MyTIM Beta

The MyTIM Beta app lets you control your prepaid mobile lines and fixed lines from your smartphone.
Fixed line management has been included and the possibility of chatting with TIM Customer Service directly in the app.
 
You can log in using your MyTIM account with your email address as username.

If you want to create an account by associating it with a landline, you can do it from the App by connecting to Wi-Fi to the FIBER or ADSL network of the TIM line you want to register.

We will be happy to receive your suggestions or recommendations via the email address [email protected]

With this version of the MyTIM app you can:
• Register a MyTIM account to access from the App or from the Web
• Authenticate yourself using the Finger print.
• Manage and memorize the preferred payment methods.
• Receive Assistance via chat from Angie, the virtual operator of TIM, or through the WeTIM Community

For your mobile lines:
• View the remaining credit
• Have information on your tariff plan
• Check through the meters the progress of your offers to check the available Minutes, SMS and Giga
• View and manage active services on your line
• Make top-ups online with a click using a credit card and PayPal or using a RicariCard and activate the automatic top-up service.
• View credit movements on the line.

For your landlines:
• Consult the offers and services active on the line
• Consult the invoices of the last year
• View the invoice in pdf format and download it
• Pay the bill by credit card or PayPal

The MyTIM app will continue to be enriched with more and more features.
From the next versions you can download the app on a tablet and experiment with new technologies.