NC Quick Pass HOV
Separate registration and credentials are required for this app or you can use your login from www.ncquickpasshov.com.
The NC Quick Pass HOV mobile application allows users with an active NC Quick Pass transponder account the ability to declare High Occupancy Vehicle (HOV) status and travel in the express lanes free of charge for declared trips when they have 3 or more occupants in the vehicle. The app is currently only available for NC Quick Pass customers for use in North Carolina on the I-77 Express Lanes.
In order to use the app, users must have an active NC Quick Pass transponder account in good standing and a properly installed transponder in the vehicle. Users will need to register for a NC Quick Pass HOV account and provide the transponder number(s) and license plate number(s) for each vehicle. Users may register up to five transponders and license plates per account.
Once registered, a simple interface allows users to declare HOV status and begin a trip, or declare a future HOV status by scheduling a trip. Users may also extend or cancel active HOV status declarations. Please note any new HOV status declarations, as well as changes to the status of existing HOV declarations, must be made at least 15 minutes prior to traveling in the express lanes.
When a transponder(s) has an active HOV status, the home screen will display the amount of time remaining on the active “HOV ON” declaration status, as well as the time at which the HOV status will end. If you are in the 15-minute time period after entering an HOV status declaration and before the HOV status is active, the countdown will show the amount of time until the HOV status becomes active, and will indicate a “PENDING” HOV status.
Users are able to edit their NC Quick Pass HOV app account information, update their NC Quick Pass transponders associated with app as well as view past HOV declarations. Users are also able to easily navigate to the NC Quick Pass website for NC Quick Pass transponder account management.
IMPORTANT – This app should not be used while operating a motor vehicle. The user agrees to use the app responsibly and avert any interaction with the app on a mobile device while operating a motor vehicle.
Category : Travel & Local
Reviews (27)
This app doesn't work. I have tried it several different days and still have not gotten in to the main features. I have finally gotten to the point where I was able to create a password. Only for the app to say my zip code doesn't exist. If I brought the NC pass where I was dependent on this app, I would have been thoroughly upset. Meaning, if I needed this app to update my status, stating I had more than 3 individuals in my vehicle going into the HOV lane, I don't see how it would have worked! Someone needs to fix this problem.
PLEASE NOTE TO ALL NEW USERS! This app is NOT the same as your NC Quick Pass web account. Once you have your NCQP account setup and transponder on hand, you MUST create ANOTHER account on this app with different credentials to login. Most of us make the mistake and believe this app uses the same username/email and password as our NCQP account and there's where our frustration to login begins giving this app 1 star.
I can't log in. Whether using my Note10+, iPhone 7, or Samsung S9, it wont allow me to log in, although I can through the website. It appears that the app developer needs to fix this issue quickly if we intend to use the toll lanes and HOV option.
Won't allow me to login with fingerprints. Says me device doesn't support it. I'm on a Note 4 and I can use my fingerprints to unlock my phone, login to my bank accounts etc. What's going on? Update: I've deleted and reinstalled the app. Still receive the same error regarding using my fingerprints to log in.
Perhaps one day this app will work but right now its confusing at best! I was told by a NC Quick Pass representative that the mobile application "does not work the best and I should use a computer". Only the government can get away with this waste of money!
FAKE. Literally no way to sign in. You cant use the website password for your account and if you try and register for this app separately, no matter what password you try to register with, it tells you its not strong enough. Following their password strength guidelines, you can spend the rest of your natural life trying, and never get logged in. HATE THIS APP. Reported ad spam or a fake app. DO NOT RESPOND TELLING ME ITS A SEPARATE APP, I TRIED CREATING A LOGIN AND ITS NOT POSSIBLE.
Won't login. Shocker, just like everything else with this crappy project. Yes, I know it requires credentials from the site. I have been there and set up an account.
App setup instructions have to be followed carefully - must register and create account at website, which is separate website from QuickPass. Once adding your transponder(s) and vehicle info, app login was successful and let me cycle HOV off/on without an issue.
Will not allow me to login says invalid credentials, was able to confirm on the website I'm inputting everything correctly. Tried both email and username.
Unable to log in to my account. Always shows credentials are invalid , but this credentials work just fine through PC.
Simply doesn't work. Is this a real app created for the Quick pass or some sort of scam app trying to gain information? Surely a state agency wouldn't develop an app that literally does nothing. Would they?
Waste of time - doesn't work. Save the keystrokes and don't bother.
App works! you have to register your transponders and tag number on your nc quick pass acct. when logging in use email associated instead of username.
I've tried over and over to log in with the same login I use on my pc but have yet to be able to get in.
Constantly never works for me. Very very frustrating.
App will not let you login. keeps giving login error.
Won't let me log in even though I enter my username and password correctly.
They need to fix the log in issues
Can sign in online...but not on the app!!!!!!
Seems to be working now, only if the 15 minute delay can be shortened
This app does work, NEED TO FIX!!!! 🤬
App never works all they do is charge me
Not easy to use
Very good and convenient
Can't even sign in.
It won't install.
Never works! Joke. I have to call customer service every time I want to declare HOV because I can't log in to this app. You try to reset password by sending request to your email and it won't. After 45 minutes of them trying to declare HOV for me they say I'm good to go. Then I still get a bill in the mail. I really feel that they make it difficult on purpose. Negative infinite stars