Membership Cooperative (SSEMC) customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from SSEMC.Additional Features:Bill & Pay -Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device.My Usage -View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us -Easily contact SSEMC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.News -Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events.Service Status -Displays service interruption and outage information. You can also report an outage directly to SSEMC.Maps -Displays facility and payment dropbox locations on a map interface.

Category : Tools

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Reviews (24)

Cli. R. Jul 10, 2019     

The app gives you an average estimation rather than a daily estimation which doesn't really make since when you're doing prepaid. My account kept emptying out faster than expected and I was extremely confused, the average estimation was what I assumed was that days payment amount but instead of paying 5 for that day like I expected I payed 9. This frustrates me and I feel like it's a minor thing that can easily be improved upon, unless I just haven't figured out how to fix it.

Dex. B. Oct 31, 2021     

Never works...there are times that my correct name and password don't work. I also have biometric accessible, but it never ask me for it most of the time.

Eva. M. Jun 23, 2020     

Easy to use and a great time saver. No paper bill in the mail and I can check my statement or pay anytime day or night. Report outages. Anything.

Dre. L. Oct 19, 2019     

I cannot login to my account, my email is right and so.is my account number. Have never had any problems until now

N.G. Nov 7, 2019     

Very useful app, and works flawlessly.

A. G. u. Dec 3, 2018     

always satisfied with the service

Mar. W. Feb 17, 2021     

Easy to use.Excellent.

Jas. D. Aug 26, 2017     

Still cannot log in. Why has this not been fixed? The Web site has the same issue.

Ebo. W. Jul 23, 2017     

So convenient and easy to use

A. G. u. Jul 6, 2017     

Needs work on login in... But other then that love it

JOA. P. Dec 29, 2016     

Love it

Val. S. Nov 22, 2016     

App updated and logged me out now I can't log in and it says my account info is not correct to reset password...update to newest version and it does the same thing

A. G. u. Jul 25, 2016     

Can't log in and won't recognize account info

Tit. L. Jun 25, 2016     

Can't log in after update. Was working fine and now nothing.!;! Who do you have to talk to app still want let me log in !!!! Is anyone reading this,,,????

Lat. L. Jan 31, 2016     

Between This app and the Snapping Shoals EMC company itself..don't know which is best..Both win in my book.

jos. C. Dec 21, 2015     

All of a sudden my password won't work and it won't recognize my account. Fix it for better rating

jus. b. Sep 9, 2015     

It all of a sudden won't recognize my account info. Nothing worked.

Cry. T. Aug 25, 2017     

Works well and is super convenient.

Bra. H. Apr 21, 2015     

Always giving an error message....never login when needed..

jes. g. Feb 21, 2015     

Can't log in when need to

Ton. W. Sep 1, 2014     

Electricity

Ste. M. May 30, 2018     

Great app I enjoy that I can go through the app with ease and it's usually updates at the same time daily only thing I would suggest is that the developers make it so you can clear the notifications at once instead of one at a time ...honestly I enjoy being with a company that does value the convince of it's customers my friends in Chicago always gripe about me having prepaid and they don't have thank you snapping shoals and the creators of this app

Mic. M. Feb 23, 2015     

When it allows you to view usage cost per diem etc. then it is a good app. More times than not it will not allow me to view usage and cost then it is useless.

Aun. B. May 16, 2014     

Try deleting the old SmartHub app & updating the mySSEMC app. Once I did that, no more crashing. Great app!