Category : Entertainment
Great theater. Love the movie and concession prices...and that you can pick your seat. Some of their auditoriums need a little maintenance.
This is an awesome place to see a movie. The building is nice and clean. The seats are big and comfortable. Just an overall great experience.
Entering the three digit code for cc purchase is a bit tricky, but other than that, great app.
Latest update mucked everything up. Now all I get are "request timed out" and "can't connect to server" messages. I only gave it 2 stars because at one time the app was useful. At the moment, it actually rates a 0.
Using the app is pointless right now. Can't get the expiration date for credit cards entered, so I have to use the website. Also, can't enter birthday. Calendar wont let me put it from earlier this year or let me go to next year.
Stuck on "please wait screen" when i click confirm payment. tried 3 times, stuck every time, and shows the seats that i tried to get as "sold" each time. failure of an app, at least Atom actually lets me buy tickets.
Very Nice theater, comfortable seating and nice snack offerings.
What is the purpose? I used the app to buy an advanced ticket do that i wouldn't have to stand in line, paying an extra $1 per ticket. Bt the theater still made me stand in line with everyone else anyways to print me a paper ticket.
App wouldn't process my purchase and doesn't allow me to put the purchase points on my rewards card. I had to go online to order my tickets.
Easy to buy tickets and save as an image so when I get to the theatre I don't need a connection to pull up the ticket! Smart!
New update lost my login info. Now it doesn't recognize info when I try to log back in... How disheartening for fear of losing points already earned...
Once you start buying tickets don't set you phone down or rotate it or you'll have to start all over again. At least with my LG Stylo that's what happens to me.
Tried buying tickets a few nighrs ago and it wouldnt let us select our seats on the app. Now the app won't load.. Horrible developers
this app does not work properly AT ALL!!! NEVER USE THIS POS APP and dnt bother calling either they won't answer.
App doest save the expiry date on my credit card so I wasn't able to check out...so frustrating
Periodically stops working. Have to uninstall and reinstall often.
I absolutely love NGC and I'm so so excited to have NGC coming to Alton I will always be watching movies
Can't update account settings
it needs a lot of work
app doesn't load
easy, useful and convenient
Overlapping text, scrolling drags, Menu impossible to navigate. UPDATE 3/2020, New for.mat is too busy, too much content, and awkward to use.
Needs have reward points i hate have to ask the cashier how many points I have. It's needs to be up to speed with other cinema apps it way behind. And also show promotional deals on food and movies. I love NCG theatre great movie ticket price and food.
This app is as bad as the lighting outside the theater. Horrible, it doesn't even give the time the movie is over, no rates only the name of the movies. This is pitiful as is the parking and the lightning in the parking lot. Good they have stayed in business who knows!
I like the app. However, I would love to see you add away to scan and get your rewards through the app instead of having to carry a card. I always lose my card, which makes it pointless and a waste environmentally, and a wasted expense for NCG.
You can't use your NCG gift card to purchase tickets through the app. That's really frustrating.
Doesn't even start, after 2-3 minutes I get the oops something went wrong everytime I try to start the app
Basically just an app that opens their web page for ticketing. They also charge a $1.00 convenience fee. Screw that. I'll just buy tickets at the box office and save a buck.
app comes in handy to make the process faster the only thing I wish it had is something to save payment method on and being able to buy what size popcorn/drink you want through it as well