MyTeleMed

I really Don't like this app but have to use it because of work. It is very difficult to archive messages the screen skips often times and then you have to start all over again because the screen is refreshed before you can even delete or archive messages. Sometimes you cannot call directly and answer the pages from the apps screen. Sometimes it goes down and messages aren't sent immediately. Sometimes the app doesn't notify me when I have a message ...Very frustrated using this app

I have uninstalled and reinstalled this app literally 30 times because it will not notify me of pages. It has worked on this phone for 2 yrs and now it will not. When I tap the settings tab the entire app shuts down and logs me out. I am on call for 2 hospitals at a time. This is NOT going to work.

Previously was only intermittently sending notifications, now no longer sending any notifications despite troubleshooting as recommended via settings to override do not disturb, remember me, exempting from optimizing battery use, etc. This is a patient care issue.

Terrible. Dangerous for a physician to have such a poor paging system. It will not make a noise or alert when a page comes in. All settings are correct & it still doesn't work. I have spent so much time on the phone with thr company trying to get it to work. Support is terrible. Each time i call for support they have no record of prior attempts to fix the problems, so i have to reinvent the wheel, explain & try the same fixes that don't work, then say "we'll call back." They don't.

Works great for me. I sometimes had issues receiving notifications, but that was fixed when I disabled Android's battery optimization for the app. No problems since

No alert sound. All indicators are on. Crashes when alert sound is checked in app settings.

Extremely slow on Android. Unreliable login software which is problematic when on call.

I love the ability to call and have my number protected. It's easy to use and I really like the reporting we can get.

Easy to install and configure. Seems to be reliable and flexible, also: HIPAA compliant.

I have to use this app for work and I absolutely love it! I have never had any issues and I love that I can go back and reference a call that came in.

Tried to use it and it didn't work so Doctor called back thankfully and we had an appointment over the phone

logs me out sometimes or times out rather. but after I clear my apps it works again and re open it works.

I never can make this app work I can see my Dr but he can't see or hear me always end up on phone call

Terrible app! No support, no way to get support. Wish I didn't have to use it

Downloaded the app and it takes me to a login page. I can't login until I create an account. Catch-22? Someone want to tell me how to access try his?

Almost always a problem. I can't believe my company uses it. There must not be any other choice.

Crashes every time try and return a patient call

It only wanted me to sign in when I opened it. I need to sign up first 😒

Telemed is our office answering on call service. Telemed staff are courteous and pass on callers information very succinctly. 5 of 5 stars!! ~Jennifer RN Huntsville, Al

Why woul it ask for user name & pass word if ur new there??????? & there is no choise to open a acount whith them sooooo how in hell can you ues it,??????

Easy to use

Since new update, crashes every time you leave the app or minimize it

Crashes every time you minimize it.

Can't get it to ping my phone for notifications. Carefully set all the settings and have it all the permissions allowed and still won't ping my phone... Additionally may take up to 20 minutes for message to arrive after being sent.

Doesn't let you prevent it from timing out so you have to log on each time you get a page. Easier to just get a text msg :-/

This was great before the update and now the black banner with white icons is a white banner with white icons. As if I need more challenges while working lol

On call

I user to be able to stay logged in but now it constantly logs me out. If I have to log in every 15 min this app is useless to me. What happened to the setting to never log out?

Using Galaxy S6 and notifications are not coming in consistently. Our answering service will call my phone as a result and then messages/notifications "magically" appear. My settings are to NOT timeout and I do get some msgs. Anyone else have the same problem?

Great secure messaging for our office. HIPAA compliance