MySVEC
Features enable you to:~Manage and make timely, secure payments~Report an outage~Receive up-to-date outage restoration information~View the area’s outage map~Contact us by phone or email
This app is designed to provide an additional convenience for you, our member-owner, and serve as another way in which you can be connected to your electric cooperative. It builds on existing resources such as our website (www.svec.coop) and our social media channels, including Facebook and Twitter. During extreme weather or emergency situations, this app also offers another way to contact us and monitor the area’s outage map.
Remember, you are more than a customer of Shenandoah Valley Electric Cooperative. You are a member-owner. Take advantage of everything the Cooperative has to offer by downloading this app. We will continually evaluate your needs and work to exceed your expectations, pursuing opportunities that will benefit you.
This institution is an equal opportunity provider and employer. SVEC supports our armed services and veterans in employment opportunities.
Category : Tools
Reviews (16)
Does not allow you to set up password to get into bill pay.Thats what I had the app for. Bring back the old app.
There is no forgot User ID/ Password option... i cant sign in to pay bills. Therefore this app is now useless to me. Old interface was simply better
Tried to use app to check my latest bill and the home screen just showed add account and when I put in my account number got message that the account is already listed but I couldn't do anything 🤬
I'd like to be able to find out the status of restoration of power. This app does not tell me anything about it. Not sure how it's supposed to be any better than just calling in an outage.
Not user friendly. Hard to login
There is an error and app won't load
Can't sign in since update
The app only shows a white screen
Does not sign into Bill pay.
Keeps the power on
Slow to update
very bad app.
Love it tell me when my power is out and when it's estimated to come back and you can pay your bill on here
Stock
App does not allow you to create a user name and password so is useless
Will not function as an app is downloaded for. The premise of having an app is the consumers ability to more efficiently manage their account in this, ever increasingly, fast paced society. This app is simply deficient of all notable advantages.